Brian’s Car Care

We took our Cadillac there not knowing what was wrong. They were done in a day and it was way cheaper than we expected.

The staff was very friendly and I received responses promptly. My bill was more than I expected to pay, but I guess that is always true when you’re dealing with cars. I feel like the staff was upfront with me and I appreciated that. I don’t feel like I was taken advantage of because I am a female and that seems to happen often in this field. I hate nothing more than being pressured to fix things that can honestly wait. Overall I got a very good feeling from Brian’s. I felt like I was talking to my dad. In Brian’s e-​mail he made a great point and I think it is probably what convinced me I was talking to the right place! «Brake pads are kind of like shoes, you can buy Keds or you can buy Nikes… you get what you pay for.» I take pride in my shoes and they only cost a small fraction of what my brakes did, but I know I would never wear Keds. And I would never buy my shoes from Wally World. At the end of the day, I feel I can rest assured that the team at Brian’s did a good job and the security knowing my brakes were done right by professionals that specialize in car repair is sometimes worth a little extra money.
I should add, I called late on Monday dropped my Jeep off Monday night and by 3 on Tuesday my Jeep was ready to go! Even got a car wash well I guess that was probably the rain. :) They also have a frequent flyer card (Royalty Rewards). Always great when you can save money. I will be back! Tell them Michelle sent you!

I don’t really know what else there is to say aside from these are good people. I was having some brake issues with my Ford, so I called in and set up an appointment with Brian. I work kind of long hours, so convenience was important to me. Not only was I in and out in less time than I expected, but they were also super honest with me and told me what I needed done now, what I’ll need done in the near future, and a few things that I’ll need to take care of within the next 12 months or so.
Money is always pretty tight, so I told them I really appreciated that.
There are lots of places to go in and around Raytown, but I would definitely recommend Brian’s Car Care. My car is going to need some tires too and you can bet I’ll be going back to Brian’s!