Enterprise Rent-A-Car

Due to several things happening recently I had the need to rent cars 3 times in the past month. I used the Raynham location each time. They were great in each onstance. One time the upgraded my vehicle for nothing because of my dislike of the initial model offered.

Thank you very much for the rental, as we were having our new car repaired. We only had it for one day, no problem at all! The staff was very pleasant also!

Absolutely horrible. Forced me to pay for extra days because they are not open on Sunday’s. What a rip off

Poor customer service. Idiotic policies. Just a bunch of jabronis working there in general.
wallet was stolen day before an accident and these people had the audacity to question why i didn’t have any credit cards with my name on them.
Asked to pay deposit by money order and they requested 2 bills, a pay stub, and proof of insurance along with a call for a rental from the insurance company. What a stupid company policy and I say company policy because only they require this garbage. If they’d rather fight you over paperwork that says the same exact thing printed in different areas than take your business then people we aren’t dealing with a good business. Finally to top it off I was hung up on by some low-​life receptionist with a high pitched voice unhappy with her lot in life.
Sooooo I called up another place called Verc rentals whom I’d never heard of and thank goodness for this.
The guy at Verc was polite, CALLED THE INSURANCE COMPANY FOR ME, did not require a ton of useless redundant paperwork stating where I live, required a smaller deposit by almost 20% and also offers a similar variety of cars. OH YA, they ALSO pick you up.
Now don’t take this as me being mad I’m just being honest. I was definitely annoyed but i wouldn’t have found the better deal if not for the stupid person answering phones at Enterprise.

Called and received a quote for a rental, as my truck needed to be in the shop for a few days, I talked to a woman who assured me that they accepted Triple A, even went and looked up on the computer what the difference was in price, told me I could get a car for $ 150, and that triple A gave 5℅ off. I got picked up from the dealership, went to get my rental, where they told me it was going to cost $ 180, when I asked about my triple a discount, they looked at me like I was stupid, and said they do not take Triple A. If that was the case then why would this woman tell me that they did, and even look up the price difference?! I am beyond pissed off, and will never recommend such liars to anyone I know. If it wasn’t so important that I needed this car I would be taking my business else where!

Having engine trouble with rental picked up in Hyannis. They told us we could get another car here in Raynham. When we arrived, the manager here pretty much told us we were on our own maybe we’d be able to get a car tomorrow if we call the general 800 number.
Now on hold listening to advertisements for Enterprise «we treat customers the way they were meant to be treated». Guess we don’t deserve to be there for daughter’s college graduation.

I always receive prompt, friendly, and effiicient service and the cars are always excellent vehicles in excellent condition. The rates are also reasonable.

Excellent Service! Have rented (or fellow employees) have rented from Enterprise in Raynham in the past and always helpful and courteous. Never any issues.