Dunkin’ Donuts

Be prepared to spend all day here. Stick with just coffee unless you want to start living in your car while you wait for a bagel. If you are brave enough to order food you will receive everything but the items you ordered. After two failed attempts at correcting my order I’m still leaving with the wrong things because I’m going to be late for work if I spend anymore time here. Absolutely terrible business.

The worst place ever. Went there around 8pm on a Wednesday, pulled into the drive thru and tried to order a drink, they told me the machine was down. Okay no problem, tried to order another drink, they also couldn’t make it because that machine was also down. At this point I was annoyed and the employee found this to be funny because I can hear him snickering over the loud speaker in his punjabi accent. Maybe you guys need to get workers that actually speak and understand English while you’re working on your customer service.

The latte was hot, the service was good, but the donut was a bit hard. I stopped frequenting DD and converted to the Starbucks side. However, DD has 24 hour availability and I needed some espresso late one night. The staff was attentive and my order was correct. I ordered the Reese’s donut, which was filled with a chocolate peanut butter filling. It was a good donut, but the outer part was hard. I put it in the microwave and it was better.
Tip: If you like DD then download the Dunkin app to get discounts and freebies.

This is one of the closest Dunkin Donuts to the city of Detroit. Perfectly adaquate in every way.

Worst Dunkies Ever!

I have to update my review and drop it down a notch…
I’ve been here several more times, and each time I just find the interaction more unfriendly, hurried and overall just lame. The interaction tends to be quick and cold, for example, you’ll place your order and they just say «THATS IT?» They don’t quote you a price when you order, and then consistently when you arrive at the window they have no idea what you ordered and have to ask. It’s just lame.

I totally agree with this being the worst Dunkin’ Donuts place I’ve ever been too.
I highly suggest only sticking with getting donuts… nothing special; heck, I wouldn’t even get a bagel. One time I ordered a blueberry bagel with strawberry cream cheese — I drove off heading to work; well driving I decided to eat then and you know what, they give me old cream cheese. (It had lumps in it – YUCK!)
Also don’t place orders in the drive-​thru — unfortunately I must say; the early shift like between 4am to 8am doesn’t understand English well, it’s to the point were I go in and only point.
TERRIBLE but it’s the convenience that gets me but I’ve warned you, so don’t be mad when you get your order and it’s all jack’d up. Lol!

This is the worst Dunkin’ Donuts I have ever been to. I like the veggie flatbread and it iseither cold in the middle still or so overcooked the egg whites get super rubbery and the flatbread is hard as a rock. YUCK! They just don’t seem to have it together.
We’ve also gotten ice cream here in the summer and each time are asked if we want to buy a donut too when paying at the register. Seriously? I know I could use to lose a few pounds but do I look like I want to eat a dount with my icecream?

It or miss with this location. Go in the morning with the rush fresh coffee prompt service and all that. Go in the evening it’s totally different. Coffee cold or burnt customer service is none!!!