Something needs to be done about honoring appointment times. I always show up at least 15 minutes prior to my appointment time and then wait and wait and wait. Not unusual to still be waiting 30 – 45 minutes past appointment time. Need to bring a book or lunch etc to any appointment. Maybe only schedule as many people as the doctor can see? No pun intended. Was referred by my primary doctor but am going to check if I can go elsewhere
Eric A.
Classificação do local: 1 Palm Springs, CA
If I could give less than one star, I would. The staff is rude and unaccommodating — all the way up to the doctor who was impatient with my partner when he expressed discomfort with the procedure being done on his eyes. Afterward, full payment on our account was twice«misplaced» by the billing accountant — first time by credit card, second time by check. On both instances, we received past due notices, and it was left to me to prove that payment had been made. When I asked for a receipt indicating zero balance on the account, I was given attitude by the woman who answered the phone — as if she were the one being inconvenienced. Our optometrist referred us to this provider. We plan to contact her and advise that she stop doing so — based on these inexcusable and unprofessional behaviors. Avoid this doctor and his practice. We will never go back.
Critic-one S.
Classificação do local: 3 La Quinta, CA
He has a stellar reputation as an opthamologist. As a personality I wouldn’t go to lunch with him but, then again, that isn’t the purpose of my visits. THIS is what counts: .notice«patient satisfaction» rating.