Renaissance Funeral Home

Renaissance Funeral Home provided outstanding care to my family after my father’s death. They were accessible at all hours and on the weekend in our time of need and cared for my dad with great professionalism. Many thanks to Heather who helped us through this difficult time.

The place is great. I just recently attended a funeral here and the place was packed. The website was up to date about arrangements, and the staff did a great job with the service. They communicated well to everyone saying we will come to your car put your flashers on, please take flowers as the mother wanted us to enjoy them in her sons memory. By far one of the best experiences I’ve had and plenty of parking! Great job guys. Highly highly recommend them for your funeral arrangements.

I was referred to Renaissance Funeral Home by a family friend in the Raleigh area. My Father passed away suddenly and I had to fly in from California. I would highly highly highly recommend this business. Betty, who answered the phone when I called, set Renaissance apart from the other 3 funeral homes I had called. She made me feel comforted. The others made me feel like we were doing a business transaction over the phone.
Once we went in and met with Joseph, the owner, my initial comfort with their company was reaffirmed. He is sweet, and genuine, and takes his time. At no point did it feel like a business transaction. He actually didn’t even ask about payment until the very end of our meeting and at that time he told me that as long as I paid him prior to the service that that would be fine. He also got the death certificates for me and contacted social security. He was so helpful!
Ok, fast forward to the day of the service. We showed up early to make sure that our music and slide show played correctly. Of coarse, it did not. Joseph stepped in immediately and re-​made our CD’s of pictures into a video so it would play properly on their machine. After that, there was a mishap with the florist and he went above and beyond to try to get the florist to fix our order… they wouldn’t budge though. Joseph tried his hardest to make it right though.(I’ll take that issue up with the florist privately).
A lady names Peyton is Joseph’s apprentice. She is honestly just as amazing as he is! On the evening of the visitation, she came up to me more than once to ask if I needed any water, or anything, or even a hug. She is just so sweet. She even offered to get me medicine from her purse when I had a headache. It takes a special personality to be in this business and this is the perfect profession for her.
Besides for being overly gracious and empathetic to my family, Joseph and Peyton were extremely sweet to our guests. I watched them greet people at the front door of the funeral home and their demeanor was so welcoming… you could genuinely see that they were saddened for the loss of life that we were all experiencing.
Oh, and I don’t want to forget to mention that Joseph didn’t even charge me for a few of the items needed for the service. I didn’t ask for this. Maybe he does it for everyone. I don’t know. All I know is I would refer them to anyone that I cared about who needed to use a funeral home.