Star Nails

The man helped me with a nail issue but the mani and pedi were terrible. Bubbles in nail polish, job was poorly done and quality of polish was bad.
Massage was good and people were nice but ultimately I had to go somewhere else to have the job redone.

My favorite nail salon, and I’ve been to several. Sonny and Anna are the owners and are very fun and entertaining. Sonny is hilarious! Sometimes they can be busy and can’t accept walk ins, but the fact that they are busy just shows how great they are!
Their salon is very clean as well and always smells good.

I honestly don’t even know where to begin with this review. I have been to Star Nails a total of 5 times now and only ONCE did I get anything close to a decent manicure and that was from a boy named Kenny I have not seen since. The owner, Sonny, seems very nice and chummy with what I assume are regular, weekly customers but if you are not one of the elite you are assigned to an ever rotating collection of hacks I suspect are unlicensed. On my 3^rd visit an older guy was doing a French Manicure for which I paid extra. When I finally got my hands back, I was shocked at the truly terrible job he had done. The polish did not cover the entire nail bed but pooled on the edge of my pinkies and the white line was nothing near the crisp arch that defines the French Manicure. In short, it was a hot mess. I politely told the guy I was not happy with the job pointing out the problem areas but he just smiled and nodded his head — clearly English was not his strong suit. But then neither is nail care. I returned later that day to speak to Sonny who begrudgingly made some repairs but it was still sub-​par. The only way to fix would be to start over and he made it clear I was inconveniencing him. I vowed then not to return to the shop but relented and made an appointment when I couldn’t get in anywhere else. I really should have taken it as an omen.
Today’s visit was the worse yet. The polish job I received looks like a small child did it. In fact, I believe my granddaughter would have done a better job of it. Polish was sloshed without regard to where my nail ended and the surrounding skin began. But the icing on the cake was when the dangerously unskilled manicurist cut my cuticle so badly they had to use super glue to stem the bleeding. I actually felt sorry for the girl as she was CLEARLY terrified Sonny would find out. She must have apologized a hundred times. One. Hundred. Times. At least.
So that is my tale of woe. Heed my warning! DO NOT GO TO STAR NAILS. Ever, ever, ever! If you can’t get in anywhere else, do your nails at home and save yourself the aggravation and possible infection. I wish I had!!!
UPDATE: In under 24 hours the gel polish began to flake off. If you know anything about gel, you know that it will last 2 weeks before even chipping so for it to just peel off like that tells me the prep wasn’t done properly — adding to my suspicion the shop employs unlicensed, untrained manicurists. BEWARE!

one of the guys there is sooo rude and he left my nail crooked plus he drilled wayy too much that he burnt my nail !! first and last time i go there..

We had two 2:00 pm appointments on a Saturday afternoon. They were busy, so we had to wait before they took us to the chairs. They took my friend first and were halfway done with her pedi before they started working on mine. As if that weren’t bad enough, there’s a television on the back wall, right next to where our pedi chairs were located. I thought they were there for the viewing pleasure of the customers, but no… they were there so the guys working on us could watch the football game WHILE working on us! Seriously? I have NEVER experienced that before, and never will again, as I will not go back to Star Nails in the future. Nail salons need to understand this… we go there to be pampered and to relax… we were unable to do either because it was noisy between the chit chatting amongst the workers, and the television which, of course, was turned on so people could hear. Get a clue…

I have been going to Star nails for years. The last 4 times I have attempted to get my nails done they are too busy to do so and ask if I have an appointment and tell me to come back later. Walk ins are supposed to be welcome as stated on their door. Apparently not! I will no longer give them my business.

Been here three times. Have always had Tiffany for pedicures. She does a great job. I had an appointment all three times and never had to wait. Will continue to come back.

I arrived at my appointment early, then waited 30 minutes beyond the appointment time before leaving. They do quality work, but the experience is not worth the poor customer service.