Auto Works

good honest people with reasonable prices. By far one of the best shops in Ramona

Had brake problems and they fixed them within the day. Were fair and honest which unfortunately can be very tough to find in a mechanic. I will be back in 6 months for the break pads to be replace and then see about a 5 star review.

I can’t say enough good things about Mark and Auto Works. He is the only truly honest mechanic I’ve ever come across. The work he does is clean and quick, and I’m always pleasantly surprised when it comes to the final bill. I lived in Ramona for 22 years, but now I live in Oceanside. I still drive up to Ramona to have my work done there.
Mark is very good about explaining exactly what is wrong, and then explaining what he had to do to fix it. I am not «mechanically inclined» so I appreciate the explanations so I have a better idea of what’s going on in my car. If there are multiple fix options, he makes recommendations based on what he feels would be the best route for the customer.
On one occasion, my fiancées car wouldn’t start at 10:30 at night. After checking the basic fixes, we had it towed from Oceanside to Ramona and parked it in front of his shop. I left a note and asked him to just fix it as long as it was under $ 500. I asked him to call me if it was going to be more. I basically gave him the green light to do anything necessary up to $ 500. I get a call at 10:00 AM the next morning, and he says the car is all fixed. When we went to pick it up, he explained that the cable that comes off the battery had rusted and disconnected well below what I could see. I think he charged us less than $ 100! I feel like any other mechanic would have created other issues to charge us closer to the $ 500 limit I gave him. That’s the kind of trust I am talking about. At this point, I just give him the keys and tell him to call me when it’s done.
As far as I’m concerned, if you want excellent customer service, excellent work quality, and want to deal with a mechanic who you KNOW isn’t going to rip you off, this is the only place to go.