Jim’s Automotive Performance Center

I have used Jims Automotive for over a decade for my personal and company vehicles. The best shop around period. Family operated is not overrated!

Jim is, without a doubt, the best. I have taken all my cars here for over 30 years and have never been dissatisfied with the service I get. I moved from Redmond to Seattle a few years ago and still take my car back to Jim’s any time I need something more than a lube, oil, filter change.

We were referred to Jim’s Automotive by a well trusted co-​worker. He and his parents have used Jim’s for over 15 years.
Jim took a look at our vehicle himself — he called me and thoroughly explained my issues (some I knew of — some I had suspicions of) and then gave me options for new or re-​manufactured — but still warrantied– parts.
Jim then called my husband and explained this all to him as well.
I was quite sure I wasn’t going to correctly relay all this info to my hubby.
Altogether Jim spent over 30 minutes talking with us both — explaining our options and scheduling service.
As promised, our vehicle was done on time — he even cut over $ 150 off our bill — since they completed the work in less time than estimated.
Since then we have brought both vehicles to Jim. He and his team have replaced a clutch in one car and installed a blower to our heater in the other. Replacing belts where needed (each car had over 100k miles and needed some TLC) and setting up reminders for items to take care of at our next oil change.
We no longer take our vehicles for «Quick-​Lube Service». Jim’s is the ONLY place we will bring our vehicles.
Jim has always been very courteous and polite — and he is a BUSY man, but always takes the time to answer our questions. Their pricing is very fair — it may not always be the cheapest you could find — but the care they take and proficiency in their trade makes it worth every penny.

Had my car towed to Jim’s after the Redmond Tire Factory recommended them. He got me fixed up and took money off the labor rates too. Did the AC compressor/​clutch and all the associated parts; also put in a complete exhaust. Saved 50% on what the dealer quoted.

I’ve used Jim on and off for a few years but my most recent experience will make me a customer forever. I took my Honda in with a nerve racking death rattle in the left wheel well. I told Jim I suspected it was the CV joint. (I know very little about cars) I also knew that my brakes were long overdue. I was anticipating $ 800+ in work.
Jim called me after I dropped it off and told me it was a caliper problem in the wheel well, not a CV joint, and that my brakes were paper thin but the brake rotors were salvagable. Rather than charging me significant more to do the rotors and replace a CV joint, and I would have been none the wiser, which would have cost an arm and a leg more, Jim was honest and did what needed to be done.
This was a consistent experience of me with Jim: honest and good work.

Jim’s mechanics are great-​but Jim is a complete jack ass. I have never met a more unprofessional man in all my life. He treated me like complete crap. He constantly complained about how he was so busy he couldn’t think (what business owner dislikes being busy??) and he complained about having to fix my car within earshot of myself AND his other customers. It was a completely awful experience and I would never take my car there again.