Citrus Grove Apartments

I lived here for 3 years and although moved out now, generally I was overall satisfied with my stay. Amber is an absolute sweetheart, she goes above and beyond to try and compensate to your needs, granted before Crystal left and Irma took over things in the office ran a little better, that doesn’t change the overall quality of the complex. Maintenance is quick and professional, they’re very friendly and will do most anything asked of them. Romano was my favorite, a very sweet man. There are kids who play, but the noise is adequate for a large apt complex. There was never an issue to where I couldn’t sleep, was disturbed of watching a movie or eating dinner. It has a homey comfortable feel and I miss my stay at Citrus grove. Never had an issue with the wash rooms nor an ability to use the pool. Summertime was fun at Citrus grove. Families and college students blended well in my opinion! My only complaint was the small living room but the master completely made up for the lack of space in the front room!

Citrus Grove is the best apartment complex we have ever lived in!!! I am a little shocked by some of these reviews because my husband and I absolutely love it here. There is so much space, pets are allowed and it is so close to everything!
My husband and I moved here in February and we moved down the street from the real «downtown» part of Redlands. I feel like our street is way more residential and it is in a nicer part of Redlands (not that there are any real bad parts of Redlands lol). We were trying to downsize and moved from a four bedroom house to Citrus Grove and it was the best move we ever made! Our apartment has so much space compared to the house we were renting. There is a closet when your first walk in and its pretty big! There is also a linen closet in the hallway and its huge!!! The storage closet outside is a good size and it has a lock which is awesome! The storage space is what first caught my eye when we looked at this apartment!
A big problem with most apartments is the laundry room… but this one is great! The washer and dryers are never crowded and even on the rare occasion that all the washer and dryers in one laundry room are taken you still have another one! There are at least two laundry rooms but there may be three! They are credit card operated so no quarters! Parking is also great! There are no assigned parking spaces but it is not hard to find park spots and you can park on the street if you live on the front side.
They allow pets! We have a small dog and on our first day here he escaped and the office called me right away and were so nice about it!
The location is great! Less than three miles away you have the Citrus Plaza shopping mall that has stores like Target, Petco, Khols, and World Market. There is a new shopping center down San Bernardino Avenue (about 2.5 miles away) called Mountain Grove and they have awesome stores! It isn’t done being built but the stores that are open are Old Navy, Hobby Lobby, Tilly’s, Nordstrom Rack and 24 hour Fitness. Stater Bros is also within walking distance and it is a new store with a bakery! Across from Stater Bros is the BEST place for taco tuesday, Johnny’s Tacos! And the University of Redlands is right behind Citrus Grove and on 4^th of July its amazing here! We didn’t realize how close the fireworks were but living here you literally walk outside and have a front row seat!!! And I’m not kidding when I say the fireworks ARE SO CLOSE!!!
The downsides to living here are few but may be important to some people. First, if you have kids the schools aren’t really that close. If you move here and have a child in high school you are NOT in the boundary lines for Redlands High School! My little brother lives with me and we are in the boundary lines for Redlands East Valley and it is a little less than 3 miles away which is dumb because RHS is 1.5 miles away and there are no buses! We are in the process of trying to transfer but I don’t think it’s going to happen! Second and lastly my upstairs neighbors can be a little loud. It can be annoying but they look like they are in their early twenties and they don’t really make noise after 10. Some of these reviews say it’s loud but that is just not true. I have never had any other issues with other people being loud. It is fairly quiet and people pretty much keep to themselves.
Overall this is a great place to live and to say that only people on government assistance live here is a little harsh! Yes there are kids running around but they don’t bother anyone and if you hate kids that much maybe you should live in the retirement community across the street. I don’t have any of my own kids and I still love living here!

It’s a shame I didn’t think to check reviews before coming here. I’ve been here less than 2 weeks and this place is a disaster.
During my first 4 days here I received a notice stating my rent was past due. Haha seriously?! I just moved in. After a couple of days and complaint it was cleared up. Supposedly some type of a system glitch. It has to refresh to get your information current… having worked with accounting systems from dos based applications to complete ERP’s, I’m going to go with, that’s a lie. Who cares though, it was corrected.
The next problem I ran into during my first week here was junk all over the stairs. Kids toys primarily. I live on the second floor and the doors are VERY close together. There is only enough room for one person at a time to pass. So, having bicycles and roller skates left out made it difficult to get into my place. If I wasn’t careful and moved the toys, I would have gone down the stairs face first. lol might have been funny, but totally not cool. When I let Amber know she apologized and said they’d let the tenants know. The part I didn’t like was that she said this was the first they’d heard of it. Seriously? I’ve been 4 days and it’s a problem. No one before me has complained? You seriously couldn’t pass by to get into your apartment. I don’t buy that answer, but oh well.
Now I’m on about week two… and do note; I live in Arizona 4 days a week. I’m only here 3 days out of every week… as others have said, the noise level is insane. It’s an apartment, right? This isn’t ok though. Most of the tenants appear to be welfare recipients and have roughly 3 kids per apartment. They are loud. So, if you’re looking for a low key, normal volumed place, this is not it! The basketball court is supposed to be closed at 10. However, they leave the lights on all night. So, the kids play and scream well into the night. You cannot sit on your couch and watch a movie. :/​No lie.
The noise is insane, you’ll receive past due notices when your rent is current, you’ll get the wrong keys to your mailbox, you have to use a parking permit like you’re in college again, it appears to be a section 8 place… it’s really not a nice place to be. Even if you’re only here a couple days a week!
I’ll hand it to her though, Amber is a sweetheart and does try. She probably receives complaints on a daily basis and handles them as best as possible. She’s not in a position to make major change, that comes from upper management or the owners… I’m not sure how their business is structured, but I do know that big change is out of her hands.
This is a horrible place for a young couple with no kids, single professional or serious college student. Trust me, you’ll be disappointed. Now, if you’re on government assistance, have multiple kids, like to be loud, and or party, you should move here! I promise you’ll fit right in.

This place is horrible! I can’t stress that enough! Owners are supposed to pick up after their pets but no one does. When I complained to management all they where able to do was send notices to tenants but the problem persisted. Also when I moved out I got screwed over on my deposit from my 1100 dept. I only received 300. They added bogus charges to my dept. I tried to argue them but they stated «that’s the issues we found and you are being charged for it» we had also complained about our neighbors apartment smelling like animal urine an feces soo bad it made our dog sick, even their own maintenance crew would not enter the apartment without wearing protective mask. I complained several times and all that was done was send notices to her. I know location is nice (across from university and close to downtown) but it’s not worth it unless u plan on throwing your money away!

It’s loud. There are always kids running around, loud parties, music instruments, and basketball games well into the night. The management is sketchy — they towed my roommate’s car to some place in San Bernadino without any type of notification. You get what you pay for.