Centinela Feed & Pet Supplies

I came in to pick up a few items for my newly rescued shih tzu and the staff were very helpful with getting me what I needed for her.
After meeting Angela, I had my dog groomed by her the next day because I knew she was going to be in really good hands and I was right. I would highly recommend Angela.

The store is great and the employees there are helpful. I wanted to get my dog groomed there and pretty much Angela, the groomer told me no because 1. My dog is a American staffie and 2. I have been having him groomed at Petco. I wanted to try the grooming services there since the cashier told me she was great and I’m always open to trying new services like a new hairstylist until you meet the right one. But I was told a flat out no I can’t groom your dog because he doesn’t like his feet being touched… And I think she just assumed because my dog is a pit breed that he’s going to be aggressive. So basically she judged my dog without even seeing him, at all! That’s worse than judging a book by its cover. But hey Petco did a good job and no complaints about them just wanted to try something new. Well they just lost my business.

All the employees are extremely helpful. I love going to this store because there is a variety of good quality pet food available.

Prices have been increased and loyalty discount has been reduced from 15% to 10%. It is much cheaper to shop at Global Pet Outlet in Torrance on Normandie. I believe today was my last visit to Centinela.

I go to this location for my cats food. Everyone is always very helpful there. The last time I went there, there was a girl named JORDAN. She was extremely helpful and answered my questions throughly with no hesitation. She knew about the product and had great customer service. My hands were full and she even helped me to my car. I will definitely be back and ask for Jordan’s assistance. I trusted her judgement on the product. And I’m very happy with it!

Everyone is helpful and nice; but Today I was greeting by an African American girl that greeted me from across the store. Asked what I needed 4 rows down. I am not going to yell back in front of entire store to tell you what I need. If you’re not close enough move close to customer. I don’t go into a pet store with the intent to yell.

They do grooming in this location. They have a big selection of dog and cat food. They do not price match The Internet. The staff is very helpful. This location also does dog vaccinations on the special days.

Once again, this is not the cheapest pet supply store in town. what this store does offer though is great customer service and support. I needed some supplies and called them about five minutes before they closed. they kept the door open for me, watch me do what I needed, and treated me like a VIP customer. The clerk took his time showing me all of my options for different products, help me select the best product, and was very gracious about the whole thing. by the time I left the store it was about 15 minutes past their closing time. nonetheless, they still made sure that I got all the discounts that I was able to get and that I did not feel like I was imposing upon them — even though I knew that I was. once again, they’re great customer service makes up for the relatively high prices and once again validates my opinion that I made the right choice going here instead of the other crappy at store just across the street.

Does anybody know anything about the vaccinations for puppies? I heard they had a vet here, is that true?

I hardly go to Petco or Petsmart or other pet store since I’ve used Centinela Pet Feed several years ago.
Centinela Pet Feed is the pet store with the best service. The stores are clean. The staff are welcoming and always offering help. They carry good brands of dog food and many toys too.
I also use their low-​cost vaccination for my dogs. Saves me extra $.

Prices a little high, well high on what I was looking for but other stuff I did notice was fair. Customer service was great and the staff was very helpful. Parking is difficult here though

It’s clean and the employees are friendly. But it’s expensive. And the toys are limited.
They used to have a photographer that would come in occasionally. That was really cool. I definitely did that two years in a row.
I do come in when it’s too far to go to Global. Or when I’m in a jam because my dogs somehow were wrestling and lost their dog tags. So I’ll pop in and get them made.

Definitely my favorite place to shop for my dog. I have just recently became an Akita owner & if you know the breed, you know that they’re very difficult & picky.
I’ve started shopping here for food but I ventured into the treats because I noticed they sell a lot of treats made here in the US that are corn, soy & wheat free.
This store is a little pricey but it is the best for your pet. The staff is great & friendly. I never plan on going back to Petco.

