Nielson Kwik-N-Kleen Car Wash

It’s almost been a year since I’ve visited a car wash. I suppose this is disgusting but I have tried to clean my car in other ways in the meantime — parking outside when it’s raining and a quick scrub-​down with Windex and cloth (since everyone seems hyper-​vigilant about how much water everyone else is using in the neighborhood… and I do suppose washing one’s car in the driveway would definitely exceed 5 minutes of water use).
So, considering a $ 14 premium wash at Nielson’s got the job done and, fortunately, I didn’t have the experience more recent reviewers had, I have no complaints. In fact, I found the staff here to be quite amiable.

I was a repeat customer at this car wash because I thought they did a good job but I will never EVER go back after my experience today. The blonde girl who dried my car was absolutely rude. I didn’t have any bills to tip her so she very loudly, in front of her co-​worker sang in a very sarcastic voice «THANKS FOR NOTHINGGGG.» I was appalled and mortified she was saying this in ear shot of a paying customer. I told the man at the front booth who seemed shocked but didn’t make any mention of talking to her about it. Absolutely ridiculous that they treat their customers like this. I’m done with that place.

The first 2 times I got my car washed here it turned out good. I thought they did a pretty good job. Today, not so much. I bought the $ 10 car wash and am incredibly disappointed. The back of my car looks like it wasn’t even washed, the windshield still has stuff stuck to it, and they do absolutely nothing for my tires and rims. Won’t be going back.

This is my second visit & unlike the first, where I was delighted, I am disappointed.
When my car was really dirty on the first visit two people used soapy mitts and we’re very thorough before going through the wash. It came out spotless.
This time, with my car very dirty, it was one person and she did a cursory job leaving the car with dirt streaks along the door panels & the back bumper.

I finally decided to stop by and try out this car wash after driving by it a number of times since moving to the west side of Redding. Driving up I was greeted by an older guy who was very nice and explained the various different wash options. I chose silver ($ 10) and then continued on into the car wash. There were two employees, one at the entrance and exit. The first employee lightly washed my truck before entering the wash with a hand towel/​sponge of some sort. The last employee dried my truck with a couple of squeegees. Over all the customer service was nice.
After returning home I decided to look over my truck to see how the wash did. Unfortunately the wash wasn’t as good as their customer service. Upon inspection I found bugs still on my front windshield and front bumpers and grill area. Looking around the sides of my vehicle I found dirt and mud on my body flung up from the tires that was present before the wash. My rims were also still fairly dirty. All of this lead to me having to re wash portions of my vehicle.
Now I understand that you can’t expect perfection with a machine car wash but I do expect a lot better. Prior to trying this wash I had been using Tay-​Van Car Wash on Hilltop. Tay-​Van has been open for what seems to be 20 or more years and using equipment much older yet my vehicle receives a much better wash. I believe this also has to do with the employees paying attention and doing a better pre wash.
All in all I would not recommend anyone get their car washed here unless you plan on re washing when your done. I gave one star for customer service. I reserved the next 4 stars for the actual wash. Because I had to re wash areas of my vehicle when I got home I can only give it one additional star.

Great service, great wash, great price. Ended up getting a silver ($ 10) but the guy gave it to me for the price of a basic wash ($ 8). I have to say that was pretty cool of him. Car looks great now, thanks guys!