L & W Auto Body Inc

After reading the great reviews of L&W Auto Body, I decided to bring my 2015 Honda to the shop for repair as my vehicle recently suffered significant hail damage. I walked in and was greeted by an L&W employee; I questioned the employee regarding the turnaround time for a vehicle with hail damage in which SHE stated a few days. The employee then stated the soonest repairs could begin on my vehicle was August 17, 2015. At that point I was ready to come to an agreement with having my vehicle repaired at L&W. However, when I provided the employee my appraisal by GEICO, she excused herself and began consulting with another L&W employee. I was then informed that my appraisal done by GEICO was for Paint-​Less dent removal and that they do not provide that type of service. However, L&W DOES have other methods in repairing hail damaged vehicles. L&W could have easily repaired my vehicle and bill GEICO for any excess costs (which is common practice). Why this company turned down my business is beyond me. The company specifically states on its website: «Let our dedicated staff handle the complete process for you. Once you have reported your claim to your insurance carrier, we will handle the appraisal and repair process from start to finish», I find this to be VERY misleading!
Lucky for me, 5 minutes later I drove less than a mile down the road and discovered DEMKO Collision. The gentleman at the front desk was very honest with me throughout the whole process. He explained to me that they do not offer Paint-​Less dent removal, but did offer other methods in repairing my vehicle. At that very moment we came to agreement to have my vehicle repaired at DEMKO. The gentleman took my car keys, called Enterprise Rental, and stated he would have my vehicle repaired back to brand new within 7 days. In addition, the gentleman stated all excess costs would be billed to GEICO and I would only be responsible for the deductible. I highly recommend anyone who reads this review to avoid L&W as they cherry pick who to do business with. Drive down the road another mile and visit DEMKO, you will not be disappointed with the service.

Got in an accident a while back and had to get a few things repaired. L&W took care of my car in a prompt and professional manner and I enjoyed the great customer service. Scott was kind and took the time to help me understand the appraisal that I was given and what I needed repaired the most. I didn’t feel pressured to get extra services done and I felt safe taking my car back home knowing that L&W is a trusted shop by many. The price of my repair was fair as well, and I look forward to continuing to do business there!

They recently fixed some damage on my bumper and they did a phenomenal job! Not only did they fix it in a timely manor but they also cleaned the inside of my car as if it was just detailed! My baby was back to looking brand new! One of the owners was awesome too. I picked up my car after hours but he was still there closing up shop and not only did he tell me how he went out of his way to look up prices for a new part for my muffler but my car died and he stayed to help me jump it! They were awesome there

Take both our cars here for service all the time. They are prompt, courteous, and reliable. The have very reasonable prices. I don’t take my cars anywhere else.

Unfortunately I was rear-​ended recently (thanks idiot who hit me!) and I did not hesitate to bring my car back here for repair. Once again L&W did a great job and my car looks like new. I even brought it back a couple of days later with some concerns and they took it in and looked at it for me. This place is excellent!

HOLY SMOKES! This places is amazing! Some freakshow hit my car from behind at a high rate of speed! Mind you I was totally stopped. He pushed me into the car in front of me, that was also stopped.
He destroyed my new best friend (also known as my Toyota «electric blue» Tacoma”). I was skeptical if she would ever come back looking the same. The guy that hit me, hurt me pretty badly! But, even worse. he damaged MY BEST FRIEND! I was not happy. He even tore out her beautiful towing package that tows my other best friend «Mr. Camper».
Things weren’t looking too great. Well… until I got to L & W! These people were amazing! My insurance company sent Me to them. I called them and they took me that day. Told me to come right down and they would have the rental company for my rental meet me there. Talk about convenience! I signed some papers and the rental company drove me away (as I gave a farewell wave to my little «electric blue» baby) to the rental place.
Exactly 10 days later, just like L & W promised She was ready!!! I went to the rental company they again, dropped me off! There she was! Gorgeous as ever!!! I would have never imagined… She looked better than before!!! Being she was only a little over a year old and brand new to me. I never thought she was ever going to come back the exact same as she was! My gorgeous truck was BETTER than before. YES!!! I said BETTER. Not only did they fix my front bumper, back bumper and all the towing package BEYOND my expectations. But, they detailed my truck inside and out!
My truck was absolutely gorgeous! It smelled so good inside! They cleaned my specialty mats and everything. «IF» I ever get into an accident… which I pray I don’t…I will never go anywhere else but here! This place is absolutely amazing. I tell everyone about it now.
AND.they sent me a Thank You note this week for using them with this cute little card! I must say. absolutely professional from beginning to end!!! They deserve more than 5 stars!!!