STAYFARFARAWAY!!! T&J has had our car since just after Labor Day, now after Thanksgiving and still no completion date. Has already promised car would be done 5 times over the 3 months yet still no car. Original quote of $ 5000 now over $ 10,000. Car a 2014 so parts are readily available. They have been recycling excuses as to why car not done. Insurance Company has NEVERseen a place take this long with a car, so much that they’ve now stopped paying on the rental and we are now on the hook for the rental fee even though accident was 100% the others fault. Have claim open with Better Business Bureau and will be starting law suit. STAYFARFARAWAY!!!
Todd K.
Classificação do local: 5 Neptune City, NJ
I had a very pleasant experience with T&J Auto Body. I brought in my damaged car after going to three different auto body repair shops for estimates. The estimate promised by T&J was nearly $ 1,000 lower than the other body shops I consulted. I expected a long drawn out process from estimate to actually picking up my car but Joe, the owner, made the entire experience very easy. He very quickly drew up the estimate, set a date for the drop off, and kept me informed daily about the progress he was making. I picked my car up yesterday and I am very pleased with the work that was done. Joe, was very friendly and courteous which can be a rarity when it comes to getting car repairs. Along with the warm manner in which I was received, I was pleasantly surprised by the reasonable price that was charged. I cannot recommend T&J strongly enough. * * *
Andrea O.
Classificação do local: 5 Fair Haven, NJ
I went to T and J upon the rec of a fellow mother in the area. Their service was above and beyond. Joe patiently articulated the needs for repair, coordinated my rental car and dealt directly with the insurance companies. I was not at fault for the damage done to my car in an accident, frankly annoyed at having to be inconvenienced because of the need for repair and Joe made it as painless and easy as possible. I would absolutely recommend his service. T and J is testament that one can be won over with great customer service – I was and will absolutely use their services.
Deborah S.
Classificação do local: 5 Middletown, NJ
I have used T&J on a few occasions, and each time they have been very helpful, courteous, and would always communicate any delays in getting parts, as they only use new brand name parts. When I was having work done through my insurance, they would efficiently communicate with them directly as well. I will continue to go to T&J for all auto body work, and I recommend them to everyone!
