SecurCare Self Storage

When I first moved in, the older gentleman that was running the place was a decent enough guy in customer service.
A few months later, there was a younger gentleman running it while the corporate people found a replacement for the older guy. I was told OG didn’t run things well enough for Corporate.
YG sets me up with auto-​pay since that was an option OG never explained. I go a month and decide to get one size up. Two ladies this time. They are apparently the area managers. They set me up with new size and assure me that my auto-​pay will work with new size.
A month later, I go to put more stuff into my storage. I’m locked out of the gate! So I call the number since the place isn’t manned on Sundays; apparently I’m past due on payment and I was called at the beginning of the month!
My phone record disputes that. No calls from this place but two emails buried under ads for holiday storage tips from Corporate.
$ 4.95 phone fee to bring my account up to date? But no way to get access to my unit because they put a corporate lock on it?
Yeahhhhh no. Once I’m done with my projects, I’m not coming back nor will I recommend this company either.
Thanks, but no thanks. You lost this customer.

Very friendly staff… and major security… i trust my things there!