Quality Inn

My husband and I stopped for a night last night drive from Los Angeles to portland the lady at the front desk checked us in is really nice and helpful, give us all the information we needed, special we have a big van, she special cams out to tell us how to park, tell us the detail of restaurant closed by where to eat .
Even thus morning the front desk is very nice Check us out .
The room is new and nice, wifi works very fast
Only reason take out one star
The refrigerator forget to clean up, and some of pieces forget to clean in the bathroom .
Other than that it is a very pleasant short term stay.

Nice check-​in and check-​out. The front desk women are welcoming and helpful. It’s close to I-​5 so it’s a pretty easy on and off. I paid $ 72. There is some nice grass out front (for dogs), and there’s pizza place next door and a Subway just down the street. When I was there the front ice machine was not working very well, but there’s one in the back that worked fine. The room was clean BUT the bed is an innerspring, and not as comfortable as a pillow-​top. The pillows were comfortable, so that helped. The wi-​fi worked the first night but not the second (I stayed two separate times). But the ladies at the front desk told me they were having problems that day and to come up to the lobby and use the one there, which worked fine.
I would stay there again, but I hope they will replace the old fashion mattresses with modern pillow-​tops

WARNING: LONG Unilocal REVIEW. If you’re looking for the short version, scroll down to the end if this thesis.
This place is the epitome of disgusting. I can’t even justify adding any stars for this grotesque establishment. I was part of a strike team (firefighters) sent up from the central coast to help fight a couple of wildfires in Lassen County and were assigned to stay here for one night. One room had pubic hair, among other kinds of hairs found, on the pillows, stains on the sheets, and the bathroom smelled like urine. The fact that it was a smokers room was completely overshadowed by these utterly disturbing finds. The second room we moved to was no better having feces on the bed sheets and splatter under the toilet. There’s were again accompanied by other stains on the sheets and hair. Again. The third room had hair and stained sheets, so that was definitely a step above the other two. So my coworker and I decided to pull out our «line gear» which we’ve used on the fire line for the passed week an spread out our sleeping pads, sleeping bags, and pillows. Pretty sad when you feel like the gear you used to sleep in the dirt, which was also wet from morning dew ACCOMPANIED BY the sweat and grime of countless hours of work, is cleaner than that of the hotel that you’re staying at. Looks like instead of taking a shower in this ridiculous excuse for a hotel, we will be jumping in the pool. Hopefully the chlorine content is high enough that we don’t come down with and sort of viral infection.
Here’s the short version: UNDER NO CIRCUMSTANCE IS THIS PLACE WORTH STAYING AT. We have been forced by our strike team leader to stay here, so we have no choice. But you do! Avoid at all cost.

Had to have a place to stay on the way back home. This was the only place with rooms available. My hubby said this place looked like where people would take their «ladies of the night». Awesome. Well, I was expecting worse. It wasn’t anything fancy. The tv had terrible resolution, the coffee pot had moldy coffee still in it. However, when we complained, the nice lady at the front gave us a discount to $ 62 a night and didn’t charge us for our pets. We aren’t staying for long and it will do.
So after sleeping, no huge noises to wake us up, I took a shower. There was a dirty face rag still on the shower rail and one of the lights in the bathroom was burned out. They advertised a «green» shower, but I didn’t really get it since the shower leaked a ton at the bottom. The water went from being cold to scorching every 5 seconds. At least it got me clean…
Then off to breakfast. We got down there about 8:45, (breakfast ends at 9) and there was little left. I didn’t dare to try the sausages because of the previous reviews. We got English muffins and coffee and were on our way.
You get what you pay for for sure.

Got in late to town and got the last nonsmoking room in town! thought we might have to keep driving but we were pleasantly surprised. Clean, quiet and friendly staff!
This should have been posted in June.

DO NOT STAY HERE!
The only good thing about this motel was the nice lady who checked me in.
I had two rooms for the people I was with and both of our rooms got 4AM knocks on the doors from police asking us what time we checked in and that was it! Just a random knock while we were sleeping and they wouldn’t tell us why! I have a feeling they might have been looking for the drugged out lady we saw at breakfast who took almost all of the breakfast! What she didn’t eat she stuffed into her backpack… Didn’t leave much for anyone else to eat. The only plus side of the breakfast was the hot sausage patties. There were egg «patties» but they tasted like rubber. The druggie lady took all of the pastries and muffins so I didn’t get to try those. It’s probably a good thing breakfast was a bust. When I went back to my room there was a huge cockroach crawling up the wall by my door! Not much of an appetite after that.
The room I stayed in was so stained and dirty! There were stains all over the carpet, chairs, and even some on the sheets/​pillows! The chairs had crumbs all over them! And the top of the barely attached headboard had q-​tips covered in dust!!! With that much dust they had to have been there for a while.
I am a fan of easily accessible power outlets in hotel rooms. My room had one power outlet available but it was halfway up the wall!!! We had to unplug the clock to have an outlet we could use! The bed was rock hard! I like firm mattresses but this one was equivalent to sleeping on the floor!
I’ve stayed in a lot of hotels in the past few years and this is by far the worst one yet.

