Master Tailor

Val is a lovely woman and a talented tailor. On a Saturday a few hours before an event I brought her a dress with a broken zipper. She offered to put in a new zipper, but I was anxious to be on my way, so she sewed me into the gown right then and there. The dress looked and fit great, and I was ready for the night with time to spare. She even offered to put a zipper in when I had a little more time on my hands. I’ll be taking my business her way from now on.

Possibly one of the best tailoring experiences I’ve ever had — and I’m short so I have to use them a lot! Val volunteered to work on a Saturday so my dress would be ready for a convention on Monday. In less than an hour, she made both my $ 100 dresses look like $ 300 dresses and I felt like a million! This tailor just makes it FIT! I’ll be be back for every service I need in the future.

Incredibly unprofessional, terrible service. My husband brought her a tuxedo jacket and a vest to be altered. THe alterations were fine, although the buckle she put on the back of the vest did not match the buttons on the front (she did not apologize, and said he wouldn’t notice — he did.). I called to arrange a pick-​up time, since she works out of her home, and she met me in her bathrobe. Awkward.
At my husband’s insistence, I brought her a silk dress he’d bought me several years ago, to have it altered to wear to his sister’s wedding, which was Labor Day weekend. I brought her the dress a month in advance, and she assured me it would be ready in time, and asked for a $ 55 deposit. The day I was scheduled to pick it up, she called to say it was not ready, and did I have a back-​up plan? (I did, thankfully.)
Three weeks later, I had not heard back regarding my dress. I called her, telling her I was disappointed I hadn’t heard from her, and inquiring about my dress. She said she couldn’t even start on it, because she didn’t have the part for her sewing machine (one might wonder, now, why did she take the job, if she didn’t even have the equipment to complete it?). I told her I’d be coming by to pick up my dress, and my $ 55. When I came to pick up my dress, she was rude and unapologetic, and scribbled out a personal check wiht my refund. The dress was pinned in exactly the same manner I left it — two months in her shop, and she hadn’t even started on it.
I will never go back, and will actively discourage others from using this business. Really unfortunate, since I really believe in supporting small, local businesses.