AAA Dodge Truck And Van

I bought a transmission form AAA in sept 2015, and paid 1500.00 which i had to save up for. I had the part installed at AAMCO on the 17^th of Feb, i had to again save the money to get the transmisson installed. AAMCO called me and told me the solenoid was bent. They told me it looks like the vehicle it came from was in a bad accident and should not have been sold this way. I had to pay for a new solenoid which put me way over my budget. I took the part back to AAA and spoke to a heavy set older looking gray haired white man. He started to listen to my complaint, but stopped to pick up the phone, this happened repeately. He even served someone who was standing behind me without so much as an excusement, this man was simply unprofessional and rude. I eventually was able to finish telling him about the defective part i was sold, he simply looked at the original receipt and stated the warranty is over 90 days old. First of all inspite of the fact that it was 90 days or 30 days, the part was defective, and company that has integrity not sell a part to a customer when it is damaged. Second this man offered no apology for the inconvenience, and the fact that due to AAA Dodge i had to come out of pocket for an additional 500.00 not to mention what it cost to have this transmission installed. I got so frustrated with his lag of sensitivity and blunt affect, i offered him a few choice words that were probably easier for him to relate to. For all those reading this, i can not tell you where to shop, but i will never go to this company again. If he had simply said, hey i am sorry you had to go through this perhaps we could offer you store credit, anything. I read one report here that this maybe a racist company, i can’t say weather it is or is not but i wonder.

AAA and Trevor are awesome and most importantly Trustworthy. I am a «Vet and a old guy» and Trevor handled himself with respect, common sense, and confidence so well that I chose to «trust» this young man. I did — now I can restore my project truck — «D00X» — a 1985 W350 Cummins prototype instead of countless hours of searching North America and expenses above and beyond reason, all less than a hour from my home.
Nicely Done and Great Respect Trevor
AAA and Trevor are a «Platinum Company»
Great Respects
Ray W

i just bought 5.7 hemi engine from trevor and crew all of them with great knowledge of my 04 dodge. the engine and trans has low miles and looks to be in very good condiction. after my purchase i ask if i could get 2 more small itmes they said no problem and did not charge me.
I highly recommend Trevor and his team
IM NOT PART OF THERE FAMILY and this was the first time i meet them
thank U george

Trevor and his team are certainly service oriented. I placed my order at 3pm as I made an initial purchase through eBay, but I called in to add an additional part to my order without any problems. They didn’t even add additional shipping charges for the additional part. The best part is that the parts arrived the very next day. Granted, I am in The East Bay and not too far away but I was still impressed. Trevor really helped me out. I will be back to the store for future parts needs.

Recently bought a 2003 Jeep Liberty from AAA Truck & Van. Trevor and his staff were super friendly! They drove me and the vehicle to a mechanic of my choice to have the vehicle inspected prior to my purchase and went out of their way to ensure that everything was right on the car prior to my taking it home. Thanks so much to Trevor and his team! I love my little Jeep!!!

Stay away from this place they are rip off when you buy something for a them doesn’t work and when you call about it they blame it on you they don’t stand by the 30 days warranty and the customer service is very rude and everybody that wrote good reviews on them are people that work there our family members

These guys are awesome! Super friendly staff! (good looking too! lol) The prices were way low! Trevor has an amazing amount of knowledge, and helped me even load up the parts in my Cummins.
Also have to note, Matt was incredibly helpful when my sister came in for car parts
customers for life right here!

Please be weary of this company people! I am a small business owner with multiple vehicles. I needed a part for a truck to get back online asap, and irresponsibly trusted this company to be competent and honest. I paid $ 200.00 MORE than standard price thinking they would give me the right part in good condition and the vehicle would be online for the next business day. What I thought was a reputable company sold me the wrong part. The employees there were helpful and attempted to find a correct part, or even modify links to satisfy my. Unable to do so they claimed my options were to send out to another shop for modification, or refund. After already tracking down the right part earlier at standard price, I eventually asked for the refund. I was told the authorized person was at lunch, so I asked for him to call me when he returned. This frequented name here, Trevor, failed to contact me, I called in and was put on hold until the line cut itself off. At this point I sent a friend to purchase the correct part, and headed back to AAA DODGE TRUCK AND VAN for my refund. I kindly asked Trevor and he synically said we don’t give refunds! I reiterated the situation, he smirked and said bring in your part we will repair it. I explained that wasn’t going to happen. The following I will leave vague, but I calmly and professionaly explained he needed to satisfy me then or I would be forced to protect my civil rights, he laughed it off with confidence. I am not a rich man, $ 600.00 for nothing and wasted time hurts! But I feel worse for the person making $ 10 an hour who cashes their paycheck for two weeks and gets burnt, and can’t stand up for themselves. The counter staff, and mechanics throughout were friendly and professional, however the Lead representative, Trevor, is using un-​professional, unethical, and I’m not sure if he is aware but ILLEGAL business practices. It takes a lot for me to reach out to the community like this but I am in shock and awe as to how this situation could ever happen in this great country of ours. Sorry for my fellow losse’s.

Two thumbs up! These guys are super friendly and fair priced. The guys in the front office were really accommodating. Good people.
We spent $ 120 for $ 600 worth of parts and they had everything I was looking for.

This is by far the worst business on Recycle Rd. I needed a part for my dodge charger and was assisted by a guy named Trevor. He was rude in giving me a quote as if I didn’t know what I needed and then was making racist remarks with a co-​worker. So unprofessional! They started talking about African Americans una negative manner and throwing miscellaneous things at each other across their desks! I left as I was not going to spend my $ on a place like that. He then proceeded to tell me I could go down the street to the ghetto store. I went down the street to ALL Chrysler and Dodge and they were not only cheaper but were clean and super nice. They sell dodge parts too and are a way better business. AAA DODGE you just lost my business and ill make sure to let others know what a racist shop you are and unprofessional. I’ll be contacting the owner to hopefully let him know what kind of people he has working for him. DONT GO TO THIS STORE! Beware of bigot’s and racist employees.

I’ve only visited once but I will return if necessary. They had the part I needed, (tail light cover,) they were haggleable, and they gave me decent knowledge rewarding the remaining lens on my van and advised I glue it down so I don’t lose that one as well.
Good/​friendly/​helpful service. I approve