Public Storage

Trayce was awesome and very friendly! She helped me get exactly the unit I needed and took very good care of me.

The price wouldn’t be so bad if everything worked all the time. That said it always seems like one of the gates or doors is always broken which means they have to leave it open ²⁴⁄₇. That makes it kind of hard to control the climate when one of those huge doors is wide open. I’ve also been in there several times when the A/​C is just not even working. Again this is why you’re paying the extra money is to keep your stuff from getting mildewed and gross from the heat and humidity. I’ve been to the office a few times to talk to Ms. Tracey. She’s very sweet and does what she can to help you but there isn’t much she can do. She told me they had called to get repairs done but had no estimate on when those repairs would be completed. I’ve also called the District Manager several times to be sent to voice mail and no return calls. At the end of the day they kind of have you cornered with no better options so I leave my stuff in partially climate controlled sometimes secure storage… for now.

The moment that I walked in the gentleman Marcus stood and greeted me! Although he was training his customer service was excellent. Tracy was steering him in the right direction to complete my transaction successfully. I would highly recommend this location.

It’s great if you don’t mind paying premium rates for climate control and find out that 5 out of the 7 months a year it hasn’t been climate controlled (3 months broken door on 20 degree nights) and 2 months without the AC working due to a «custom part». They do not care and the heat and humidity will cause pests and severe damage to furniture and items that need to be climate controlled. You do not even get a notification or sign posted of an issue… I met another couple that said they put in a thermostat and it was actually 90 degrees and 60−70% of the humidity for the last 3 months (and since they had problems in several units with bugs).

This place is great, if you like PESTS. I have rented here since 2010. For the first couple of years the place was great. I mainly stored tools and musical equipment. A few months back I arrived to find a violin case covered in clothes moths. The management said it was my fault, even though the case had been in the unit for three years. They claimed it could not have been the unit next to me because it only had persian rugs in it (clothes moths love persian rugs btw). Thanks to my entomologist friend I was able to figure they have lots of pantry moths too. Watch out.