Rex Healthcare

I brought my son here after a visit to the urgent care down the street. The urgent care wanted us to get further testing and since Rex is close by my house, I chose here. Big Mistake!!! My wife and daughter met us here after we arrived. We had to wait about 10 minutes before triage. This is where things took a turn for the worse. My son came in for very severe and debilitating headaches. After explaining this to the nurse the doctor at WakeMed urgent care said a CT Scan would show what may be going on, she told us that normally they protocol orders like that, so we could get seen quicker, but she wasn’t going to do that this time since he was 10. She also proceeded to explain to us, in front of my son, that he may be having a stroke and may start to feel numb on one side and all or he may have an aneurysm in which case he could die. All this but she isn’t protocoling the CT Scan. She said we would be back in 15 – 20 minutes. 30 minutes later and we were told again 15 – 20 minutes, last patient was coming out. 5 patients went back before us and when asked again, 15 minutes tops. That’s when we left and went to WakeMed Childrens! Do yourself a favor… if you care about your loved one, do not go here for care. If i could give zero stars I would.

I ended up at Rex this evening, by ambulance. I was not impressed with my care. But I was especially upset by the way I was treated when I left. It was 10 pm and pitch dark in a strange city and the woman at the check out desk flat out refused to tell me where I was and how to get back to the highway so I could drive home. I was absolutely shocked at the way she treated me, insisting that I had not been checked out and that she was not allowed to give me any information. I had been checked out. I told her so three times. She had no reason to treat me like that except pure nastiness, let us not bring up racism. I do not recommend that place.

Food is very good and was able to get your food cooked to order. Takes a little getting used to how it worked but we were impressed with the types of food available

My DH had a procedure done. Check-​in went smoothly. There was a slight wait at Registration, but the staff was very professional and friendly. Once registered, we got an escort to where the procedure would be done. That was new for us, and much appreciated since we had never been at Rex before. My husband’s procedure went well, and they provided instructions on how/​where to pick him up. I understood the discharge nurse at the time, but when I got to my car I experienced a brain fart and completely forgot her directions. I flagged a maintenance worker on a golf cart to ask. He said to follow him in my car and escorted me to the pick up area. Awesomeness.

Super rude staff. Had to go pick up my brother in law and I was appalled by the way the nurse was treating him that I let her know it. He has multiple PhDs and is far from an idiot. He was just trying to explain to her all the radiation and chemicals that he comes in contact with because he was worried there might be an adverse reaction. She was just like a parrot repeating the same thing over and over to him. She just ignored what he was actually saying and didn’t even try to understand or at least LISTEN to the words he was saying.
Never again.

I was very impressed with the Rex facility when my mother was rushed here by ambulance. They truly cared and I felt was it was as good an experience as one can get given the circumstances.

I recently had the «pleasure» of a short term visit at the Rex Hospital, to the emergency services no less. I was perfectly healthy, but my friend was in high amount of pain.
It was an unusually calming experience, barring the usual anxious waiting and quite interesting people watching. I swear that between emergency waiting room and food court at the mall, you can fully understand and see humanity as a whole.
All the staffs here at Rex were very professional and courteous, although we can definitely do without the pointless waiting; the worse feeling than that consistent sharp pain in the abdomen is the feeling of being ignored or put to the corner, quite literally, since the room they put us in was in the corner all the way in the back.
Just before we depart for the night, or the morning since it was a full ten hours later at three A.M., we even had a humorous encounter with someone who was committed against will by the family. Not saying I did or did not enjoy this visit, but for life’s sake, lets hope this is the last visit.

If you have lived long enough you will need to go to a hospital for yourself or friend or a family member. I will need to let you understand my special connection with this hospital. Two family members worked here for more than 25 years, and my first paying job was here. This hospital is know as «Rex» or «Rex Hospital» around here. The legal name is Rex Healthcare which does include the cancer center and wellness center. For most things Rex will require an appointment except for the ER. God forbid you need to go to the hospital, but you COULD do much worst than this. I am happy with the doctors, staff, nurses with just about everything. The real problem is when you get the bill and need to fight with your insurance company. If you will be a patient, your doctor will tell you what to bring before your surgery. The parking is free. The food options (to be reviewed) has expanded over the years. A 24 hour seven days a week restaurant called the «Courtyard Café» on the 1^st floor is for patients, visitors & any one working here serving salad bar, a grill and gourmet food items that changes weekly. Located on the 2^nd floor is the «Korner Café» only open from Monday to Friday from 6:30am until 3pm. Patients can order food like hotel style room service from 6:30am until 6:45pm. Throughout the hospital are vending machines. Visitors will need to sign in and out and the hours for visitation is different for the birth center, cardiac care unit, critical care unit and the cardio thoracic recovery unit. I suggest checking Rex Hospitals’ website or call the hospital for specific times.
Location A
Environment B (Very clean)
Staff A
Food C
I will tell you as a patient all food taste bland. I was told that is mostly from the General Anesthesia.

Whoa, has it come to this? I’ve run out of restaurants to review and now it looks as if I’m left with doctors! So yeah as luck would have it, I ended up at Rex Healthcare last week for a minor medical procedure. Don’t need to bore you with the details but if you guessed «penile enlargement», guess again smartass!
The hospital itself looks pretty new, registration was a breeze at 7am, just hand over your credit cards, identify your next of kin and you’re good to go. After a short wait in the sitting room, I get introduced to my sassy OR nurse who preps me for surgery. Everyone’s bustling about in their scrubs with modern, medical machinery everywhere. I change out into an oh-​so-​modest johnny which barely keeps my backside covered, some rubberized socks and it’s on to some testing. A bit of blood withdrawn, connector for the IV drip, EKG and a chat with my anesthesiologist, tons o’ stuff! But everybody was professional and personable which is all you can ask.
Things get fuzzy at this point and time due to sedation but I remember getting wheeled into the OR, getting introduced to the nurses and BAM! Next thing you know I’m trying to shake my head clear in a recovery bed. The anesthesia has worn off and after a quick evacuation in a bottle, I’m ready to head on out. I get wheeled out to a car waiting with my friend and my fun is done at Rex Healthcare! About 5 hours from beginning to end.
And while I haven’t been to too many hospitals over the years, Rex seems to be really well-​run, modern and professional. You may or may not get to choose the hospital for your next medical procedure but rest easy if you end up at Rex. They’ll take good care of you even if you are getting your peenie bumped up…