Rancho Cucamonga KinderCare

I am very glad to write this Kindercare a good review. They earned a 5 star rating from me because:
Their facility is secure; first of all (and unlike the other daycare centers I have been looking at), you can not enter the building without either having a gate code or being buzzed in the front door by their office staff.
Secondly, I have never seen the front office have less than 2 people there. When you walk in the door, they greet you. Even if they’re busy. Even if they have someone in their office or on a call. They keep track of who comes in /​out of the building. The staff knows parents by name and which child belongs to which parent.
Third, the play area is SEPARATE from the main entrance (unlike head start in Rancho Cucamonga). This is great because who the hell wants someone just walking in to be near their kids?!
Fourth, their individual classrooms have appropriate staff/​child ratios.
Lastly, their staff is super friendly. Like, ALL the time. They make me feel welcome when I am there. But more importantly, they take good care of my daughter when she is under their supervision. I really appreciate all of them for their efforts.

My daughter is constantly sick because of this place! They do not send home linens to be washed, I had to request them to come home! When they did come home they gave me another childs blanket three times and couldnt find hers even after the third guess. My husband picked her up one day to find her covered in her own poop because nobody had checked on her to change her. It was through her diaper into her now wet pants. The other kids are constantly coming in with coughs and runny noses and not being sent home! There is hardly ever enough teachers with the kids! Although there is a key pad lock, I never run into someone as I walk in and out of the door. ANYONE could be coming in and out if here! This place should be shut down!

Honestly, my kids have been at Kindercare 6+ years now, and I could not be any happier. I feel so at ease throughout my day while my children are in their care. Not one time has my children ever complained about any staff member/​child/​director. They always have my children at school on time and pick up has always been on time. Yes, children misbehave but not once have they ever forced me to pick up my child. They call and inform me of the situation and leave it up to me whether I pick up and to be honest, I love the fact that they call me. I Am in no way in denial of my child’s outburst so if they misbehave of course I want to be the one to handle the situation especially if it’s fighting or disrespecting anybody! This center is always very welcoming and open to my concerns, whether it’s with my child’s homework or my child’s emotional stage. I recommend this center to any parent. As a parent one must not compare their child’s behavior with another’s and than blame the center. Kindercare does its job which is: caring, teaching, feeding, and loving the children.

I only give it one star bc I have to. This place was so awesome when Mariam was the director and running it. Both of my kids were there for almost 3 years and as soon as Mariam left it went downhill. Mariam would actually sit and talk to and explain to the child when the child was misbehaving I never got phone calls blowing up my phone at work until the new lady came in. The new director would literally blow up my phone then my work phone until my boss told her to not call back there. My son was there for 3 years and never got bullied until this new lady came my son was only 5 kicked in the privates by a 13 year old boy!!! What is a 13 year old boy doing in the same classroom with these kids!!! I was furious!!!
So much to say but let’s just say ever since Mariam left this place went down within a little over a month. Even the teachers quit right after Mariam left!
Ms. Emily and Ms. Liz were awesome when my kids were there.
If Mariam was still there my kids would still be there going on their 5^th year.
Don’t send your kids here unless it’s Mariam there. The new director will make you lose your job from the amount of phone calls you get from her. I’ve seen it in my own eyes, one kid does something right away she calls parents not even bothering to talk and teach child right from wrong. She doesn’t really care. She’s just there to get paid. Trust me DO NOT send your kids here unless Mariam or someone like her is there!!!
It really used to be the best place for kids when Mariam was running it. My kids and I were really happy there until she left.
And btw it wasn’t just me who had the same experience. MANY parents relocated their kids after the new lady came. All the parents would gather up in the parking lot and talk about it. It just became horrible.

Horrible place!!!

