The Falls

So I’ve 7 months in to my year lease and everything has been going well. The front desk staff has been responsive to my request and the neighbors have been nice or respectful of each others spaces. Location wise, your 5 – 10 minute drive to everything so I’m really happy about that too. My apartment was clean when I moved in and when I noticed an issue with the carpet they had it cleaned. Only downside is the silly billing company they use, it’s annoying to pay a $ 1 service charge since they don’t want to manage that part. Overall I’m happy for taking a chance out here coming from Wisconsin!

Good location is about the only thing this place has going for it. For starters, my truck was broken into and robbed one evening while I lived here. Management neglected to salt the roads before a major known winter storm rolled into town. This lack of action caused residents to be snowed in for the majority of two full days. You would think they would learn from their mistakes and salt the parking lots before the next storm. Nope. Two weeks later another storm hit and everyone was snowed in for another day. This is just one example of the many headaches I went through during my year living here. Also, if you decide to move here just know that they consider your security deposit theirs. Without going into an entirely different tangent, just know that my security deposit was taken unlawfully and when I followed the proper channels to dispute this I was denied and told to deal with it. As for the apartments themselves, the community is loud and the insulation is thin. The falls is run purely as a profit making venture for their parent company. If a corner can be cut, they cut it. Their goal is to get you to sign a lease. When you go on the tour and see the nice gas grills by the pool look and see how you turn it on. Spoiler alert, there is not any gas… Living here was the worst living experience of my life. Do yourself a favor and don’t put yourself through the agonizing experience that is living at the Falls.

When I first moved in I really liked the place. The staff is wonderful and very friendly. That was months ago and my opinion has changed. First of all, I feel as if I should have been informed that there were plans to completely renovate the place during the time of my lease. I have been here for a few months and they still haven’t finished redoing the outside of my apartment which means non stop noise and workers everywhere. Also they take up half the parking spots with dumpsters and materials so that there’s issues with parking. Another issue, they spray for bugs in your apartment monthly. That’s great, however the most recent time they came to spray I returned to find my apartment left unlocked! I had been gone for several hours so there is no telling how long it had been left that way. Lastly, the trash… we pay about $ 15 dollars a month for «trash fees» yet I’m still not sure what these fees are for because when I left empty boxes outside my apartment after moving in I received a letter saying I was breaking the lease by not disposing of these boxes? If you want me to dispose of my trash that is fine but they need to better clarify what this money is actually going to

Current resident soon to be moving out & glad. Moved here from many states away. The apartments looked nice online but are totally run down and old in person. Spiders. Spiders, spiders, spiders. I’ve never seen so many. The walkways and patios/​balconies are infested. Maintenance is quick but when you have to call them multiple times for the same issue, it gets annoying. Neighbors are loud. The stairs are wooden so they’re loud. Lots of families live in these apartments so if you want some place quiet where you can work from home or study, look somewhere else.
Pros — cheap.
Cons — everything else.
I wouldn’t recommend these apartments to anyone.

The best and maybe the only good aspect of this complex is the location. The place badly needs to be renovated. I mean I have popcorn ceilings in my apartment. The place needs to be dusted way too often. The fan in the bathroom acquires lint in them about every 3 weeks. There is no overhead lighting in the living room, so it’s pretty dark, even with the kitchen light on and the lamp on that I have. Everything was put in crooked; the mirror in the bathroom, the shower rod, spigots, faucet, the cabinets, the front door. I had to have them seal under the door because there was a space that bugs could wander in and probably raised my a/​c and heating bill as well. They put that in crooked as well, so there is still a space. I had problems with millipedes and they sprayed for cockroaches by mistake. Then I was seeing cockroaches all of a sudden! I have also had issues with spiders and centipedes as well.
I had them fix the closet door at least 3 times. I still have to tug at it really hard to open it. I can’t count how many things have had to be replaced here (hot water tank, refrigerator, air conditioner/​heat), all the important things that really inconvenience you when they aren’t working. At first they wouldn’t even come and I had to keep calling them. Then they fired one of the guys and they seemed to get better with coming for maintenance issues in a timely manor. The outside really needs to be power washed. When I asked them to come they said it was too hot for the old guy that did it to do it at that time of the year. It still has not gotten done since last summer. Maybe it is just the building I live in, but the parking here is horrible. On top of that, people park crooked, so the space next to them can’t be parked in. As I am typing I am listening to this guy above me continuously dropping his weights on the floor. There’s been times when they have bounced the ball on the floor as well. I had to call the police on them 3x because of their music past 3am on weeknights (the complex told me they couldn’t do anything because of security reasons). I will NEVER live in anything but a top floor apartment again after these people.
I also heard from one of the maintenance men that there have been shootings here. There actually is a review about someone who lived next door when someone was shot. The pool was closed 2 separate times because there was explicit sexual activity and then another time because someone broke glass in the pool. The workout room was literally 90 degrees (what the thermostat read) when I first moved in and there were no fans. I stopped going because of the unbearable heat and for safety reasons. This is not a classy place in terms of tenants or surroundings. There is usually litter. There seems to always be some outside my door. One time there was dog crap in the breezeway and It took forever to be cleaned up. This studio was $ 425 3 years ago and now it is going for $ 600! I am moving soon and I assure you there are much MUCH nicer places for $ 600 in this area! Do not get sucked into the photos that make it look like some Caribbean resort, talking about the pool specifically. I was forced to stay here because I was in school full time, so couldn’t work more than part time to afford a better place. The only people that talk to you here are the people who you DON’T want talking to you. A random guy knocked on my door that I had just seen in the parking lot. I was approached by creepers at the pool as well. Maybe people are so unfriendly and inconsiderate because they are as annoyed at living here as me.

Hello there Neighbor! — As I moved out of the apartments next door and into a house and now looking for my own little spot, I thought to myself «let’s give the Falls a shot.»
It may not be the prettiest sight on the outside but for me what matters is what’s on the inside. (awww) As I made my way to the leasing office the consulting agent was awesome and very helpful. Made me feel cosey. The apartments no matter what size floor plan are going to be fairly small. If you get a 3^rd floor you will get a higher ceiling which is nice. For the prices, who can complain. Amenities on site and I love the area it is located in. Right down from Glenwood and a littles way from Blue Ridge.