WakeMed North HealthPlex ER

This is a review for the brand new Women’s Hospital.
At the end of August, I delivered my first child here and it was everything I was hoping for with a high-​risk hospital birth. The facility itself is brand new, with spacious and clean rooms. The staff was great. They answered my questions and offered advice in a caring, loving manner. Also important to note: I was impressed with the quality and selection of food for patients. The ‘champagne’ and birthday cake surprise was adorable and such a nice touch.
They prefer for your newborn to be in room with you, as there is not a staffed non-​NICU nursery. This was great during the day, but at night it was a little difficult to maneuver the baby post-​c section when I was the only one awake. My apologies to the nurses I harassed when I couldn’t reach the bed dials. It also didn’t do much for my sleep, but again, the nurses were amazing and offered so much help.
My only complaint (if you can even call it that) was after 5 nights of being in a hospital bed I was ready to sleep in something more comfortable. The couch wasn’t overly comfortable either according to my husband, so be prepared.
I have no plans for having another child, but would not hesitate to come here again if I did.

This is a beautiful new facility that is open but still under construction with the building of a new hospital. Now they have an emergency department and physician offices. They have a comfortable waiting area and operate a pager system so that keeps things moving. They are somewhat understaffed and the construction will increase the wait time. This coupled with the number of people seeking emergency care who don’t really need it can make for a long wait time. Expect an hour for triage and two or three to see a doctor. Once you get to treatment, the staff is exceptional. I visited here for a kidney stone and threat net ws top notch. Special kudos to Stephen at check in, nurse Dina, Nurse Practitioner Meg, and Dr. Miha Lucas.