Pep Boys

pulled in my driveway a couple of years ago… heard a loud rushing of air… realized it was coming out of my front tire… hopped back in my car to try to make it to a place before it went totally flat… stopped at firestone, closed, stopped at towne fair tire, closed, rushed to pep boys… saw the light was on in their garage and the door was open… drove in, they took me right away… fixed my tired… AND DIDN’T CHARGE ME. they said they don’t charge to just plug up a tire… and its still plugged up… no problems with this tire… i take my car there all the time now…

Everyone here was so friendly and helpful. Id especially like to thank randy and ronnie for fixing my transmission.

Awesome place — great customer service!
The store is huge with a lot of stuff to choose from. When I take my car to the service center they actually take care of it.
They make it feel like my car is really in good hands. I can truly say that I trust the boys with just about all of my vehicle’s needs.
The only reason It is not a 5 star review is the filthy bathroom and rising prices regarding the service center.
Highly recommended the rewards card.
Coupons will help with the damage $$$

Very good service. It is a Sunday so I’ll Give them that, dropped my car off at 12pm for an oil change and didn’t get it back till 3pm, but I was ok with that. They were slammed and their computers were acting up… It happens. The people were very nice and my car has clean oil and doesn’t sound like an airplane. So 5 stars.

I have gone here many times & I am pleased with their services. I am about to make a purchase for four tires and I will not hesitate to come here. They have awsome deals and great service. Wait times are pretty hefty but its worth it for the deals they hook me up with.

Updated review: Boy did i learn my lesson about writing a review too fast. As soon as i hit post they come out to tell me i need an air filter. I ask how much? He says 20 bucks with a free install”. I said no and immediately walk down the isle where filters are sold and looked up my cars part. 7.99. Really! You were gonna sell it to me for 20 bucks and a «free» install. Not happy and he knew it. Said he gave me a store coupon so my oil change was cheaper than quoted but not sure i’d go back. Dropped a star for that BS.
Original review:
I’m here on a Sunday to get an oil change. I didn’t make an appointment so theres a little wait (30 minutes) but not to bad. Randy, the manager who took my info was wicked friendly and funny! He asked if i needed anything else done but i didn’t feel pressured. Now that i like!
I walked around a bit. The place has everything you could want for your car. Some things seem a little pricey. They are open 7 days a week. That’s a huge plus to me! And the bathroom was clean! They also have a little waiting area with a TV and free wifi.

Not the best Pep Boys that I’ve been to, but if you need to see why your check engine light is on they will check it, and tell you what it is and not charge you anything for it. Besides that nothing too special about this location!

This is definitely one of those instances where it would be great if zero or negative stars were available. I am the first to admit I know very little about cars. I used to work in the area, and one day I got a flat tire on my way to work :(I called AAA out, and my donut tire was placed on. I stopped at Pep Boys because it was the first place I encountered after continuing my journey to work. An employee came out and took a look at my tire, and indicated that it could not be patched because of the location of the nail, and further, both rear tires needed to be replaced. Fine, fair enough. Truthful even. Unfortunately, he proceeded to tell me that my front two tires, which were brand new (replaced within the previous few months), needed to be replaced as well. Really? I may be a woman, and I may not know a lot about cars, but I know enough to recognize when someone is trying to pull the wool over my eyes! Completely unprofessional, not to mention unethical. I continued to another place that was honest. Shame, shame, shame.