Precision Autowerks

I’ve had my car work done a few times at Precision and I must say this is hands down the best shop in Raleigh. Their service is incredible, their prices are more than reasonable, and everyone that works at Precision is a straight shooter. The first time I brought my car into the shop I was having an issue which ended up being it’s non serious repair. They fixed my car free of charge and sent me on my way. I’ve gone back to them ever since and they have always treated me right. Its so hard to find an honest mechanic the charges fair price. That’s what you’re looking for then take your vehicle to Precision.

Let me start off with — wow these guys are great! I have had numerous bad experiences at BMW’s service center on Capital Blvd. I always leave feeling taken advantage of or spoken down to. So when all I needed was to replace my 2007 X3 battery, I thought I would try and find someone in the area that specializes in BMW. My colleague sent over a link to local BMW service centers and I randomly chose Precision Autowerks. Boy was I happy with my decision!
I was greeted by a very friendly staff. Explained that the guy from Advanced Auto had suggested a battery that would work in my car, so I had purchased it ahead of time and took it with me for the swap. After further inspection, Joe took me around back and showed me the battery I bought and the battery in the car. The one I bought was literally twice as large. Instead of making me feel like an idiot, he very calmly explained that they had a distributor of OEM parts 10 minutes away. And he would highly recommend using OEM parts whenever necessary. and the best part? The battery cost slightly less money than what BMW had quoted me.
The lady at the front desk drove away immediately to get the new battery. While we waited, I asked Joe to take a look at the fuse box and help get my cigarette lighter to work. He switched out the fuse and even marked the replacement for easy finding next time! From my arrival, to the battery snafu, and replacement — the whole thing took maybe an hour, and I left paying what I was initially quoted for labor — which was less than half of what BWM asked for btw.
The whole time the staff felt very consultative and friendly. And the best part? After explaining the odd boxes in my car, Joe even offered to host a toy drive for an organization that I volunteer for. How cool is that?!

Stan and Joe have done wonders for my old VW. They’ve done both body work and engine repairs, which have successfully allowed my car to keep going for much longer than it would have without them.
Their work is top quality and they address your concerns seriously. They also help you prioritize what «needs to be done now» versus what might be able to wait for a later time. They have a shop car that you can use for the day (or even overnight) while your car is being worked on. Their estimates are accurate and updated as needed. I would definitely recommend them for any VW owner.

Stan Hall is absolutely fantastic. He and his staff are extremely reliable and professional. They are helping me care for my ’84 Mercedes 300 and are great about prioritizing work and scheduling maintenance. I wholeheartedly recommend them.