West Coast Differentials

Differential repairs are expensive, but as differential repairs go, I think they are reasonable. Also they are very honest. My actual repair ended up costing about a hundred dollars less than the estimate. And most shops would have said nothing, and just charged me the full price. But Mike told me that the parts had cost less than expected, and took it off the bill. That impressed me a LOT! Also, he was very nice and helpful in all my dealings with them. I would definitely recommend them to anyone with differential problems. :)

I’m selling my truck and went to these guys to work out some issues. I needed fast service and asked them to make an exception for me on timeframe. Of course, I told them I understood if they couldn’t get to it sooner than later. Mike made the exception for me and gave exceptional service too. Instead of giving that knee-​jerk response so many people do of a deep sigh and a long pause to work it out in their head, Mike double checked, made it happen, and didn’t make me feel like I owed him one for doing me a favor. I tried to leave him some extra cash for being so generous and he said no way and that he was happy to help. I left the $ 20 for him anyway on my way out because good people with great attitudes should be rewarded for going above and beyond.

Fast, friendly, knowledgeable staff, accurate estimate and the work is holding up great. They protected the interior of the vehicle, good stuff all around. They had a slow day and I asked them to look at more items on the truck but they found everything in order and didn’t charge extra for it.