The Party Shop

Incredibly rude owner. In trying to buy new years eve stuff and was told no pics in the store. What the heck it’s not 1955 her goal should be to have 100 pictures a day in there. I have lived inside the belt line for 50 years… What a mean store

Rude owner, rude employees. While supporting local business is something I promote– I’d urge one to find needed party supplies online!
After several experiences today’s takes the cake. Tried on a Christmas hat and was trying to take picture and the owner came and barked «no pictures», when I tried to explain I was trying to match an outfit. She barked again and went for my head to take the hat! Will never step in this store again.

While the location is convenient and merchandise decent– the staff is not very nice. One would think that working in a party store would be somewhat joyful. Sadly, not. While I am a believer in supporting local businesses, I will now source everything from If It’s Paper.

Duuuude. So many questions from this shopping experience…
Q: Why is it so uncomfortable to shop here?
A: Apparently, I give off the vibe of a criminal and was eyed, but not helped, every step of the way here. When I walked in someone asked what I was looking for, I let her know I needed a costume, she said they don’t have them and then ended the conversation. Awkward.
Q: How does this place stay in business?
A: Rent must be cheap in Raleigh. I’ve seen better party supplies at an NYC bodega. This is like a 50% Off card store, without the cards.
Q: Is this old lady talking smack about me?
A: Yes. For some reason the owner (or employee?) would rather wander around and tell her employees ‘I don’t know what the hell he’s looking for’, rather than help.
As you can see, this wasn’t the best shopping experience. I wish them all the best, but really can’t understand how they expect to win over customers with all the ‘tude and what amounts to an unorganized store of chachkas. Shop local, just don’t shop here.

This place is a joke. If you’re not over the age of 60 then be prepared to be treated like crap. My wife and I tried to return a $ 7 item that we were told the week before that we could return if needed. The owner said WE were wrong and that WE must have misunderstood. My wife told the owner that we wouldn’t be shopping there any more and her response was «FINE.» Extremely poor customer service over $ 7.
On top of that, the store is overcrowded with old, crappy junk. One star is overrated.

Have been an excellent customer for The Party Shop for at least 20 years. But had a disturbing experience there lthis past Feb. while shopping with my sister-in-law.Had just recently lost my brother, my sister-in-law’s husband and Cora spoke very shortly and curtly to both of us. So, we purchased the things we had, and no more… which we had hoped to buy. And I said, that I would no longer give them my business. I have been a very good customer for other 20 years. But, they are the ones losing out, not me. And I’m sorry, for I had thought they we had a good business relationship. sorry… Winkie

Is there a way to give negative stars?
Honestly, this is a great place to go if you want to be treated rudely by a chippy, out of touch, jerk of an owner. (To be fair, the younger staff members were very nice and apologetic for her behavior.)
As a previous reviewer mentioned, this lady does not understand how smart phones are used in society.
I was using my phone to view myself wearing various things. She got up in my face saying no pictures. I tried to explain that I was not taking pictures, and that I was buying everything. No dice. She just kept laying into me. It got weird really fast.
It would have been embarrassing had there been any other customers other than my wife and small children, but now I see why it was empty.
I put my items down and we left. It probably cost them $ 200 in sales.
Worst shopping experience I have ever had. I beg you all, never go here– weed this business out of the economy. It really deserves to fail.

I’ve shopped here many times and tolerated the bad attitudes but today took the cake. I went in looking for Thanksgiving themed paper plates. Found some and was taking photos to send to my sister (lives in another town) for her to make selection. One of the «ladies» who works there (owns it? manages it?) came over and told me «no pictures.» I explained why I was doing it and she reiterated «no pictures.» Ok, I understand. Next I asked if I bought one set of plates and my sister didn’t like them, could I bring them back and exchange them for another set? She responded «no returns or exchanges on fall items.» I expressed surprise … and she reiterated «not on fall items.» Seriously? What kind of business practice is that? I can’t exchange one set of fall themed items for the exact same #, cost, and brand … just a different fall pattern? Ridiculous. They may have cute products but I just will not give my business to them any longer. FYI, other negative reviews about them posted on other review sites.

I throw parties for a living. Masquerades, Roaring 20s soirees, mustache bashes. Pretty much any theme that strikes me as fun — or fun-​ny. I cannot BELIEVE this is my first visit to this store. The next time I need a Grecian goblet, maribou birthday hat, color-​coordinated cutlery, Olympian medals… I’m coming here. Their props overfloweth. I can’t even recall what all I saw — but there’s definitely a great selection of hats and cheap costume accessories. Plus your basic party paper needs — lots of streamers, plates, cards. Tons of ribbon. And coordinated sections for: bachelorette, basketball, cowboy, kids, Valentine’s, etc. Only thing I didn’t care for was the lack of music (when you’re the only person in the store, everything you touch seems like a racket), and the sign out front that says «no photography.» No fun!

This is one of the neatest party supply stores I’ve ever been to. They hae items for any occassion and a good variety of inexpensive and more classy. From party hats and napkins to salt and pepper shakers to cards, to stickers to decorations.