Wells Fargo Bank

Excellent customer service. This team has their act together. One of the best weeks Fargo I’ve been to. It’s clean and there is really easy parking as well. Thank you guys for all you do.

Always great service when I come here. Though I use two other banks, this is my main one. They share the parking lot with Cocos Restaurant on one side and Smart and Final on the other. The ATM’s are located on the side with Smart and Final and it is also wheelchair accessible from that side. Employees greet you as soon as you walk in and offer you water, coffee, or candy. They can sometimes get on your nerves, especially when they ask what they can help you with and they see that you’re headed to the teller line, but I know that they’re just doing their job.
My only gripe is that I wish they would open up sooner than 9am. I don’t expect 8am, but maybe 8:30 would be a good compromise… maybe not everyday, but on Mondays and Fridays. I do however appreciate that they are open on Saturdays until mid afternoon and every other day until 6pm.

I am a 54-​year-​old quadriplegic who suffers from disabilities. I have been using a powered wheelchair for mobility for 3 decades.
As of 2011 Wells Fargo settled a $ 16 million ADA lawsuit with the Department of Justice.
The local Rancho Palos Verdes Wells Fargo Bank has really made and extremely positive change for all people with disabilities. It is a much better more functioning and accessible place to do business now. I want to thank the Service Manager 1 Brenda Tenna for her outstanding ability to make sure that all people with disabilities like myself or treated with dignity and respect. It really does make a difference.

Convenient location with 2 walk up ATM machines. Tellers are all friendly, like this location.

Today was the first time I was dissatisfied with my visit. I usually like to get my checks itemized. so today, I told the teller I want them itemized (listed) and she looked at me with a confused look and says «what is that» so I tell her what I wanted and she just gives me the receipt without being itemized (listed) she calls the manager and the manager apologizes and says they have a new system and they don’t itemize checks anymore. Okay, I understand. But what pissed me off is the teller girl saying «I told you so» are you kidding?! Are we in the 3^rd grade!!! VERY PROFESSIONAL.

I had lost my job and they worked with me to keep my account going while I was unemployed and worked with me. Thanks Vanessa duenas. you’ve created a customer for life

I was coming over the Hill from Rancho Palos Verdes to Harbor City and on the search for a Wells Fargo when I spotted this branch.
This branch is located in a large strip mall of shopping stores, restaurants, cleaners & a gym. This Wells Fargo shares its parking lot with all of these businesses. Even on the busiest of days I could not see this parking lot ever filling up. This location does not offer drive-​thru ATM service.
I was able to park within eyeshot of the ATM’s (2) of which are located just outside the entrance doors. I found the ATM’s to be working fine and had no glitches whatsoever. The ATM’s had a sunshade hanging from the roof of the building while allows customers shade so you can actually see the digital display screen.
After I completed my transaction I went inside to deposit a few checks simply because I refuse to deposit checks into an ATM. I found the staff working inside to be courteous, quick with service, smiles on their faces and I was even offered me bottled water while walking in and out.
I have been a customer of Wells Fargo for many moons now. As a Wells Fargo customer I know my money is used to keep Wells Fargo afloat. I realize without my money Wells Fargo ceases to exist. So with that understand I expect to receive a very high level of service.
If and when I find myself in the area and in need of a visit I would stop here again.

A tad over patronizing. I really dislike coming. Sometimes I just want to get in do my business and get out. I can’t really do this here as I’m greeted at the door, asked why I’m there, if id like something to drink. Which would be fine, if I was at a restaurant. I go to the bank to do business, not have an interview. A lot of times it throws me off, I’ll be balancing my checks etc. Only to have an associate ask me if I want to reopen my savings account. Then on the way out, «Hey did we give you good service?» Every single time.
For this reason I avoid entering the bank as much as I can.

I like this Wells Fargo branch office, and I do most of my banking transactions here. I rarely encounter a line for the tellers, and the tellers are always cheerful and nice. I have no complaints about this Wells Fargo branch office. Parking is easy in the lot on the south side of the bank. (The parking lot on the north side is small and is shared with a restaurant.)

The ATM seems very safe, and I like that.