ICS Tile & Grout Services

I just had owner Ron McMahon re-​grout & refinish my marble floor. It was 25 yrs old & I thought I would have to replace it… Ron brought it back to life! It looks brand new! My husband & I can’t believe this is the same floor! Re-​grout, polish & seal. I’m having him polish, re-​grout & seal my granite countertops & brick floor! Very reasonable prices! I HIGHLY recommend ISC!

We had seen Ron’s work and decided to give him a try. He was to clean & stain the tile & grout throughout the house, as well as clean the tile, both on the floors and counters, as well as a large walk in shower that was embarrassingly gungy. All came out looking fabulous. There was one area that I felt needed a bit more so I called. They came out, looked at my concern and came back the next day to fix it to my liking. While here, I mentioned a couple other problems, which had to do with the tile, but not Ron’s work. He fixed those areas, too, and declined any additional pay.

My main concerns with the house were fixing the entry & the master shower and clean tile in entire house. $ 1400 later. He came out 3 times. He said he would come out as much as necessary. If the job is done right the first time no need to come back. He destroyed our kitchen grout thinking he could clean it. The shower was a month project of him coming out, finally called a glass guy that sealed it properly. All the areas he worked the grout is chipping away, the entry, the deal around the kids tub. Good luck. I found him by coupon, that should be your first clue. My neighbors were disappointed too. They didn’t ask us. Just saw his truck in the drive way & assumed it was good. They even asked me to write a review. They are an older couple.

We bought a ten year-​old-​home in the dust capital of Northern California. I’m sure the previous owners and their two, large, indoor dogs lived a good life here. Good… but dirty. After months of trying to clean the tile and remove the dirt embedded in the grout with the stiffest bristled brushes I could find, I gave up. The pictures Ron showed us looked good… and I figured if my kitchen ended up half as nice as his previous jobs, I’d be years ahead on cleaning, and thousands of dollars saved by not just scrapping the floors altogether.
Ron and his crew member were efficient in their process. My floors were cleaned (and I mean c l e a n e d) with professional equipment and they restored my grout to its original color. They finished the project off with a matte sealant that dried within an hour. You know that grime you feel when you walk on your tile barefoot? I DON’T…because my floor is like new again!
Additionally, where the floor meets the door jams and kitchen island, Ron re-​caulked the areas with disintegrating grout. The devil is always in the details! Thanks ICS.

First, the gentleman was very nice and friendly. However, the floors looked worse after he was done. I had four travertine tiles that needed to be replaced plus wanted the floors cleaned and sealed. I was upfront that I made a mistake and didn’t put an impregnating sealer on the last time so the sealer just laid on top collecting dirt. Ugh! He said, «No problem.» Imagine my horror when he was done (after less than 3 hours work for $ 600) and my old sealer was still there with the embedded dirt, the new travertine tiles were fine, but all surrounding tiles were cracked or pieces missing. They were fine before he started. So, he had filled the missing spots with grout. Is that the industry standard? I don’t know. It looked horrible. But I do know that he said he used the best cleaner and that travertine just looks dirty anyway. Sorry, I know that’s not true as I have cleaned them before myself. Anyway, ended up hand scraping all the guck off with a razor blade and resealing. I was very disappointed and at $ 200 an hour to boot.