Don’t stay here BUGS Hope I didn’t any
Bring any with me… Old & dirty
Staff was pleasant. Over priced for what
you get

The room had been used and was filthy. Toilet seat broken. Medical waste in bathroom. Bandages, syringe, blood. Used towels on bathroom floor.
I had reservations. When I called to complain I was told this was the last available room and that he would leave a message for his manager and I may get a discount. When I went up to leave, it is not conceivable that anyone could be expected to stay in that room, another person came in who said he had a reservation and was given a room.
I have pictures of the medical waste that was left in the room and am considering contacting the health department to try to make sure this does not happen to someone else.

An absolute pit of a hole. Couldn’t sleep a wink on the slab of concrete they call a bed. My back nearly went out because of it. The location is in an industrial ghetto, and I half expected hookers to knock on my door. Seedy, unclean, just awful. Don’t stop here if you want your health intact.

FINGER NAILS AND CHUNKS OF DRY SKIN between the bed sheets on both beds in our room at the Redding Quality Inn!!! At 10pm we found this along with smeared makeup on the pillowcases. Disgusting! I went to the front desk to complain and a very unsurprised desk person offered a different room which I denied as my truck and trailer were parked outside our room for security and there wasnt any other rooms available close to where we parked. I requested that the sheets at least be changed for us. The desk person showed up 15 min later and handed me the sheets to change the beds myself. she said she would make a note in the computer.
When we checked out the following morning, I asked about the bill, and the new desk person said no notes were in the system for our room so I had to to pay full price. She wasnt surprised about my problem and said they were having problems with houskeeping for quite a while. I asked for a manager and was told to call Michelle McNeal the following day. I did and was told she wouldnt be in for 2 more days. When I did finally get ahold of her 2 days later, she said «well, what do you want me to do about it»? I said that I should get credited back for half my bill for at that room. Her response was to laugh and say thats not going to happen. TERRIBLE, TERRIBLE, SERVICE.

We arrived late at night and were given a room on the third floor with no elevator. I asked if we could have a room on the first floor to avoid carrying our luggage up and down two flights of narrow stairs, but the gal at the front desk told us it’d cost more. What, at midnight they were still holding out for a few extra bucks? There were already a two people sleeping in a car in the parking lot.
In our room we found hairs in our bed. We wondered if they actually WASHED the sheets or just brushed them off. We felt it was too late to switch so we just slept with our clothes on and tried not to think about it.
Finally, one of the folks at the front desk, both when we arrived and checked out, was visibly ill. Coughing, sniffing, sneezing, ill. Look, I feel sympathy for people who are sick, but people who are sick and are in customer facing jobs should STAY HOME.

We stayed here twice, once on the way up to Washington and again on the way home. The first time was great, clean fresh smelling room. ample towels, quiet, beds were ok. But on the way back they gave us a room 3 doors down from our 1^st room and it was like night and day! The room stank of old musty smoke, covered up by air cleaner, the place just looked dirty, the toilet wouldn’t flush. Looked like there was a party in there and they tried to clean it up but failed. But the nice staff allowed us to move to the original room we first stayed in and was fine.
Also both times their «high-​tec» key locks failed to work and had to have the clerk walk to the room to reset the locks.
The free breakfast was nice, but stay away from the sausage patties, we didn’t know they were going to be spicy, not the best for a long road trip.
Very helpful staff!
If passing through Redding, we would probably stay here again.

We went to Burney, CA to see family and on the way home decided we’d find a place to stay in Redding. This seemed like a decent place to stay that wouldn’t be too expensive. The prices are reasonable and they offer a complementary breakfast. Our room was VERY clean and smelled pleasant. The room was average sized. The bed wasn’t as soft as I’d hoped but it was comfortable enough and the sheets and blankets were very soft. Our room had a TV, phone, mini-​fridge, table with 2 chairs, coffee pot w/​coffee, hair dryer, iron, and a closet and several drawers for clothing storage. they provide a soap, lotion, shampoo, and conditioner and fresh clean towels in the bathroom. They also carry additional bathroom items at the front desk if needed. Lastly, they offer free wi-​fi which was great because i had my laptop and was able to use the Internet. Overall, we had a good experience with this hotel.