Select Auto & Truck

I had my totaled 2002 Camry towed to Select Auto. I’m from out of town and with as stressed out as I was after the wreck, I had to arrange the tow and Select’s payment to me from a distance. After dealing with the tow company and insurance, the friendliness that I was met with by all the guys I spoke to but especially Tory was such a refreshing change. Tory explained the paperwork and payment process in detail, making sure I knew what I had to do on my end and what he would do on his end. He THEN boxed up the large number of things I had forgotten in the car in my immediate post-​wreck stress and had them shipped to me at his own expense. He even called me after-​hours a couple of times to make sure I had received the paperwork and box of my things that he had sent. Fantastic! I was given the same kindness that I would expect these guys to give their sister.

We went to Select today to see if they could help us with a unique part request. They were more than helpful! They listened to what I was looking for and… while I waited… they went out to retrieve the part! (I was wearing sandals and they thought it was best if I didn’t go out in the yard.) What a surprise it was that they had such a strong commitment to customer service. I was more than pleased with their service and am happy to share GREAT NEWS about this business! A special shout out to Tory and Patrick… you more than solved my problem today. Thanks so much!

Needed to get rid of my truck fast and didn’t want to go through a lengthy craigslist thing… filled out the application and got a response pretty quickly. They offered to come get it but since it was going to take longer than I wanted, they upped the price and I drove it to redding myself. Got a check for the price I had been quoted in twenty minutes and was on my way. Service was courteous and fast, great experience!

My husband needed to replace his truck door with a black door. We called at least three times and made it very clear that we were driving five hours each way to get the door and we wanted to make sure they had what we needed. When we got there we found out the door is two tone grey and black! Not what we wanted! We had found truck doors that weren’t black for much cheaper and closer to where we live. Complete waste of time and money.