Jia Y Lee, DDS

Dr Lee was good, I had been going to him since his old office so it’s been over 5 years.
Recently I had a composite fill on my front tooth that he previously did work on chip. I went to him and he referred me to Ortho.
I went to the Ortho, and decided to go with the Ortho treatment, but due to the orthodontist schedule and my work schedule I wasn’t going to start treatment for a few months. Mean while I have a FRONT tooth chipped.
So I called Dr. Lees office and spoke to Brandi. Brandi might be new, she never sounds like she knows what she’s talking about.
Brandi went on to state that Dr Lee said he wouldn’t see me until after my Ortho treatment. Huh? Wouldn’t see me? Is that a joke?
I explained to her that I had already gone to the the Ortho and explained my situation and delayed Ortho treatment. She said «well I’m just telling you what the Dr said» I explained that I’ve been to the Ortho and we have agreed on treatment but mean while I can’t walk around with a chipped front tooth. She placed me on hold to speak with the Dr again. Then came back to state «the Dr spoke with the Ortho and states he can’t work on you because it will interfere with the Ortho treatment» Huh? Brandi literally told me on the same call that I needed to go to Ortho first and and all of a sudden the Dr’s have spoken to each other? Umm ok, well someone can’t keep their story straight.
Needless to say I got no where with Brandi or Dr Lees office.
I did call the Ortho office (Who was awesome by the way) and they confirmed they had not spoken to Dr Lees office, and did not advise them against treating me…
Additionally this would have been a cash not insurance transaction, so I’m not sure why they would not take me… Needless to say, I will never go to Dr Lees office again. Staff is incompetent and rude, and according to his staff Dr Lee is a liar.
On a side note hadn’t been to him in like two years prior to this, because after referring my mom there he pulled one of her teeth, and it was the WRONG tooth!!!

Dr. Lee is good. The office person is awful! They shout and yell to customers.

Dr. Lee is wonderful I love his work he provides services for my whole family his assistants are always very nice. The new office manager is not so great she is far from compassionate and not a peoples person She needs to GO!!! I’m hesitant to refer my coworkers because I know they would have to deal with her

The overall experience was great. One things that I didn’t like was that I couldn’t have the exam and cleaning on a first visit. The customer service was great and the atmosphere was very welcoming and clean. Dr. Lee and the dental hygienist (Page) were awesome as they extremely knowledgeable, friendly, and genuine individuals.

I have been to different dentist offices. And I have never found one I actually liked until now. This is my first week seeing them and I can not tell you how comfortable and great everyone is here. I had gotten a root canal from another office and ever since then I have been terrified to go back and see another dentist. Then I found Dr. Lee! Wonderful great staff! And you don’t have those 2 hour waits which is even better!

During my first appointment, the front office staff was very nice plus they handled everything in a friendly and professional matter. The transition between the front office staff to the back office staff was also like I expected turn out to be very smooth & pleasant. The best part about my experience was probably being treated by Dr. Lee. During one of my visits, Dr. Lee had to pull one of my teeth out and believe me during all of my experiences from previous dental offices, they were not very gentle. Unlike Dr. Lee, he is not only gentle, but also very professional and knowledgeable. He took the time to explain what he was going to perform that day and make sure that I have no questions before the procedures. During all of my previous experiences with different Dentists, I had always afraid of getting shots especially in my mouth but when Dr. Lee gave the shot it was not like previous experiences, it did not hurt at all. From that moment on, I had full confidence in Dr. Lee’s knowledge and his superb skill. All I have to say is that this is why I gave the office an excellent rating. By the way, this is by far one of the nicest, cleanest, and most high tech dental office I have been to. I would definitely recommend all my friends and family to go to Dr. Jia Y Lee

Best Dentist and Ortho ever! I’ve had 5K in dental work done at this office and my crowns fit PERFECT!!! I’ve had crowns that did not fit perfect and it allows small pieces of food between the gum and tooth, which is extremely painful. Dr. Lee took a monumental amount of time perfecting the fit so they fit precision style now! In addition, I was able to make payments (very reasonable) for my son’s braces. Dr. Lee also went the extra mile to make sure the braces were fitted perfectly for my boy. This office is the best place for dental work. Dr. Lee is a gentle and caring Dentist. He is also honest with quotes and any work that is necessary.

I have been going to see Dr. Lee for almost 10 years now. He and his staff have always been professional. I regularly get my teeth cleaned here twice a year and the staff send me a reminder to my phone. The times that I have gone I have waited an average of 10 – 15 minutes before the staff get me from the waiting room. The office is located in a relatively new complex and the equipment is all pretty new. Each person needs to find a dentist that fits their personality and needs. Dr. Lee has been the right fit for me.