Vida Chiropractic and Wellness Center

I suffered a recent back injury and I came across Vida Chiropractic for services. I called and spoke to a receptionist on the phone. Off the bat one of my first questions was if they accept insurance and she said, that I would have to come in and have my insurance verified. Hmm. OK… I went ahead and scheduled an appointment for the following day.
I worked for a medical clinic years ago, and one of the first questions many potential patients ask is about insurance. As a front office employee or receptionist shouldn’t you know if your employer accepts insurances and which providers? Well, that was my first mistake, I went ahead and came in anyway and filled out paperwork. I asked at the front desk again, if they take insurance and I was told that the person that does the billing was not in to verify my insurance, she apologize and said that I would have an answer the next day.
I went against my gut feeling (second mistake) and went ahead with a quick over view of my back injury and then did some postured check up. This consist of them taking two pictures of my front and side view. I was told that my posture was off and that they would take care of it the following day along with my back injury.
Well, second day (third mistake), I came in early for my second appointment was greeted as I signed in. Was called into a room and once again, I asked about my insurance coverage. The receptionist said that the Dr. would discuss that with me. Sat me in front of a laptop to watch a five minute movie (I watched it twice).
Dr. Flores finally came in, introduced herself and asked about my back injury. I quickly filled her in and then she discussed how she would treat my back injury and other health issues. Once she was done explaining the course of treatment she was going to provide me with, I asked one more time. Will my insurance cover this? That’s when Dr. Flores filled me in… that she does not accept any kind of insurance. Seriously!!! I wasted two days in pain, so I can be told «No, I don’t accept insurances!!» I really can’t say if they do actually provide excellent services, since I didn’t get any other then the round around. If, you have insurance and don’t want to pay out of pocket then this place is not for you. Otherwise, I hope you have a better experience then I did.

The last 6 five star reviews of this business are fakes! Look at the posting dates-​all at the same time! I have a good friend who recently went there for a few visits and she read these reviews. She said one is actually written by one of the doctors that works there (she and a male doctor are the ones who treated my friend) and one is another employee she saw working there! And Dr. Georgina Flores is a she, not a he, and rarely sees any patients once she takes their money. Do you really think that someone from Washington state or San Jose is a regular patient? That would be quite a long drive, wouldn’t it?! She said the place is a rip-​off and Dr. Flores treats patients and employees terribly. She said to avoid this place at all costs.

Best Chiropractic in Southern California! Wow you want top notch care, then visit
Vida Chiropractic. Now only is the staff the most wonderful caring staff, but the treatment is outstanding. I use to suffer from migraines, & exhaustion, not anymore since I started treatment with Dr. Flores & her team, I have never felt better. Can’t wait until my next visit! THANK YOU!!!

Dr Georgina is a great chiropractor. He took time to listen and educate me about the health of my spine and lay out a comprehensive treatment plan for the illness. I would highly recommend Dr Georgina for a comprehensive chiropractic care.

Dr. Flores is a very caring and professional Chiropractor that I have known for many years, and I would recommend her to anyone looking not only for pain relief but for a real correction of your health issues. If you’re considering a change from traditional medical practices with drugs and surgery as the main solutions, then let Dr Flores restore your health the natural way!

Dr Flores isn’t my «regular» chiropractor however she has given me adjustments several times when my chiropractor wasn’t available. She is very thorough and has great bedside manner I would definitely recommend her.

Very nice office and location. Front desk is really welcoming and Dr. Flores is great at what she does. Thorough, friendly, and really shows she cares. Definitely somewhere I recommend.

I don’t know what the other reviews are talking about this place was great. Since the moment you walk in the staff makes you feel more than welcomed. Dr. Flores was thorough during my consultation, made me feel comfortable and I felt her genuine concern for my health. I have suffered from chronic migraine headaches for over 4 years. When I started my treatment I started noticing that I was sleeping better and I had more energy throughout the day, which was also something that impeded my health. About 3 weeks into my treatment I noticed I was not getting any of my headaches, which was highly unusual. It has been about 4 – 5 months into my treatment and I feel great. The whole office staff are friendly and kind. Needless to say I am never bored when I go into the office. I have had more than a wonderful experience at this office.

I am beyond satisfied with the treatments I’m receiving from both Dr. Schaffer and Dr. Flores. I’ve been suffering from chronic neck and back pain for about 18 years combined, and I had multiple acupuncture treatments, physical therapies, and even chiropractic treatments over the years from elsewhere, but the root of the problem was never mended.
With both Dr’s genuine care and their holistic pain relief treatments, I am 110% better than what I used to be. I am just about free from pain and discomfort as well as migraines.
My personal experience here so far has been nothing less than amazing. Their staff, Silvia and Stephanie, are one of the nicest and friendliest people you will ever meet. I feel like I’m being treated like family.
In a nutshell, this is, bar none, the best chiropractic place I have ever been to and would strongly recommend and refer to others who seek for excellent treatments. You will definitely get your money’s worth!

I am very happy with the treatment I’m receiving by Dr. Flores and how fast I started recovering since the plan started. I have to said there is some challenges during the evaluation process and the financial agreements, also I little organization should help, but everything was wort it, I am doing great, I am moving better and sleeping better. Thanks!!!

This place deserves no stars. Long wait for patients. No pay-​as-​you-​go. They want it all up front which shows that they are more concerned about getting paid over a patient’s genuine healing/​recovery. There are plenty of other chiropractors nearby who are much more caring and professional.

Vary helpful and thorough

excellent treatments. Dr. Flores was very thorough with her exams and consultation and the office was great! The front desk even helped me to book my appointments and made it a wonderful experience!

If I could give «0» stars I would. I arrived on time, (actually early) to my scheduled appointment and the place was closed! Someone eventually came out from a different room and informed me that they did not know when the person that was scheduled to see me would be coming in. I wasted over an hour of my day after a stressful day at work to be told that I should reschedule. I’m hoping I can get a refund from Groupon.

Let me just start by saying that the reception area is tidy, organized & well maintained. Dr. Flores’ office (where the pain consultation takes place) however is disheveled & unkempt. Basically going in there made my head hurt.
My husband bought me a pain consultation & 60-​minute massage for my birthday. I called & set my appointment for 2÷14÷13 at 10:00 am. I arrived early to fill out paper work & to ensure that no one would be waiting on me. At about 10:30 I asked Laura (front desk receptionist) when my appt would start as I had to leave to get back to work by 11:30. I was told that the earliest my massage would start would be 11:00 & that I wouldn’t be leaving their office till noon. I explained that I have to reschedule but that I would go thru the pain consultation with Dr. Flores now. So I did. And then rescheduled for the following Tuesday at 9:30 am.
Again, I arrive a little early (all of my paperwork was filled out the last time) and I wait. I wait until 10:00 before I’m informed that the massage therapist was never told about my appointment but that he was on his way & will certainly be there by 10:10. 10:30 comes & no therapist. I reschedule AGAIN for Thursday 2÷21÷13.
On Wednesday (the day before my appointment, I get a phone call letting me know that Dr. Flores no longer wants to see me in her office but insists I go to a Riverside or Menifee location (over 45 minutes away from my home). I explain that this is not where we purchased our Groupon for, that gas is way too expensive especially since we’ve been to their office & back twice already for nothing (we live 30 minutes away). I’m told that since I am pregnant (almost 8 months along) Dr. Flores won’t see me there any more. She says she cannot guarantee that my appointment will start on time.
When I finally spoke with Dr. Flores via telephone to find out these reasons, she came off as very demeaning & insulting. This woman has the worst customer service I have EVER seen.