Residence Inn Sacramento Rancho Cordova

Without the kind intervention of the general manager, I think her name was Virginia, my review would have been lower. She was very concerned with the issue I experienced and she deducted ½ the cost of the room. That’s what I call making it better.
I had to stay in the area to deal with a sick family member and called this establishment late the previous night to make a reservation. I dislike cheapo hotels so read a lot of reviews before I settled on this one. Because I had looked at so many I took a screen shot of the Unilocal page on my phone before I called.
A guy took my name for the reservation and said I was all set.
When I came in the next night straight from the hospital the woman at the counter couldn’t locate the reservation and nicely suggested that perhaps I made it elsewhere and came to the wrong place, that it was easy to be confused because the were so many hotels there. And she was right about that — there seemed to be at least 8 in about 2 blocks in that street. She asked if I got a confirmation email and the first person hadn’t asked for email.
I would have appreciated more of an attitude of not assuming I was wrong but that a mistake had been made and that she was going to help fix it. So then I remembered the photo so showed it to her and asked if it was the right place and it was. Then I checked my phone log and showed her the number which she also confirmed was theirs. I described the voice of the guy and she went to look elsewhere and asked if I made it under another name. Turns out the guy messed up my hyphenated last name and so she didn’t see it alphabetically though she might have scanned the list initially for the other name. Once she found it all was fine but that took about 10 minutes and was somewhat unpleasant when I just wanted to check in and rest.
The room itself was massive with a full-​size frig, a stovetop, sink, cabinets and basic dishes. There was a 2-​seater dining table, big sectional type couch with footstool and lounging area, a long desk and chair. The king bed was fine, not the cloud-​like bed at Hyatt Place but not bad.
Breakfast had many options and with my healthier, vegetarian preferences I found some stuff to eat — English muffin, cottage cheese and fruit. There were also scrambled eggs, sausage, biscuits, gravy, make your own waffles, sugared cereals and sugared yogurt, oatmeal, muffins, etc.
Anyway, Virginia turned around what would have been a funky experience to a decent one. This is what good customer service should be.

We just had an outstanding stay at this Residence Inn. We were there for four nights. The room was very nice and clean, the breakfast hot and well stocked, and the staff could not have been nicer. We had a great time.

This is one of the best RI we have stayed in!
At check in the manager noticed that I was a Marriott Gold Member and instantly upgraded me to a 2 bedroom suite and gave me a Welcome package consisting of Bottle water and snacks. I really felt like a VIP.
Our room was very spacious and clean. Breakfast was perfect for us and the kids.
Thank you Residence Inn Rancho Cordova, we will be back:)

My boyfriend and I have seen some doozies on this west coast road trip of ours. Our last motel room, we slept in our sleeping bags on top of the disgusting bed. But ah, how our luck has changed. We popped into the Residence Inn around 7:30 without reservations, and the front desk staff was friendly and checked us right into a studio suite. He offered us complimentary snacks, bottled water, warm cookies, and even waived the $ 50 pet deposit for our canine travel companion. The room is clean, recently updated, cozy, and the amenities are great. We’re only here for a night, but we wish we could stay longer to take advantage of the cute, clean little kitchen, which is well stocked with clean dishes and cooking tools! So far it’s quiet and it’s in an area that feels quite safe. Highly, highly recommend this place to anyone looking for a place to crash for a night or much longer!

Traveled here on business and I could not be happier with the space, the value, service, and the amenities.
A beautiful, clean, spacious room (see my panoramas). Well appointed and actually far too much for my needs since I was unfortunately only staying for one night. The kitchen had all you needed for an extended stay, plates, utensils, full sized fridge, pots and pans, even kitchen towels.
Upon checking in the very friendly front desk treated me with free snacks, invited me to their complementary Monday night Taco bar dinner (which happened to have a great salad bar and fajitas to boot), and free bottle of water. Wow.
The room was nicely laid out with everything a business traveler needs; large desk, plug outlets everywhere, well lit, free basic wifi, with an option to pay for a higher level of service (better for video etc.). And even the flat screen TV swiveled 180+ degrees to face the living room or bedroom. Nice.
The bed was comfortable and the only drawback I would say was that the AC was really loud when it kicked in. Still the room was one of the best in recent memory, easily beating out the Hilton in Long Beach that I payed more for but got much less.
And to top it off, the included morning breakfast was hot, hearty and good quality. Excellent overall. I hope to return!

