Watkins Carpet Cleaning

He got in and right to work. When things came up that were trouble spots, he knew ways to deal with it, whether it was grease, grime, soap and over the counter carpet solutions’ buildup and residue, candy and gum, or pet issues, he had something in his bag of tricks.
Very personable, had one team member with him when he came. Had some amazing fans that actually aim downward, and dry the carpet super fast; they reminded me of the fans used on movie sets for hurricane effects, but made aiming downward. I bet they could have almost hovered!

My carpet looks fantastic, the job didn’t take long and the carpet was dry when he left.

Bottomline the best carpet cleaner in town. Have used Watkins multiple times .I have recommended them to friends and family.

Amazing job!!! I cannot say enough great things about Scott and his crew. Extremely considerate about being in someone’s house and personal space, highly recommended!!! Best service available

Incredibly knowledgeable! Helped me out with some great info to get my money back from a fraudulent cleaner! Thank you.

Awesome service, from setting the appointment to the cleaning. Very friendly and my carpet is clean! Great job in the heavy traffic areas. I am impressed and will continue to use in the future.

WONDERFUL! FIVE stars for sure! They spent the extra time to get the stains out that all of the other carpet cleaners we have hired in the past couldn’t. They used specifically designed cleaners for each stain. They are very pleasant and efficient and we would gladly recommend them to anyone of our friends!

Took a gamble on hiring Watkins Carpet Cleaning to clean my Flor carpet tiles and was very glad I did. Mr. Watkins and his crew are very amiable and diligent in getting the work completed. I added area rugs to the work order and was very pleased with the outcome. I thought I was going to have to replace some of the carpet tiles but no, Watkins got them looking like new. The price of the service was quite reasonable for the 3 area rugs, plus 2 partials (those with beds on them), and about 335 square feed of the tiles. The floors were dryer at the end of the service than I have ever experienced with carpet cleaning. Impossible to get every nook and cranny bone dry but the result was acceptable and reasonable. I would hire them again. They got the coffee stains out, too!

I am a repeat customer of Watkins. I have done my share of Groupons and bargain carpet cleaning. I keep coming back to Watkins because their pricing is what it is everyday… very reasonable!
Great service! Scott cares about my carpet. He does everything he can do to get stains out, pet odor and does not over soap my carpet like other people have done in the past. I have seen my neighbor’s pay hundreds more than I pay and I feel like I get a good quality clean every time they come. I even use Watkin’s for my rental houses. Quick and reliable service!
Thank you!

BEST carpet cleaner around. I book Watkins regularly and have never had an issue. The service is quick, great quality, and I could recommend them more!!!

We were very happy with the carpet cleaning you never know what your going to get but they did a great job thank you