Not worth your time or money!
Locating daycare for your little one is hard enough and this place just makes it worse. I initially was pleased with this facility, as much as a person could be pleased with leaving their little one in someone else’s care, however, as time went on I began to notice more and more red flags. Looking back, I should have pulled my child out sooner. During the initial tour, I was told certain things like, how they wash the toys after they have been used and how they have a lesson plan for your child to help him or her learn. It was such bull. I spent time at the daycare checking in on my child and I never saw a routine, never saw my child «learning» things per the lesson plan that was posted on the wall.
I got to know the «teachers» and director very well during my child’s stay because we were always butting heads. When my child began in the infant room, the entire room was not carpeted; there was one half moon shaped carpet where all the babies who cannot crawl are laid out to sit in their boppys all day. Then there was another vinyl mat up against a mirror with a small space for the children to play on. The REST of the room was tile which makes no sense when you have children who are crawling and learning how to walk. I understand that for disinfecting purposes, cleaning tile is better than cleaning carpet, however, there needs to be some type of padding or carpet in at least half of the room. I saw so many children fall off stacking blocks and land directly on their heads. It made no sense why the teachers would stack the vinyl blocks (big enough to crawl up on and sit on) on the tile so that when the children would fall, they would fall directly on the hard surface. I am happy to report that due to my constant nagging, the facility ordered more carpet pieces for the room… however, a little too late in my opinion.
I would constantly see children sharing pacifiers and the teachers either handing the pacifier back to the original child or simply quickly running it under COLD water (there is no hot water in the room) Children would slobber over toys, stick the toys in their mouth, get bored and move on. Meanwhile, here comes another child to play with the same toy that was just in someone else’s mouth. I got to the point where I asked for my child not to be given toys to play with because I would see that they were not being washed. My child was constantly sick. Everything from colds, coughs, pink eye and the wonderful hand, foot, mouth disease. One of the teachers was either too busy gossiping in the room or had her back to the children while she filled out her food program to notice much.
The lack of communication was a HUGE factor for me in pulling out my child. No one could ever give a straight answer. I would get one story from one person and a completely different one from another person. My child was always getting hurt and I never would get a straight answer as to what happened. The assistant director actually had the nerve to tell me that my child received a «bump» from a «soft toy» but that my child was fine. When I went to pick up my child, my child’s eye lid was split open and scabbed over-​which tells me it was bleeding! Really? Soft toy… No, more like child hit the floor or the corner of something. But, of course, I could not get a straight answer. I was spending too much money per week for them to not be watching my child.
The place always smelled like poop. Sometimes it would be so bad that my eyes would well up.
Be careful. They tell you all the things that they are «supposed» to do during your initial tour to get you in the door, but at the end of the day, your child will be laying in a boppy (if he or she cannot crawl/​walk) all day literally staring at the ceiling. Another thing to think about is that if your child cannot crawl, he or she will be in a room with those who can and will get stepped on. In the infant room, you have ages from 6 weeks to a year and in the mornings, the toddlers (1 – 2 yrs) play in the infant room which is just chaos.

Unilocal WOULD NOT LET ME PUT ZERO STARS SO I PUT AN UNDESERVED ONE STAR.
I had my daughter enrolled at this school for 8 months in the beginning I really liked this center she was in the private kindergarden program. I recently pulled my daughter from this school for multiple reasons.
1. Being that my daughter would get bullied by children there at the center I had witnessed it before myself. They would never really do anything about it besides talk to the child. NEVER really fixed the issue it happend a few times. I was even told by my daughters teacher i needed to stop babying her, who was she to tell a concerned mother that. MOST OF THE CHILDREN THAT GO TO THIS SCHOOL ARE GOVERMENT FUNDED SO IT EXPLAINS THE RUDE DISOBEDIENT CHILDREN.
2. There is a lack of communication between teacher and parents.
Parents were told when events were taking place the week of, I was told a parent/​teacher confrence was to be planned nothing ever was. A week before I pulled my child from this school the teacher Ms. Dora explained my child needed phonics. I strongly disagreed and she explained to me IF I DIDN’T ENROLL HER IN THE PROGRAM IT WOULD NOT BE HER FAULT MY CHILD COULDN’T READ.
8 months into the program she decides to spring this on me???
No way would I pay an additional $ 100.00 a month because the teacher couldn’t teach me daughter due to Ms. Dora’s BROKEN ENGLISH!!!
3. THE FACILITY SMELLED OF URINE! MY DAUGHTER WOULD ALWAYS COME HOME SMELLING OF PEE.
In the end going thru this awful experience I found a much BETTER school for $ 750 a month VS. the $ 900.00 I would waste at this Kindercare for nothing. My daughter is so much happier and in a better mood now that she is away from those awful kids. She was seriously depressed being at this center. NEVER AGAIN WOULD I GO HERE OR RECOMMEND THIS KINDERCARE. MY WORST MISTAKE WAS ENROLLING HER HERE.