Quality Auto Service And Repair

Had my vehicle smog check done at Quality Auto. Clean shop, friendly staff, exceptionally service oriented. I was amazed at how fast they are. I was in and out in about 15 minutes. I highly recommend this shop.

I have a 2013 impala and one of my mufflers was loose. I went in and spoke to the gentleman and told him what my problem was. He went outside and checked my car very nicely. He fixed my muffler with no hesitation at no charge. I know where I’ll be going for my next oil change!!!

Got a smog check with a discount from Unilocal fast service Didn’t have the oil for My F350 diesel truck on hand but could order it, other that it was great

Called to ask a question about services and got the rudest response you to think up. Very unprofessional! That’s the way you talk to customers on the phone I can only imagine the quality of service.

My girlfriend and I decided to go to Irvine, CA for the Halloween weekend to visit our good friend. We actually go to school in Flagstaff, AZ but unfortunately, our engine (05 Chrysler 300) started smoking on the way down to Irvine but thank God we were close to Rancho Cucamonga. Our experience here at this auto shop was awesome! We were already frustrated and exhausted because the drive from Flagstaff to Rancho Cucamonga was 400+ miles. Jermie was so helpful and nice to us. So the problem was that the cap on our transmission fluid tube was the wrong cap and so fluid started to leak out causing the smoke. We bought the right cap from Chrysler and installed it. THANK YOU SO MUCH TO JERMIE AND HIS TEAM AT QUALITY AUTO. We really appreciated your service.

This place has horrible service, took our car here and they over charged us and then the belts broke the very next day. When I returned they took forever to fix the issue and stated they would give me a free oil change, took the oil out of my car and then told me they did not want to give me a free oil change for the inconvenience. While I was there, there were several other unhappy customers.

Wow. just got back not too long ago from this place. I feel so irritaed by their dishonesty and level of service I needed to write a review!
First off, I called ahead and spoke to George. He kindly gave price on synthetic oil change and I asked if that included a tire rotation. Assuming he knew I was pricing around nearby competitors (and there’s a lot!) and wanting my business he said yes. So, based on their good reviews I decided to get my services here.
I waited about an hour and when my car was ready I doubled checked and asked the worker if they rotated my tires. He assured me they did. Having a weird feeling I asked if he can go back and ask the men if they did, and he said he did ask earlier and they confirmed it was rotated. Ha!
Well, what else can I do but believe him? So I paid and walked to my car, and right off the bat– I noticed my tires NOT rotated. How do i know this? Well, the front right tire was newer compared to the others and it was still in the same spot!
So I asked the worker to come out and see my tires. He then says «oh…looks like you need new tires. I recommend you get new tires.» Are you kidding me? Why didnt you say this inside? He made no mention of this and assured me tires were rotated! All he did after was apologize for my wait time and that was that. I honestly can not believe what happened. I mean what kind of business does this???
If you want honest, good mechanics working on your car go elsewhere. I can’t believe this place has so many star reviews. I for sure will not be returning! This business has NO INTEGRITY, pity.

Did a great job on my car

We took our car in for a SMOG test. They did what they said they would do and in a timely manner. I was in and out in under 30 minutes and there was no surprise in their pricing. Isn’t that what you want for a SMOG test?

Came in an hour before closing for a smog check the guy blew me off saying they didn’t have enough time after he just got done telling someone they only take 20 min. A lying mechanic is a bad mechanic.

I have a new VW so usually any problems I refer it to the dealership. I had a problem with low tire pressure and had a sent it to goodyear tires. They were unable to find any problems so they had mentioned something about my ABS and recommended I take it to the dealer. I took their advice. I had incidentally mentioned this to George, the owner of Quality Auto who also happens to be a master mechanic, he thought it could be a tire sensor. Within a half hour, the dealer called and informed me that a tire sensor could be going bad. I know this is the shop I want to send my vehicle repairs to because it takes skill, knowledge and experience to diagnose from a simple explanation when other shops were not able to.

This place has great repair service. I’ve been coming here since they opened. Anytime I’m having car trouble, I bring it over here (and I’m from Riverside).
They are always willing to fix the issue on the car, and for a great price. Their staff are very friendly as well. Would definitely recommend. as I already have numerous times!

Went for a smog check today, easy in and out. Took me no problem as a walk in. If the DMV could just be this easy!

Came here for an exhaust install, also paid almost top dollar with a promise of quality and peace of mind. Exhaust was installed terribly wrong, and upon my arrival asking about warranty on there work, I was greeted by a manager who simply was trying to get me out. Don’t stand behind their work, and have no customer service skills at all. Nothing but headaches, don’t wase your time here

Very quick and friendly service! I found it on Unilocal and it turned out to be local. The guy at the front desk also gave me some helpful information on my car Which was very appreciated! It would be nice if they had some nice outdoor seating though…

Save you guys from this place, this is rip of :(, charge me almost $ 400 for brakes and needed to come 3times to fix, horrible noise after they «fix» they came with excuses and took 2hours each time I came to get them to check noise on brakes :(.

I went in for a smog check and will definitely be coming back for auto repair. Fast courteous service, and the guy at the front desk was very helpful and knowledgeable.

This was my 1^st time here to get my truck smog checked & it was painless! I got there 20 min from closing & they were super friendly. I was in and out in 15 min.

I’ve come here to get a few oil changes and a smog check. Prices are always pretty good, the people are always super friendly, and best of all, their service is fast and I’ve never had a problem. They’ve gained my trust and I’ll for sure bring my car here for future services and repairs.

Oh man, the service here was amazing! Super cool guys working at this place and they’re quite helpful.
I came in for a simple smog check to get my car registered and they sent my passing test to the DMV. There were a couple of other cars being serviced while I was there, but I was in and out in 10 minutes. What’s even better is that they have $ 10 off coupon if you check in! Suh-​weet! I’ll be sure to be back next year!