I had family in town and they stayed here. It’s in the clean, nice, corporate area of Rancho Cordova adjacent to Cordova Casino. The suite they had booked wasn’t huge but it was a good use of space, updated, and clean. The complimentary breakfast was okay. It took me a solid 15 mins to find someone to get me a clean mug, and the vegan options at these things are always unsatisfactory but I wasn’t expecting any different! Maybe one day, at some hotel in the future, I’ll be impressed and full.
My dad was raving because they apparently offer free dinner and wine/​beer on weekdays, but they only stayed the weekend. The full fridge/​kitchen is pretty great but I suppose this is all to be expected at a Residence Inn. I mean it’s a hotel so there’s not much more to say! Oh, it’s pet-​friendly and remains clean/​smells fine so that’s a yay!

This place is so amazing it spurred me to open a Unilocal account and write about it! From the moment we made our reservation we have felt so special. We’re on our way to Tahoe for my daughters sixth birthday and the staff has treated us like family. There were even balloons waiting for us when we walked in our room! They offered us a complimentary dinner buffet, which had a tasty salad bar and look forward to breakfast. The pool was a blast. The room is clean and spacious with upgraded appliances. We requested an extra blanket for our kids and one showed up within seconds! Thank you Erica for making our stay so special! In a world where hospitality can make or break your business this Residence Inn is going to thrive!
We’ll definitely be back.

The Queen of Reseda and I were traveling to Northern California to visit with relatives. Our usual hotel is the Hyatt Place across the street and over one property. We checked into the Hyatt only to find the hotel was under construction. Surprise!
The beds seemed a lot harder than I remember. After a torturous night on what seemed to be a stone slab with a bed sheet, I was miserable! The Coup de gras was the workman who started nailing shit on the floor below us at 7:30 a.m. I was pissed.
7:45 a.m. I’m on my laptop looking for another hotel. Across the street there’s a few. The Residence Inn Sacramento Rancho Cordova had the best reviews. The front desk lady was so nice! «Please come over now and check in». At 8:15 a.m. we check in!
The room was so much better than the Hyatt Place on any day. Really nice! They even offered us their morning breakfast buffet. We politely declined as we knew we were meeting my Uncle, his wife, and my 94 year old Grandmother at the Waffle Shop up the street. But that’s another review.
The bed was still pretty firm at the Residence Inn but not as bad as the Hyatt Place + no jackass hammering at 7:30 a.m. The folks at the Residence in were just awesome the whole time.
Jamie V and Queen of Reseda approved!

I love this place.
I stayed here for an entire week for an audit out in Rancho Cordova. The place is so great!
1) Free continental breakfast. This breakfast has a lot of stuff. Not only eggs, bacon and sausages, but also sometimes biscuits and gravy or an eggs florentine, or even breakfast burritos. what?
2) I got a one bedroom hotel room. For about $ 150 a night. I didnt have to pay for it, but still, pretty awesome.
3) There was an awesome pool and jacuzzi. All indoors — great for the cold winter nights.
The people working here are so nice and gracious.

Have spent a few months total time in this hotel over the past 12 months. The hotel was remodeled just over 12 months ago. The wireless internet was updated about 7 months ago. What I like most is the location. It is easy to get to, is in a nice location, with easy access to a number of shops a traveler would need. Such as a bank ATM, Starbucks, Subway, Wendy’s, Applebee’s, Walgreens, McDonalds, a high end pub right next to the hotel, and a gas station all within a mile of the hotel. All of these locations are accessible via side roads which makes for a short, quick, easy going ride. Feel like going for a walk? All the business empty out on the weekend which makes for a really nice time to enjoy the landscaping without the traffic and cars.
If you’re looking to venture further out just jump on route 50 west and head to Arden’s Way Mall (exit 9) or stop into Whole Foods off exit 11 for a bite to eat before heading back to the hotel at exit 17. Feel like going east instead? The designer outlets are not far away and one of the casinos is out near exit 30 someplace right off the exit. Thunder Valley casino is a bit of drive north but is worth it over the others. If your into that sort of thing.
So far as the Hotel specs the other reviews have it covered in great detail. It is not a high end Vegas hotel but if you’re in town for business it has all the creature comforts and space you would need to be comfortable. The staff and manager are very accommodating and will do what they can, within reason, to make your stay as pleasant as possible. Stayed at the Hampton across the street before changing locations for good.

