Hailo Flooring

Outstanding customer service, follow thru and on time installation of laminate and flooring for 3000 sq ft home I’m putting on the market. Very competitive pricing, best in area that I found. From Ryan’s sales presentation, to Kyle’s precise scheduling to the always on time professional installation teams, A+++. You don’t spend this kind of money often, but you can be assured that you are in the best of hands with this company.

I had a really bad experience with a flooring company in Rancho on Archibald Ave. and decided to look for another flooring company. Saw the reviews on Unilocal and decided to give Hailo a call for estimate. Ryan came to my property for a bid, and as he promised, I received the estimate within the time frame he specified. The installation was professionally done, they had different team that installed tile and carpet. From the quote to scheduling the service to installation and finally payment. Everything is so organized and easy.
After having Hailo did the carpet and tile on my residential, I decided to give them another try for my commercial property. A different sales rep, James handled commercial. And again, everything went great. Thanks Hailo for delivering such a great job.
I will definitely recommend anyone who is needing their floor done to use Hailo. They also travel to my commercial in El monte, which i thought may be too far, but they did.

Are you very particular about who you have walk into your home? Are you very meticulous? Do you respect honesty and quality? Do you appreciate a good value for your hard earned money?
If you answered yes, then you need to call Hailo Flooring for your flooring needs.
I had just purchased a new home and the prices I was quoted at the design center for the builder, were outrageous. So, I elected to contract our flooring with someone outside of the sale.
I had two major flooring contractors come in, along with Hailo and they were dead even with the discount guys, but they included larger molding, which I failed to ask for from the others.
Kyle and Ryan were extremely patient with my wife and explained every aspect of the installation. Gave us a time frame and left the decision up to us. We elected to go with Hailo, as we just really appreciated doing business with a local company and we loved their attention to detail.
The work was completed a half day early, as we were under the gun to vacate our home that was sold.
Everyone that has come into the house loves our flooring.
The entire team at Hailo Flooring are outstanding!

Hailo Flooring’s work is very good. Unfortunately, we got a bad batch of wood flooring and Kevin blames the product and the manufacturer blames the installation… I tend to think it’s a product problem, but can’t get a resolution after several months. Don’t install California Classics material if there are other options. They are non-​responsive and their people skills suck! Example, I was on the phone from 4:10 — 5:00pm today. At 5:02pm, the recording said we are closed, please call tomorrow. Pisses me off!!!

I waited to write a review until I could really see how my flooring install held up. And have to say I’m very pleased with the results. This was my first flooring remodel ever, so I don’t have anything to compare to but I did call about 5 – 6 different flooring companies before finally landing on Hailo Flooring. They had good Unilocal reviews and Angie’s list reviews which were really important to me.
I first called and left a message for an estimate and got a call from Ryan. We scheduled an estimate even though my actual house wasn’t built yet. He took measurements of the model home and I told him where adjustments would need to be made. The first estimate was almost $ 2k cheaper than the other companies in the area. Poor Ryan had to re-​do the estimate at least 4 – 5 times because I kept changing the scope of the project. But he was great at emailing me and explaining any additional costs.
It was really challenging to find the flooring that I wanted and Ryan was great at ordering samples even if they didn’t carry it in their store. I ended up selected a Venezia engineered hardwood that was grey-​ish, a tint of blue and white washed.
In terms of installation, I booked them right before Christmas (I know, bad choice) but it was my only option. The guys finished in 3 days! I was able to move in Christmas day which was amazing. They finished a backsplash job and re-​did my floors (about 900‑1000 sq ft) in a jiffy. They did have to demo the ceramic tile that was in place, and remove the carpet. Not to mention they had to make sure the floor was even. They do say in the estimate the cost to even the floor can’t be given ahead of time because they don’t know what it’ll be like until they rip out the existing flooring.
There were some touch-​ups required after the job, but they fixed them immediately the following week, without even me being home. It was really great service. During the install, Kyle ended up taking over the project, and he updated me on the progress and any issues that came up. He knew I was on a tight budget, so he worked with me when the cost to level the floor was higher than expected. I appreciate when communication is a high priority between the customer and vendor.
It was really stressful trying to find the right flooring in the right price for my budget but was really happy with it overall. Flooring is a huge investment so I didn’t want to take it lightly but took almost 2 months to finally select a choice and put down a deposit. They didn’t try and sell me a cheaper product (like laminate or carpet) to match my budget, but they were free with my choice and worked with me on the scope of the project.
If I end up changing my upstairs carpet to wood flooring, I will be calling Hailo back.

