Right At Home – Senior Care

There have been many times when my friends will ask about the behavior of an older loved one. I have no problem calling Right at Home in Rancho Cucamonga to get an answer. They are very friendly and I have referred their services 3 times with great reviews. Their list of services are extensive and I am glad to know they are here when I need them.

I switched to Right At Home to care for my mom five months ago on a recommendation from the Real Connections senior services nonprofit in Claremont, My mom and I had both been very disappointed in the service we had been using for the seven months prior. That service, which cost half again as much as what RAH charges, was bureaucratic, inflexible and didn’t seem to have any real guidelines for its staff.
The switch was like night and day. Every member of RAH we’ve encountered has been nice, helpful, flexible, knowledgeable and most important, CARING. They seem to genuinely enjoy what they do, which was not the case with the other service. They immediately offered to provide help that I didn’t even know I could ask for, as with the other service the answer was always no.
An example: My mom has Alzheimer’s, as well as being legally blind, hard of hearing and having bone cancer. I live out of town, two hours away. RAH immediately set up a calendar for her, and they make all of her doctor’s appointments, take her to her appointments, and go in with her to hear the doctors’ instructions, so that it’s not just left to my mom — who sometimes can’t even remember whether she went to the appointment, much less what the doctor said. But they don’t just do that with medical appointments, they help keep track of all her planned activities, and get her out of the house for everything from errands to classes, interest groups and even movies. They also cook for her, since her blindness and Alzheimer’s make that dicey, and do housekeeping.
RAH has made what had been a sad situation into something much more bearable. My mom is happier, and where she was declining before, is back to being herself. I only wish I had known about them from the beginning.

Lisa and Terry, the owners, really care! They run a very professional home care agency and I highly recommend!

What a great help to families that just need that extra set of hands around the house and some more!
I found Right At Home after interviewing with a couple of different caregiver companies in the area. My grandma is very ill and my mom is her caregiver at home so we needed some help for my mom.
I liked Right At Home from the beginning. Shannon came out to our house to meet with us and explained their services to us. She was extremely helpful, encouraging, and friendly, which is the energy that we needed at a time where things seemed so difficult.
Our caregiver, Annie, is extremely responsible, with excellent bedside manners. She has the appropriate professional background to care for my grandma, who suffers from severe dementia and is bed bound due to a pelvic injury. Annie always made sure that she gets everything done during her shift, and always asks if there’s anything else she can help my mom with. She’s fluent in Chinese which was very helpful for my family.
I highly recommend this company for anyone that might need some help caring for someone at home. Their rate is very fair, and I can tell the company uses kind and good people.

Right at Home was great! Terry & Lisa were awesome. Grandma is happy she is 99 years old. She had fallen and needed some extra care. They stepped up and just gave us that extra care. They are a great Value! If you need care at Home give them a call.

Incredible business and incredible people! Terry and Lisa are beyond compassionate. They deliver quality services with integrity, compassion and love. Our community is lucky to have them!

Lisa, Shannon and Justin have been wonderful beyond words. My father had knee surgery and my mother was not able to care for him herself. Lisa was so professional and prompt in helping me set something up immediatly. Justin showed up the very next day and it has been smooth sailing ever since. My parents are so happy and my sister and I are so relieved. If you are thinking of using this company, take my word for it, they are AWESOME. You will NOT ever regret making the decision to work with them. These people are excellent at what they do and it shows.

This company is top notch! The owners of this company are Terry and Lisa Jeffers, who are not only kind and wonderful people, but are also extremely professional and take a personal interest in their clients.
My 94 year old father-​in-​law suffered a stroke and requires care almost 24 hours a day. My mother-​in-​law is 86 and unable to care for him (we tell her she’s «retired»). Lisa came to our home to meet with us and took her time learning about our situation so that she would have a thorough understanding of our exact needs.
ALL of their staff are WONDERFUL (Stephanie & Shannon are terrific!). What I feel extremely good about is that every caregiver they send to your home is licensed by the state of California (CNAs and LVNs). As a registered nurse, I know that this is a HUGE plus, as some adult and senior care agencies do not require their staff to be licensed. Lisa hand selects each staff member she sends to our home and takes the extra effort to accompany each new caregiver on his/​her first visit. She also follows up with the family to see if all is going well with the caregivers they send. So far, we have had Justin Salvaleon, LVN and Dorian Magana, CNA, who are GREAT… both are very engaging with my father-​in-​law and attentive to his needs.
Hiring Right At Home was the best decision our family has made concerning the care of our aging parents. They have given our family the peace of mind that our parents are in good hands when we can’t be there.

Right At Home earns five stars. I had a tight schedule and a Dad who was in pretty poor shape. Lisa was spot-​on with my needs and initial consultation, as well as followup with any changes in my fathers care requirements. Exactly what you expect from an owner.
Her staff was great. I had three different care givers rotating through a ²⁴⁄₇ schedule. They ranged from outstanding to completely appropriate, and were all caring and patient.
Thanks Lisa!

Lisa, Terry and their staff are the best! Both of my parents require full time care and I have tried many different options before meeting these amazing people. They are very professional, easy to work with and best of all wonderful with my parents. I have watched my parents thrive in the positive environment,” Right in their Own Home”, I honestly could not keep up on everything without them. Quality care and trustworthy too:)I highly recommend them to care for the peeps you love.
Sincerely,
Rhonda Meyer