Rdu Airport Taxi Service

I made reservation 5 days in advanced and did not showed up, terrible service, they are not reliable at all.

Driver failed to call when he arrived, then left without telling his dispatch. When I called dispatch, they said cab was «cancelled without reason», they would send «next available car» and tried to get off the phone. I pressed for info on when this «next car» would arrive, their system could only tell her «shortly». Dispatcher said: «If it doesn’t arrive in 15 minutes, call us back.» Seriously? I’m not going to a nail appt, I’m going to the airport — timeliness is pretty critical. Canceled cab, called Über, which was able to to send car in 4 minutes (and tell me exactly when/​where it would arrive). Long story short: NOT DEPENDABLE. DO NOT USE.

They got the time wrong and I missed my flight. These clowns run a joke of an operation. DO NOT USE THEM!

DO NOT recommend. Taxi did not show up even though I had reservations for 6:00 am. Once I was able to reach someone I was told «oh, i didnt check the system.» I was livid to say the least! No apologies, nothing!

Do not recommend RDU Airport Taxi. I am 0 for 2 with their service. I contacted the real RDU Airport Taxi 919−840−7277 three days prior to my flight to schedule a pick up at 4:30am. I was assured this time I would have no issues as the first time I called a few months ago the company never showed up. 4:30 came and no taxi, I called the # above and was told they had no reservations in the system. I would strongly recommend staying away from
this company as they are unreliable. If you choose to use this service be prepared that you may need to drive to the airport when they don’t show.

I hate cabs here. Insanely overpriced. ($ 45 airport to Duke is absurd. It takes like 15 minutes.) Driver yapped on his cell phone and didn’t get in or out of the car at all (i.e., to put my luggage in or out) until the very end, when I couldn’t get his crappy trunk shut and just left it.
If your driver won’t get off the phone like mine wouldn’t, I recommend rolling your window down on the freeway. Seems to make the conversation unappealing enough that eventually they oblige.
It’s unfortunate that I can’t give an «eek! methinks not!» but the Triangle’s other options seem to be worse.

Didn’t have a rental car for business trip so I had to depend on cabs while in Raleigh. The drivers were polite and professional. The fees were as expected.
However, I made reservations to be picked up at the hotel to take a cab to the work site and then take a cab from the work site to the airport. My work site was one of the area hospitals. When I was picked up, the cab driver didn’t know where the hospital was! Really? You drive all over Raleigh everyday and you don’t know where the hospitals are located?
The pickup from the hospital was equally disappointing. I started receiving texts 30 min before my reservation time to notify me that the cab was «1 mile away». I thought «Great, I can get to the airport early»… No such luck. The cab was no where to be found 15min later and the 2^nd text said the cab was now 2 miles away! I thought maybe the can left so I called the cab phone line. I was reassured they were «less than 1 mile away» and would be there shortly. I reconfirmed that I was waiting at the main entrance (clearly marked above the building). Needless to say dispatch never told the driver where I was and (luckily) he drove by and I flagged him down. He apologized for not finding the main entrance but I was still a little upset about this. Fortunately I made it to the airport on time but I will not RDU taxi again nor would I recommend it.

Had a flight today from CA to Raleigh Durham, flew into Huston and had storm delays and was 2 hours behind schedule…
So I just jumped into a cab (6:56pm) for a ride to dinner reservations at 7:00pm @ Sullivan’s in Raleigh (20 mins away). The gentleman driving seems pretty nice so I started a little small talk… Y’know do you take credit card it’s nice weather here… Yadda yadda yadda… Then I let him get on with his driving.
He begins texting while he is driving!!! Uh excuse me did you hear me say I have dinner reservations for 5 minutes ago?! I think he has a case of excuseitus… No joke! He said «oh I just needed to…» and didn’t finish the sentence!!! Dude… Don’t you realize 1 i’m precious cargo 2 I’m pretty confident that is illegal here too!
Still not at final destination and it is now 7:15 pm. I guess there is something positive in this… I’m still alive!
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