Talecris Plasma Resources

My friend Rayfield comes here once a week to grab some quick cash for just sitting around. I have a long history of trying to be a do-​gooder in terms of community service, volunteerism and donations. When I found out that I could actually get paid for it for once, I figured I’d run on down there and give it a shot.
Nope!
Walking in the door, I didn’t get any of the negative vibes some other reviewers experienced. No junkies or otherwise shady-​looking individuals hanging around. It was mostly empty at 10am on a Saturday — about 11 people, including couples, of varied ages and backgrounds. It truly could’ve been a waiting room for just about any service.
What sucked was the intake process for 1^st time donors. I had my SS card and driver’s license, but they wouldn’t take me in because one of them reads Spri Jr. while the other one says Spri II (as in, the second). As far as I’m concerned, they’re the same people, but NOOooooOOOo, not for Talecris. They told me that the names have to be completely exact and sent me packing.
Went home and rifled through my other very official government ID’s. NONE OF THEM ARE EXACTLY ALIKE. My birth certificate has my full middle name whilst my passport just abbreviates it with the letter «J.» I called Dusty at the facility to ask him if any of them would do and he told me no. To his credit, he said that he thinks it’s dumb too but has a job to do and I respect that.
Pretty mind-​blowing that I can’t donate plasma because of this silly rule, but hey… more for me. And more money for Rayfield.

The staff is nice but will not relay messages to donors hiding behind the patient privacy act when all I asked them to do was let a donor know I was there. I did not ask if the donor was there because I had dropped them at the door and knew they were inside .They then wonder why donors do not return maybe it is because they can not get a ride.

WORST donation center I have been to in a long time. They mess up the money amounts they’re supposed to give you, and when you call about it, they’ll give you an attitude and say it’s not THEIR fault. They misinform me on information, they’re slow (even when there’s no one in the building and they’re fully staffed), and most of the staff are not very friendly at all. They walk around with unamused faces, attitude, and are quick to snap at you for the littlest things.
GO TO ANOTHER CENTER, AND DO YOURSELF A FAVOR. THIS PLACE IS A JOKE. It wouldn’t be so bad if the staff were AT LEAST a little friendly, but they’re not.
PLEASE DON’T WASTE YOUR TIME ON THIS PLACE. IT SUCKS.

Great place, friendly staff, and comparatively fast service. New patient intake does take several hours, however personal experience has shown that is standard for all plasma centers.
If you are in a rush plasma donation probably isn’t for you. The extraction process takes at least 40 minutes.

Avoid this place unless you have absurd amounts of time to commit to the process. I’ve donated other places and this facility is by far the most inefficient and slow. Despite never arriving with any kind of major crowd in the lobby, it always takes at least 40 minutes to be processed. This is the norm, despite being fully staffed. You then are led to the donation floor, to see an almost ¹⁄₁ phlebotomist to patient ratio, despite the lack of patients in the building. There is simply no excuse for how slow and apathetic the staff is given how few clients they are dealing with. Also, men are not given saline but instead forced to chug a Powerade post-​donation to replace lost fluids. If that doesn’t tell you how cheap this place is, I don’t know what to tell you.