Secretary of State of Michigan

I got at the Secretary of State office around 4:45 p.m. on a Wednesday in which they are open til 7:00 p.m. I walked in and was utterly amazed — the place was standing room only! OMG, what happened? Fortunately, I have not had to go into a SOS office for quite a few years due to being able to do everything online. Well, my driver’s license is about to expire and on the form it said I had to go into the service center due to having to take an eye test and a new picture!
I am first standing there and no numbers were called for about 20 minutes! When walking into the center you take a number and wait your turn. I look at the numbers and it is on 15 so my number is 45 and I think no big deal I can wait. So, I find a seat finally and strike up a conversation with the man next to me who tells me they are on F15; I’m confused and then I look at my ticket and it says G — OMG nightmare! So, the number is now on F20 and I have a long wait in front of me. Talked to someone else there and they said they got there 4 hours earlier!
Michigan definitely needs a change at the Secretary of State. This is 2014 and here we are all herded in the SOS office like cattle! Come on. Do a change and voice your opinion this election day — we need a change at the Secretary of State office, not the same olé thang!
By the way, at around 6:00 they started to put people in a line — those that need only a license tag in one line, those that need to test for whatever in this line, and it went much much faster, don’t know why they don’t do this during the day!!! Get with it Ms. Johnson — who is in charge of the Secretary of State office throughout Michigan!

No food. Only despair and long lines.