Every staff member is extremely nice and knowledgable on most products.
I disagree with the other Unilocalers that say Centinela is more expensive than petco. The five pound dog food I buy my dog is $ 4 more at petco.
The only recommendation Id make to Centinela would be that they should offer more products that are made in USA. Also some brands they do carry have misleading packaging to make you think it’s made in USA which I do not like.

Well horrors and hangnails! — I came up to LA and forgot to bring a big bag of Joey’s treats! Off I went with my family to the pet store, with Joey ready for his treats.
This is a huge pet store and they have everything; including Happy Hips Duck Breast jerky, which is just about the only goodie that Joey will let pass his lips.
Friendly people, good parking. A=ok.

Great service, healthy foods, clean n stocked always. They have limited product but I love them anyways. If you are looking for some good food for your pet which you can not find anywhere else, they probably have it. Plus they do have affordable vaccination clinic once in awhile. The parking is a breeze. I like to carry my stuff by myself, but I have seen them helping the customers with their bags to their cars (very nice). Most of the time, there is someone by the door greeting you and eager to help.

Normally my experience at the store is wonderful. Today ended that. I went in to purchase food for my birds, on one of the bags was a 2.00 coupon that can be used at check out. I was told by the cashier that the coupon expired and it could not be used. He also blamed the manufacturer. I pointed out that since it was on the shelf it should be honored. He said no, so I asked for the manager.
The manager would not honor the coupon. I would understand if I brought the coupon from outside, but it was on the bag in the store.
I promptly left, I will not go back, and Petco in San Pedro now has my business.
This is not about 2.00, it is about customer service. I also suggested they remove the coupons on the other bags on the shelf.

FYI: My review is primarily based on the customer service I receive when I go to refill my Centinela-​brand litter.
Centinela is awesome! They are always fast, friendly, and offer to take my big box of store-​brand litter out to my car. I didn’t really like that at first, but I’ve come to be spoiled by it. Plus, it’s cheap stuff… I think $ 10 for 34 lbs or something like that.
I used to shop exclusively at Centinela years ago when I first adopted my cats. I would get the über-​expensive food and eco-​friendly litter. They were always in stock and reliable. I have since cheapened myself up on the litter, but I still come here to buy quality food.
All in all, more expensive than Petco or PetSmart, but more reliable when you’re trying to find a specific brand/​item.

I’ve been shopping at various Centinela Pet Supply locations for the last few years. They have a number of locations throughout the West LA area. Since they are like a warehouse pet supply store, they have good prices and a large selection of food, toys, furniture, etc. to pick from.
There is a membership club you can sign up for (free) that gives you discounts on a monthly basis. Usually you get 10% off of an order of $ 25 or more and 15% off of a $ 50 or more order. They also have freebies and other specials that change on a regular basis.
The staff at each location has always been very helpful and informative. They will carry your heavy bags of litter or cases of food to your car and load it for you so you don’t have to strain yourself. They wear the appropriate lifting back braces, too, so you know they are prepared to do it at all times. I have been given suggestions about popular foods that ended up not being a big hit with my cats, so I consult with my friend that works for a vet when selecting those items. Otherwise, Centinela has their own brand of litter which is dust free, made of clay, scented, and super-​cheap. It’s like buying Kirkland from Costco in that you get good quality but cheaper prices.
Summary: Great selection, prices, and employees. Lots of locations. Sign up for the membership card and get extra discounts.

The service at all Centinela locations I’ve visited is superb, and this one is no exception.
I was there today. It’s on the second level of the plaza (where Trader Joe’s is), up above street level, so not visible from Western.
Centinela usually has the best price around on Fancy Feast canned cat food, I’ve discovered, just FYI.
And they are making a huge effort to compete with larger chains in these tough economic times, by sending mail coupons offering discounts and freebees. I picked up a free dog chewbone and a free ceramic cat bowl (with my coupons) today! Wow! I got a cat but no dog, so the neighbor’s dog is gonna love me… haha…
Oh and… Centinela stores hold cat & dog adoptions on weekends. This location has cat adoptions on Saturdays & Sundays.
Centinela rocks.