Firestone Complete Auto Care

Very courteous and professional staff at this location. They always take good care of me. Repairs are always completed promptly in a reasonable time frame (usually same day or next day unless parts are unavailable). Convenient hours. Very reasonable prices. They stand behind their work with lifetime warranty on many parts. I would imagine this warranty would be honored at any Firestone store nationwide. The parts are generally very good quality.
I had a full brake restoration done (new calipers, rotors, and pads on all 4 wheels). About a year later, i suspected one of the calipers was sticking. They inspected and replaced both front calipers, plus the pads and rotors, no questions asked, no hassle, no charge. It’s been a couple years and the brakes have worked perfectly since. I switch my tires between summer and winter on the same rims. Between the price (far better than other local shops) and the turnaround time, Firestone is the only shop I will use for this service. There is a VIP club I was automatically enrolled in due to my services and purchases, which entitles me to free flat repairs, tire rotations, brake inspections, and more, which is nice.

Easy, convenient, reasonably priced, and lots of services at one location. Thumbs up.

Am I really the first to review this place? I guess it’s on par with other Firestones. I’d recommend coming here only if you know exactly what you need, like getting new tires. This is NOT the place to have unknown car issues diagnosed. My wife gets Firestone coupons in the mail, and has come here 3x in the past 2 years… I believe this will stop. She once had a situation where the rear passenger wheel would «clank» when going over bumps. Hundreds of dollars and days later, we left with the issue unresolved. Now, they did give us a huge discount for all the stuff they replaced, but we’re not really sure if we actually needed any of it. We took the car to another place who did something simple, like tightening brake screws, and the problem went away. This place is hit or miss, you have some good mechanics here for sure, and you have some nice customer services guys mixed in with some really unprofessional ones (visibly frustrated and impatient). The place is busy, so I guess that says something. Parking is VERY limited.