Authorized Appliance Repair

Awful. Just awful.
The guy came to our house and looked at the dryer (The door is coming away from the machine). He told my husband that he did not know how to fix it, and «had to talk to someone».
A week later we had had not heard back from him so I called. He had no record of the service call and did not remember the name. Finally, after I prompted him for about a minute, he remembered coming to the house and looking at the dryer. He then said «I’ll call you back» and hung up on me.
It week later I had not heard from them again, so I called the manufacturer directly and had a new service person assigned to the job.
Choose someone else.