First time using these guys and I highly recommend. As a contractor, I appreciate honesty and fair business practices.
Ryan was helping me with my order and gave my a fair quote (15% below a quote I received from another vendor) within minutes of the request. Ryan even offered to come in on his day off to make sure the order was completed and shipped in time for my «last minute» schedule.
A+ Thank you

So enjoyed working with the entire Hailo crew! We had the entire house done using laminate, tile and carpet. Our project started on Monday and was done by Saturday. The workmanship is beautiful and my husband and I are thrilled with the final outcome. The crew themselves were very friendly, made sure the house was cleaned up, trash was taken and furniture back in place. Ryan, Kyle, Scott, Justin, Gab, Peter, Oscar and everyone else you guys are great people! Thank you

Excellent customer service and great value for the product. Will come back to them for all my future flooring needs.

I had new carpet installed yesterday and I am extremely pleased at how it came out. Ryan was great to work with. The crew did an awesome job and I cannot believe what s great job they did. They worked so hard to get the job knocked out in 1 day. I would highly recommend Hailo Flooring.

I needed a last minute carpet install 2 days before a move in, Hailo was able take care of my install on the same day I called them. Kevin and crew are friendly and professional. They even threw in some free end caps where the carpet meets the laminate floors. And they did an excellent job everything looks great.
I would definitely call Hailo again for flooring needs.

We found HAILO Flooring on Unilocal and decided to see why all the great reviews. After speaking to Ryan we gave the our project. Their installers showed up on time, introduced themselves, and immediately started replacing our carpets. They worked very hard and completed the job earlier than expected. Don’t go anywhere else as you’ll love the entire experience.

do not waste your time with this company! I’ve went in to their show room and talked to Robert and I’ve even called twice for a quote and after 2 weeks, still no answer!!! Why would you do business with someone who can’t even provide a simple quote in the first place? I will take my business somewhere else.

Wow! It has been quite some time since I’ve met contractors that take such pride in what they do. I had ceramic tile removed and laminate installed. They weren’t kidding when they said tile demo was a loud and dusty project, buy they went all out trying to minimize the problems. They showed up on time, worked incredibly hard all day and finished a day earlier than expected. They kept me updated of their progress and what they would be doing the next day. I found the quote to be fair and reasonable and there weren’t any surprises on the final bill. I was very impressed with everyone involved and love the way my home looks.

All I can say is these guys are the best. Unilocal works again! Seriously they put up with my pickiness like champs and did it all for a very fair price. Half as much as the other place I went to. (The other place was really expensive). The workers were friendly. All I can say is «Yes, yes, yes.» These guys understand good business and how to take care of their clients.

Our floor looks great! Ben was our POC and he was very helpful and patient along the way. The installation crew was kind, courteous and professional and our floor looks fantastic.

Hailo Flooring did a phenomenal job from start to finish, from first impression at the showroom to the last finishing touch. These guys are real craftsman, absolute perfectionist and go the extra mile to help accommodate very request. If you want quality and a 5 star job from start to finish, you get what you pay for here. Definitely will use them again when I buy my soon to be next house and will enjoy paying Hailo every penny. Great job guys!
P. S. Tom and his team are the bomb! (I promised Tom I would mention him, and there you are). lol

I have used a number of contractors/​vendors in the past, this was the only one that stayed on time, still doing quality work and meeting my demands. Prices were fair in my opinion after doing some shopping around and for the timeliness and quality, its a bargain. Hail Flooring was the only positive to my horrendous condo purchase experience.
I worked with Ryan for the initial part then worked with Kyle for the job itself. Both were great with their response time and even though I could not be there to oversee anything, I felt very comfortable during the entire project.
And FYI, they did not ask for a Unilocal review. There’s other vendors with 5 star reviews that really doesn’t deserve it, this company does.

