Lowe’s Home Improvement

Rancho Cucamonga, Estados Unidos

3.1

Aberto agora

20 avaliações

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Telefone
+1 909-476-9697
Site:
www.Lowes.com
Endereço:
11399 Foothill Blvd, Rancho Cucamonga, CA, 91730
Paradas e estações próximas de transporte público:
1.5 kmRancho Cucamonga
2.2 kmOmni
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Informações sobre o negócio

Aceita cartões de crédito
Sim
Estacionamento
Propriedade Privada
Estacionamento para bicicletas
Sim

Hoje

Hoje 6:00 – 21:00
Aberto agora
Horário local (Rancho Cucamonga) 09:21 quarta-feira, 4 de junho de 2025

Horário de funcionamento

segunda-feira 6:00 – 21:00
terça-feira 6:00 – 21:00
quarta-feira 6:00 – 21:00
quinta-feira 6:00 – 21:00
sexta-feira 6:00 – 21:00
sábado 6:00 – 21:00
domingo 7:00 – 20:00

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20 avaliações para Lowe’s Home Improvement

Não exige registro
Classificação do local: 5
Rancho Cucamonga, CA
I like this location. Large garden center. Staff is helpful. No problems here. Islands is in the same certer and Farmer Boys.
Classificação do local: 2
Claremont, CA
Nothing special. Nobody ever asked me if I needed help finding anything and I used the Self-​Checkout. I guess that is all I expected, so I was neither impressed or aggravated with my visit.
Classificação do local: 5
Rancho Cucamonga, CA
Very long story short… Gary and his customer service team exceeded my expectations. After encountering my 5th refrigerator/​freezer repair in 14 months, they provided me with a solution that got me back into cold food and ice within 30 hours (in reality the solution was delivered in less than 24 hours). Not only did he efficiently resolve my issues but we found some common ground and had a nice discussion about many things.
I’m so impressed with this store that I went back today and bought a Kobalt Sliding Compound Miter Saw and Heavy Duty Mobile stand for it. I was considering a Ryobi from the other big home improvement store (the one that is orange) but this Lowe’s has totally earned my business.
Huge thanks Gary and Team!
Classificação do local: 5
Costa Mesa, CA
I’ll make it quick. Lowe’s made a lot of mistakes. Delivery men are so good. I bought major appliances there and when everything finally was delivered it looked and was installed to perfection. The problem was the grill was kind of beat up. Anyway I talked to the manager Gary and I had a little attitude BC I wanted the grill for labor day. Gary had the delivery men bring me a new one, in a car. Put it together take the old one away great. On top of that he sent me a refund for the grill. Great way to run a business. I will b sure to reference them.
Classificação do local: 1
Riverside, CA
Thee worst Lowe’s I have ever been to. Customer service was 2 thumbs down. I went to purchase a rug & get my son a house key made. We wandered around the rug area searching for an employee. Nothing. When we walked up to the key cutting counter the guy didnt acknowledge us, he just walked away. He walked down to the end of the aisle & proceeded to joke & laugh with another Lowes employee. I waved my hand and even tried to walk more in the open so someone would approach me & ask if I needed help. Nope. After 7 minutes I left my cart with my rugs in it & vowed to NEVER cone back to this LOWEs.
Classificação do local: 1
Rancho Cucamonga, CA
Sooooooo, gave Lowe’s the opportunity to get a new dishwasher out to us. They said it would be Monday before they could even tell us when a new one would arrive in their store. REALLY? We already waited 3 weeks for this when they said it would be two. Called Best Buy, they can get it by Wednesday. AND, it’s cheaper, because they are doing a free installation deal right now. So, we went to Lowe’s to demand a refund. They won’t give it to us until they get the dishwasher uninstalled and back in their store. So, we decided to go tell people in the appliance department about our experience. Stood there for about 20 minutes. NOT one person came into the department. Gave up. Went to Best Buy. The transaction that took almost an hour to complete at Lowe’s 3 weeks ago, took 10 minutes at Best Buy. Moral of the story: Don’t buy appliances at Lowe’s. I wonder if I’ll get my old dishwasher back when they come for the broken one.
Classificação do local: 5
Fontana, CA
We were installing a dishwasher I needed the part called an air gap. We went to Home Depot on Sierra very close to my home. The help was horrible the said they ran out. We then drove to Rialto, the workers new nothing and did not care. We then went to Lowes and Dustin new exactly where is was and what it was for. He saved the day I am so disappointed in Home Depot, I have always used Home Depot but now I will use Lowes, though they are further away they were much more knowledgeable about the products, and as a consumer that is very important.
The employees at Home Depot were very disappointing they need to get on the ball .
Thank you Dustin
Classificação do local: 5
Rancho Cucamonga, CA
Bought a Bosch dishwasher and a LG dryer this weekend. The dryer was delivered the next day and the dishwasher today. 18 months no interest. Omar helped me and was great. Both deliveries were on time and both did an excellent job. No 2 – 4 hour window to wait and wonder. Excellent service all around!
Classificação do local: 2
Los Angeles, CA
Frustrating experience in garage storage. Items on shelves marked with the wrong prices, displays marked with the wrong prices. Brought it up to the associate in the section and she shrugged her shoulders and said that is the display companies fault, not theirs. Way to stand behind your name. Took my money across to Home Depot, spent a little more but it was surprisingly a more comforting shopping experience.