Stayed at a few Marriott properties before. Never a Residence Inn though. Let me tell you this place is 100% worth the money!!! Thanks for keeping the standard in the industry top notch! Kitchenette is awesome, bedrooms are too. They EVEN offer grocery service, crazy!!! We will ALWAYS look for a Residence Inn in our future travels, thanks! :-)

We travel quite a bit and always stay at a Marriott. This is by far one of the nicest we’ve visited. The rooms will very nice. The staff was super friendly! There were not many people staying there the weekend we went so every morning we had the breakfast area to ourselves. I would most definitely stay here again.

great hotel with great customer service.
I booked their 1 bedroom suite for $ 135 per night. The room was very cozy with two flat screens (one in the living room and the other in the bedroom) — small kitchen and a comfortable bed. The hotel offers breakfast and dinner. I didn’t try the dinner but the breakfast is very good.
I had an issue with the AC unit being too loud in my room and they offered to give me another room and they even send their technician to fix it. The prb didn’t go away and I declined moving since I was going to check out the next day. They ended up giving me points on my Marriott card to compensate for it.
The hotel has has a pool and a gym. Overall great experience.

Stayed here Saturday.
The place looks exactly as shown in provided pictures.
*** Front Desk management was friendly/​professional, reminded me of Dwight from the TV show, «The Office.»
— Lobby/​Floors/​Hallway were clean.
I was told that we originally got a room on the 2^nd floor, but instead, my husband asked for a room on the ground floor, which I was worried, we would hear our neighbors, but actually, didn’t hear any of our neighbors.
OMG!
The moment when we all walked into our room, I didn’t want to leave. lol
The room consisted of having the following amenities:
— Full fridge/​freezer
— Mini stove
— Kitchen sink
— Dish washer
— Coffee maker
— Microwave
— Desk
— Sofa’s, which could convert to a bed.
— Flat screen TV, which you can rotate between the sofa’s and the King sized bed.
— Spacious bathroom (toilet/​shower/​tub) + bathroom sink.
— Indoor swimming pool + jacuzzi
— Basketball court outdoors
— Free continental breakfast: make your own waffles, cereal, yogurt, milk, granola, bagels, English muffins, muffins, hard boiled eggs, fresh fruits of pineapples/​blueberries, scrambled eggs, round sausages, biscuits + gravy, coffee, juice, which we were very considerate of others who stayed the night here as not to go overboard with piling our plates with food as if this one older guy (35+) did. I know, guys in general DO eat more than girls, but, he was basically eating for at least 3 people.
Basically, a Studio Apt.
Overall, definitely a place we would stay during our next trip.

Hello Unilocalers!
This place is simply amazing! I was so bowled over with the décor and amenities that I have not stopped raving about it ever since Thanksgiving 2012 when I stayed there!
I drove over to this place from San Jose and the manager gave us very deal for an entire week. Truly worth of every cent I spend here! The suite was 1Bed — 1 sofabed — fully equipped kitchen. This was my 1^st experience of a nice well set kitchen. I have seen places like Extended Stay — but no comparison here. They have complete set of dishes, silverware and everything essential for actual cooking — not mere basic! I love cooking — and do not like to spend much on greasy stuff. This was my savior.
The décor is beautiful, neatly done bedroom, separate living space and dining area as well. Tasteful interiors — clean and spacious bathroom and mirror areas. I love the way the closets are mirrored full length! The kitchen, again, I cant stop singing praises about it. They also had the courtesy grocery shopping.
The complimentary breakfast was good all the 7 days alternating between scrambled eggs, potato pancakes and all other options that included fruit juices, cereal, fresh selection of fruits, tea, coffee! Every evening there was some special –dinner social. Wednesdays was Italian — great food!
I love the way everytime when I entered, there was someone to greet me. We had all the amenities — gym, laundry, small convenient shoppe. It was literally home away from home!
I am soon to stay there again in summer this year!
I am sure it would as good as my previous visit! I wish I could give it 10 Stars!