We had a scheduling problem, in that the tile portion of our project had to be moved up to accomodate a business schedule that was cast in stone (no pun intended)
Ryan really came through by getting their excellent tile guy on the job the first Monday prior to our having to leave town. He got in and out in a day and a half, having completed a first rate installation (Way to go, James!)
Josh and the rest of the guys rolled in Tuesday morning, and performed a first rate concrete leveling job by that afternoon (not a slam dunk giving that they had to handle a transition to a room addition and a raised floor in the living room.) Knocked out the hardwood floor on Wednesday and Thursday, and installed the baseboards (perfect miters) on Friday.
1100 sq feet of flooring installed in one week.
Short review: These guys are the best. Don’t bother with the discount outfits — you get what you pay for.

FIVE STAR PLUS!!!
Kevin and his crew are amazing. We had just purchased our house and wanted to replace all the flooring prior to moving in. They were able to completely demo all the existing flooring and install new hard wood, tile, carpet and base board through out the entire house. All 2,300 + square foot was installed in three days.
Kevin and his wife Tammy take pride in there work and it shows. There were instances where they didn’t like how a board or tile looked and had it removed and replaced with another. Clearly the Picasso’s of flooring.
The crew at Hailo went above and beyond there call of duty of this one. They worked seamlessly on what seemed to be a chaos to the untrained eye. They were even nice enough to help unload the last load from the moving truck. You don’t see that everyday. They had worked all day and still we’re nice enough to give us a hand.
Their show room is simply amazing. Extremely clean and inviting. Wall to wall with samples of every type of flooring that you can imagine. My wife and I were a bit decisive. Kevin and Tammy were so patient and understanding to our needs and wants. They really make you feel like you are part of the family.
Kevin is awesome when it comes to communication. He was nice enough to keep my wife and I updated throughout the day and what was going on ans what was going to be done the next. Even went the extra mile in texting us pictures of progress throughout the day.
I cannot say enough about Kevin, Tammy and The Hailo Flooring Crew. They really knocked this one out of the park. My family and I are beyond impressed with our floors. We strongly recommend them for all your flooring needs. You will not regret it.

I consider myself to be a budget queen, and initially when shopping for tile and carpet I looked for the lowest bid. However, when I met Kevin, whose prices were competitive with my other estimates, I looked no further. You will not find a more helpful, ethical, or kind individual. He goes out of his way to make sure you get what you need and want, and at a great price. Kevin wants the best for his clients and truly wants to see you happy with your purchase. You will probably wind up getting a better quality product than you were initially shopping for and with the same budget!
Often, expensive purchases for the home can be stressful. However, working with Hailo flooring was an absolute pleasure! From picking out product to installation (installers were so nice and professional), I was at peace with my decision to go with this company. I cannot recommend them more!

From Ryan To Kevin and their team very professional they were there with us every step of the way with any questions we had or advise they pointed us in the right direction from start to finish. We are super happy with the results and we get so many compliments it’s amazing they turned our home into a million dollars. We would recommend Hailo Flooring 100% to all our family and friends I don’t write many reviews but Hailo went above and beyond our expectations with both of our homes Thank you!