Classificação do local: 4
Cedar Glen, CA
Did my first internet order with intention of picking up at the Rancho Cucamonga store. Fantastic. Went in the next day and was directed to customer service. All was ready, paperwork was done. All they asked was for ID Wonderful saving of time.
Every one is always helpful and pleasant but this was so much easier than searching things out. Appreciates very well run business.
Classificação do local: 2
San Gabriel, CA
I called today looking for a 5⁄8 drywall patch and they said that they had it, I drove all the way down only to be told that they don’t carry that size so we asked if we can have half of a full sheet and they said yes but we would still have to pay full price… needless to say we walked out angry and with out our material, I’m only giving two stars because the cash register lady was really helpful fuck this place!
Classificação do local: 5
Rancho Cucamonga, CA
The best customer service I’ve ever experienced in any retail store! They went above and beyond for us and we really appreciated it
Classificação do local: 1
Rancho Cucamonga, CA
By far worst Appliance Management and Customer Service!!!
Negative Stars for Lowes. Will not be a returning Customer.
Classificação do local: 5
Rancho Cucamonga, CA
Lowes is nicer than Home depot, but they are very similar. Staff is nice, plants always stay alive, their appliance section is awesome. We like Lowes!
Classificação do local: 3
Fontana, CA
Found textured paint for the new place sandy taupe looks really good and it has a sandy feel or look to it interesting. Needed something different but not crazy Lowes has a lot to choose from as fair as paint selections I mean a lot. I really dig this location its never packed or may its just the fact that they have more then three check stands open unlike some other places.
Classificação do local: 1
Rancho Cucamonga, CA
Have to share the lolz.
Ordered a dishwasher from
along with van delivery. Got a call from my ‘home’ store that they don’t have one and have to cancel my order. I asked why they couldn’t get one from another store delivered to me; they said I have to re-​order the product through the other store. In the process of that right now, but seriously, are they actually not capable of transferring stock and delivering it? Really? This is pathetic.
Classificação do local: 1
San Bernardino, CA
I have previously been a faithful and fairly happy customer to this specific lowes on Sierra Lakes. That was then, let me tell you about now! The front end service is the worst, and it starts with their leaders!
I went in last weekend to buy a few quick items and wanted to put the purchase on my lowes card. I didn’t have my card with me but have had the cashier look up my account many times previously and verify with my driver license. My cashier was having problems and requested assistance from the head cashier. Head cashier told me that because she couldn’t find the account by my phone number it doesn’t exist. WHAT? It existed last week when was looked up.
Arguing and holding up the line was not an option for me, so I put up my hands, told her she won, and bought the items I need at Home Depot a block away.
Congratulations lowes! You have lost me as a customer! Your cashier leader is quite an example to your team, bad example!
Classificação do local: 3
Claremont, CA
Unilocal’s 365 Review Challenge 2014 #124 — #365
Some of the associates here can use some training in customer service. Every time I go to the garden, tools, bath, tool, and hardware departments, service has been pretty decent. I have always been asked if I needed any assistant on their products or service. The paint department on the other hand is a total miss!
There was a few instances where I needed help on getting a certain paint and there was no associates to be found. I find it very irritating to wait to get simple service especially if you’re on a time crunch. If this keeps on being consistent, then I’ll head on over to Home Depot and take my business there.
Classificação do local: 1
Valley Village, Los Angeles, CA
I’m a contractor and I go with my client purchase a material and fixtures for the bathroom that i going to do for them. First of all I have to say that the salesperson from Lowe’s is very helpful and help us find the stuff that we need. But in a minute that I leave my client with the lowes sales person together he try to convince them that lowes can do better job remodeling and in a low price. It’s a shame I took my client to you guys purchasing stuff about 5000 $ and you trying steal my client it’s a shame !..
Next time I going to take my client to a different place for sure!..
Not only that when I came to pick up the material and fixtures they try to make me sign that they pick up all material before I can check if everything in the cart.
I checked and they missing one faucet and they trying to make me sign on something that i didn’t get!.. another shame!..
Shame on you lowes bad customer service bad service bad representatives. the one star it’s too much for you.
Classificação do local: 4
Rancho Cucamonga, CA
I’ve been to this Lowe’s many times over the years for various home improvement projects and the service has always been pretty good. When I’ve had to return or exchange items, it’s been a hassle-​free experience.
I particularly like their Garden Department, which is where I shop for any of my gardening needs. For the most part, plants are taken care of and items are neatly arranged. Employees are usually knowledgeable and helpful.
The other departments are fine, too. Lowe’s offers basically the same items, with some exceptions, as Home Depot, but they usually get my business due to their better customer service.