Great great service. My cousins landed with their troop (4 kids, 2 kids and 1 plus my 2 kids) and checked into three rooms. It was total chaos and the hotel staff was kept busy with constant need for towels, shampoos and breakfast. The staff was extremely accommodating and everything was done with a smile. The whole place was super clean and very comfortable. Great place and great value!

Service: 5
The staff is top notch. They’ve helped me setup recurring billing for work, use gift cards as payment and even moved me to different rooms multiple times — including moving my stuff to another room when I was gone for the weekend when I had a faulty shower. The front desk is friendly, accommodating and makes sure I have extra pillows when I check in. They make the hotel feel like home when I return from work.
Food: 4.5
Free breakfast in the morning includes yogurt, milk boxes, fruit (that sometimes isn’t too fresh) and two warmers of different food each morning. This can include pancakes, biscuits and even breakfast burritos.
The free dinner from 6 – 7:30 is amazing — but not the healthiest option. As a business traveler on a per diem, I appreciate the option. The menu rotates but usually includes a BBQ (hamburger, hot dog and sometimes fried chicken sandwiches) and an Italian option one night. They always have a make your own salad bar (lettuce, olives, cubed tomatoes and broccoli) with one or two dressings. But every item — main course, side and vegetables — are soaked in butter or salt. So eating the hotel meal every day will not help you keep your weight in check.
The dinner does not include free alcohol/​happy hour.
The only enhancements would be (1) a breakfast bag to-​go like the Hampton Inn or Residence Inn at Cal Expo and (2) less butter/​salt on the dinner items.
Amenities: 4.5
The hotel has flat screen TVs in the rooms and just upgraded the gym and snack store. The appliances in the rooms are great — dishwasher, stove top with two burners, good stainless steel full fridge and even Tupperware in the King suites.
However, the TVs in the gym don’t always work (no cable, only a subset of channels from week to week) and I’ve had to manually reprogram then before working out.
Also — the hotel does not provide wired internet service like the website says. You can only get wireless internet.
Location: 4.5
Leaving the hotel is super easy — you can get on the highway or take back roads. Getting to the hotel can be a little trickier depending upon where you are coming from — you can’t take a left onto Gold Center Drive if you are travelling south on Zinfandel Drive.
Overall: 5
I highly recommend staying at this hotel. The only problem is the hotel often has a wait list since many Sutter consultants stay at this hotel for an extended period.

Why anyone gives this a crummy review is beyond me.
Okay, so it’s well established this isn’t the Ritz Carlton. The hotel is a little older looking, but they stated they’re going through a remodel in the next few months. But the room is decorated tastefully. Not trashy like Motel 6 or Vagabond.
We stayed the next night in an Extended Stay in a different area. This hotel was totally different. Climate control actually worked, beds and pillows were comfier, they allowed a rollaway bed at no additional charge, there were 4 electric stoves, a small dishwasher, a large refrigerator. They are also pet friendly and have a heated pool (that I used on a past visit). Oh, and Wifi is free, and the breakfast in the morning is actually pretty good.
Another benefit is that this hotel is safe, and the parking lot is well lit. I will definitely stay here in the future.

This place was alright. Needed a quick spot to crash after the Unilocal event at Cordova Casino. My buddy «didnt have room» at his place, so this did just fine. Simple, basic, nothing fancy. Didnt pretend to be anything else, so Im not knocking them for what they were. I liked this place and would stay at another location if I needed to. Looking for a simple place to catch some zzz’s, this should do ya.

I stayed out here for business. I believe all the rooms here are suites. I stayed in a one bedroom unit, complete with kitchen, dining area, living area, and a separate bedroom and bath. On the whole, it was nice. The furnishings were a little old, but that’s OK. The bed was comfortable and I was able to get some good shut eye before my meetings the next morning.
They have simple amenities. A small store for knick-​knacks you may have forgotten. A variety of snacks for those afternoon munchies — including chili and nachos with hot melted cheese. Breakfast includes the usual fair of eggs, sausage, pancakes, fruits and yogurts.
Overall, this place isn’t the Ritz, nor does it pretend to be. It’s a nice place for the busy, business traveler. The people there are friendly and helpful. Nice gym and pool areas. Apparently they have tennis courts as well, but I didn’t venture out to find them.