My hardwood floors are absolutely beautiful! I’m so happy that I chose Hailo for the job! Ryan helped me choose the perfect engineered hardwood and he was very easy to communicate with from start to finish. The crew was professional, polite, and a pleasure to have in my home. They went above and beyond to make sure the job was done right and they paid attention to every detail. Our staircase wasn’t built correctly by the builder, but luckily I had an expert on the job. Thomas was able to make some adjustments and install the flooring without completely rebuilding the staircase and it turned out absolutely beautifully. I couldn’t be more pleased. Thanks Tom! They even put felt pads on all of my furniture and cleaned the floors when the job was completed. I will definitely be recommending Hailo and will call them next time I have a flooring project. Thanks Team Hailo!

If you are looking for flooring, from a professional team, with great customer service, attention to detail and quality craftsmanship, stop here. No need to get more bids or quotes. The team at Hailo is the best. No high pressure sales and amazing flooring options. Very few businesses out there like this. We absolutely LOVE our floors and would not hesitate to recommend Hailo.

Kevin and his crew were amazing from start to finish. Kevin was willing to come after hours so that my husband could be home for the estimate. The crew was clean each day they were here (3 total), asked for input before installing, and had great communication during the entire process.
The men were all trustworthy and took pride in the work they completed. Definitely will use them again and have already referred them to family and friends.

Hailo came highly recommended from my commercial real estate agent. After reading their reviews and meeting with James and Kevin at my office they assessed my space and showed me samples on the spot. I went forward with Hailo and I couldn’t be happier. They installed vinyl plank flooring into my photography office along with very elegant base board. My office looks like a million bucks!

Thanks guys!

My wife and I just purchased a new home and wanted to replace the flooring prior to move in. Kevin and his team were amazing. Kevin was patient with us as we were a bit indecisive. Once we decided on a style and a price point, Kevin looked around to find us some options.
Once we selected everything, Kevin and his team went to work to quickly demo and tile our entire downstairs and bathrooms. He also did our fireplace tile and back-​splash. The finished product was amazing and we couldn’t be happier.
We looked at a few other contractors and tile companies, but none really seemed to care all that much. Kevin was engaged with both of us every step of the way even while he was out on vacation. I would definitely recommend them.

I’m sitting in my living room with a big smile on my face because Hailo Flooring just installed a beautiful new floor. These guys are amazing. From my first contact with Kyle, who showed us all the options, came out and measured, offered a complete quote, to the installation team, I could not be more happy. I believe the pricing was fair and reasonable for the amount of work they had to do. We told Kyle that the floor had to be indestructible, because of my large labrador dog. He suggested laminate.
Speaking of the installation team, I was fortunate to have «Shorty» and Jose Lopez do the work. They were great: hard working, very professional, extremely conscientious, and just all-​around nice guys. They removed the old carpet and linoleum, leveled the floor, and installed the gorgeous laminate over a period of two days. They worked very, very hard and did a stellar job! When they were finished, they cleaned up so well it was hard to tell that they were here. They even helped me relocate some furniture that was not part of the job. Wow! I could not be happier.
I will definitely be using Hailo Flooring again, as I want to keep this remodel project going. Thank you, guys, for providing me with a 10-​star experience!

How wonderful to do business with people of such high integrity, honesty and know that excellent customer service and quality workmanship is what makes a business successful. This is exactly what Hailo Flooring offers. When looking for someone to install my flooring I found Kevin on Unilocal and the many positive comments.
I had received a higher quote from Home Depot but Unilocal gave me the answer I needed. No need to look anywhere else!
Kevin and his crew just finished installing my kitchen, family room, living room, hallway and bedroom with the tile that looks like wood. The fellows who work for Kevin were so meticulous in their workmanship. Unlike many contractors, they cleaned up after each day so my home was safe and not dusty after their daily work. I could tell they not only took pride in their work but also took care that their tools were out of the way, neatly placed, cleaned up everything at the end of each work day. I appreciate that.
It was a pleasure working with Kevin in our correspondence. He always returned phone calls or emails promptly. Answered any questions. Communication was easy, to the point and friendly.
Exemplary customer service; high quality workmanship and a job very well done.
I love my new flooring. It is beautiful. I sincerely, without reservation, recommend Hailo Flooring to anyone looking to install flooring in their home.