Planet Fitness – Raymond

Management here sincerely does not want your money.
I tried to sign up for the $ 10/​month membership.
Couldn’t.
You can only use your checkbook. No credit. No debit. Didn’t have my check book on me…
I tried to just prepay for a whole year. That’s only allowed for renewals, not new members.
Both the associate and the manager didn’t care at all about me — they only wanted to stick to the script. Neither wanted not even seemed like they wanted to try and get me as a customer. Both used the word «corporate» multiple times.
Since planet fitness doesn’t want my money I’ll go give it to their competition.

Total dump, I am sad to walk into this establishment and it makes me miss my home location in utah. I figured they would be top of the line considering the headquarters is 15 minutes away. Place is under construction but aside from that signing in on my black card was a joke and they had a hard time accommodating an out of state visitor. Place was jammed with equipment and no space for core or stretching. Had to find a sliver for my Mat in the walkway of two machines. Employees were sassy, is that a new england thing? I’ve never experienced so many weird rules at my home location, I miss the laid back staff. Won’t be returning.

I gave this gym two stars instead of one because it is open 24 hours a day. The only free weights they have are dumbells, which only go up to 55#s. PF doesn’t allow barbells in any of their gyms, so if you really want to lift I will save u the trip.

Typical of a fraudulent pay-​per-​month scam, this PF seems to think they will continue to get away with putting people through a «cancellation dance.»
My son destroyed his knee in a motocross bike crash. The ACL and bones broke… total disaster all around. He’s in a full-​leg-​brace and is not allowed to bend his knee by even 1 degree.
Obviously, he won’t be going to PF for over a year. Similarly, I won’t be either, as I normally accompany him (he’s 15).
******* I paid an extra monthly fee to afford him a «cancel at any time» membership and they are insisting there’s a cancellation fee to be paid. *******
Furthermore, they advised him that the «annual fee will be taken out of my account one day from today (the very next day). He has only been a member for 4 months… so ANNUAL MEMBERSHIP FEE??? More consumer fraud!
In response to a recent email I sent to PF requesting to cancel, they sent this:
********************
You may cancel according to our policy: Per the agreement, in order to cancel a membership, one must either go to the club in person to fill out a cancellation form, or send a letter (preferably via certified mail) to the club, requesting cancellation. Please note: Memberships cannot be cancelled via fax, phone, or email.
The processing of this cancellation request is subject to any agreement obligations. For more information, please refer to the membership agreement or call your home location. If your membership has a 12 month commitment and you wish to cancel at any time before the commitment is met, you can pay a $ 58 buyout fee to do so. If you wish to cancel after the 12 months has been met, the buyout fee would not apply. The membership does continue monthly after the commitment is met, until you cancel the membership.
If you are sending a letter, please call the club to verify that your membership can be cancelled at this time.

Please be sure your cancellation request (and payments if owed) are received on or before the 10^th of the month, if you do not wish to be billed in the same month on the 17^th.
**********************
So he WENT TO THE PF RAYMOND NH LOCATION IN HIS FULL LEG BRACE, hopping along on crutches and was told to «GET A DOCTOR’S NOTE.»
This cancellation routine employed by these heinous fraudsters may float in a town with slack-​jawed white-​trash morons, but they have apparently not met the «Deceptive Trade» laws found in any of the 50 United States.
So a consumer fraud complaint will be rushed through the AGs office on Monday.
Stay far away from these criminals!
UPDATE***UPDATE*** as of June 28
Got a call from the New Hampshire AG’s office. The house council for Planet Fitness called them (the AG) and advised them that I would be charged the monthly fees for my son and me if I did not get a cancellation letter in to them ASAP.
I explained to the AG’s Assistant that «I dropped off the letter on June 15 at 6:00pm. Handed it to the desk clerk and the hand-​off will be on the PF surveillance camera.
These losers just keep on with their slime!

I can’t even call it a Gym, all staff talk like Stefford wives, the trainer, is there really a trainer, no. No one can show you how the machines work, you’re on your own, and the tanning bed is dirty and you need to clean it, who knows what bodily fluids are on it. I can’t call it a Gym, I’m sorry, very sad to say. It was and is that BAD. They’re okay on the phone to get you in there, once you’re in there, they start talking differently and won’t answer questions or show you around. The only thing that comes to mind is they talk and act like Stefford wives out of Twilight Zone. Wow!

It’s planet fitness, great for a cardio workout. Staff is always cleaning the floors and equipment and locker room seems clean (I don’t shower there). For $ 10 a month it’s worth it.

Its a gym. Thats about it. Thats all I wanted, so I am not really complaining.
I have the membership that allows me to have unlimited tanning ($ 20 a month). Without getting into a play by play, Ill say this much:
They do not clean the tanning beds. Nor do they post any sort of sinage letting members know that they are responsible for cleaning the tanning beds (spray/​paper towels provided) after each use.
Members should NOT be responsible for cleaning up other peoples bodily fluids and funk off of a sweaty tanning bed, especially when its from several uses prior. PF staff has told me that they dont even use the tanning beds because of how gross they are (they look as if they have never been cleaned — especially when the lights go on) and to «use at your own risk». I aksed for them to put a sign in the tanning room just to let people know they have to clean it — otherwise they may think that the staff does it. They said they cannot and that they have to get it approved by corporate. Nice huh? Bring on the ringworm and slew of other skin conditions!
I guess that means they dont clean the showers either, next time Ill come equipt with my can of Scrubbing Bubbles.