I normally don’t review the services I receive. As a business owner, I know that everything doesn’t always go as planned, so I try not to be critical of other companies, especially if they are trying hard to deliver the best service possible. My first impression of Watkins was that they were a company that is working hard to provide the best service and good product. I read the review and wanted to use them to clean our carpets. We had a string of spots from the living room to the bathroom that we wanted removed; aside from that the carpet was fairly clean overall. I originally called and asked what the charge would be and explained the amount of sq ft we wanted cleaned. The owner said he would do if for 65.00. My wife called to schedule and the price went up to 125.00. He explained he would be traveling quite a distance to clean our carpets so I allowed them to come. When they arrived, he immediately said he could tell that we had a huge soap residue problem and we needed a citrus acid rinse to remove the soap. Now our price was 150.00 for 400 sq ft of carpet cleaning. That’s 37 cents a square foot. Then he had the nerve to ask if I would fax a quote for him to potential customer, I noticed on the quote he was going to charge 10 cents a sq.ft.; which I did fax for him. He went on to say how great he was going to make our carpets look. Because he was now standing in my living room, I allowed him to clean our carpet at this extremely high cost. I have to say his crew was young and had little experience but they all worked hard. Even though the owner constantly made weird comments and admissions of past jobs and mistakes, he kept saying how much attention to detail his crew has and how well they were going to clean my carpets. His equipment was a commercial grade ninja carpet cleaner that was portable. Even though it looked like it was something you could rent at Home Depot, I think these are intended to be used as spot cleaners not to clean large areas such as homes or apartments. Before leaving he approached me to tell what I should say in my review about his service. As you can imagine this review is nothing like he suggested. After they left, the carpet was still damp and about 7 hours later it was dry. At this point we noticed the spots that we specifically wanted cleaned weren’t gone. They were faded but still there. So I called him to express my concern about the spots. I initially wanted a partial refund so I could just have another cleaning company come do the job. The owner said this is something that never happens to him. He said that when he left, my carpets were clean and spot free, but he wanted to make it right and would come and fix the issue that day. He asked me to send him a picture and I consented. I received a phone call from his wife stating that from the picture they received from me that we had a wicking problem. She further went onto say that it was a stain in the padding but they would need to charge me again to come clean the carpets. I asked, «Do you think you can remove the stains?» She was adamant that they could. I posed the question, «Why didn’t you remove it the first time?» She said it was because they didn’t know and needed to use a different chemical, called Stain Absorb. But, she had just finished telling me that she had 20 years of experience and could tell from a picture what the problem was, but when they were in my living room they couldn’t??? I expressed my disappointment that they weren’t any longer going to warrant their work or give a partial refund and I would have to decline their offer to charge me again to clean my carpet. I am not saying whether or not you should use Watkins, but merely sharing my experience with them. Personally, I will seek other carpet cleaning companies in the future.

I will admit Scott does a lot of talking and could be a little more professional but for cleaning my Moms 20 plus year old carpet it looks so much better than other carpet cleaning services have done in the past. I took the chance and he did all the work he said he would plus more for the original quoted price. I would always recommend get a quote after they look at what they are up against. Over the phone quotes will come back to bite you as I have found out by others. Scott showed up about an hour after we called him and got what I believe was a fair price for the work he did.

Watkins Carpet cleaned my carpets and two sofas. Another excellent job. They do a lot for you at a very good price, much less than my previous carpet cleaner. And, they don’t use anything that leaves a residue in the carpet, which is something you don’t always know in advance. I highly recommend Watkins!

Ah yes Watkins Carpet Clean Service, or NOT! I too am another customer that in“good faith” got sucked into the owner operators gift of gab. Scott spends alot of the customers time patting himself on the back re; how good his work is, & rates his ONE HOUR DRYING TIME that no other carpet service has to offer! Unfortunately that wasn’t the experience; we as a recent customer encountered. :-(IT TOOK TWO DAYS! One more thing to add; when the so called job was completed their cleanup efforts were unsatisfactory! There was alot more I could say re; Scott’s work ethics, but my time is more important to me. I will just say that his services are questionable. Just saying to future customers; only do business with ‘LICENSED’ owner/​operators.

Called Watkins cleaning service for a quote, the lady on the phone gave me a quote for $ 75, then a gentleman got on the phone and quoted me $ 90. He then proceeded to say if I wanted additional services that most likely I would need, my cost would go up by another $ 20 or $ 30, and that that was a deal on its own. He concluded by saying that i’d probably be looking at approximately $ 125.00
In the end, I didn’t feel too comfortable with all of this, it seemed a bit shady. I decided to go with a different company that had much better reviews.

I am a real reviewer, customer, and this is my personal experience.
It is too bad that instead of trying to contact this customer, the owner posts demeaning comments and afterward some highly suspect «5 stars comments/​reviews» appear. Not professional.

I contacted Watkins Carpet Cleaning after another company, Unique Carpet and Upholstery Cleaners came and did not remove a vomit stain on my couch. I knew it could be removed as I’ve had things like that solved at my home in Seattle. So, I was thrilled when Scott was able to get the stain out and also got a dog pee stain out of the carpet. They are my carpet cleaners here in the desert from now on…