NC State Veterinary Hospital

NCSU Vet hospital is kind, compassionate and honest. I recommend them especially compared to VSH for cancer diag and treatment. My dog suffered needlessly and I spent over 8k at VSH. I was given false hope. NCSU is more honest and they let you make the decision with a clear head.

The service was good. Of course you pay more than a local vet. However, unfortunately could not save my dog.

I would avoid this organization and they deserve 0 stars. They make you sign a form that they can come back and charge you up to 10 days following treatment. What if their estimate is not correct and they send you a bill for an additional $ 250? I paid my $ 1000 plus bill and even paid an estimate prior to getting any medical care done on my buddy with terminal cancer. Out of the blue, they claim that I didn’t pay $ 10 and have been hounding for 4 months. They have threatened legal action and plan to put a black mark on my credit report. My dog has since passed away and it’s painful to get their annoying letter each month. I’ve placed numerous calls to resolve it but they just give you the round around. This place is a complete joke and they seem to be more concerned about money than providing good care, I’d never go to this place.

I spent one of the worst nights of my life at the NC State Emergency Vet. Please avoid taking your babies here if you can. I had to bring my bunny here, who did end up dying that night. The veterinarian that treated her, Dr. Bethany Wallace, was the most unprofessional Doctor I have ever met and was absolutely heartless when discussing the circumstances. She told me rabbits have a way of «crapping out» without warning. She didn’t seem like she knew anything about rabbits at all and instead of giving me possible diagnoses in the beginning, she just listed all sorts of things that could ever go wrong with rabbits. I had no faith in her abilities and she didn’t seem to have faith in her own abilities either. She told me that if my bunny went into cardiac arrest it was unlikely they could bring her back. Then she did and they did bring her back, which she said she was shocked about and would be really surprised if they could do it again. Then it happened again and she told me there was almost no chance of bringing her back again and they did again! The third time she went into cardiac arrest, she did pass on. My boyfriend kept trying to get Dr. Wallace to stop talking so negatively and she never took the hint even though we were both clearly distraught. There’s a difference between being straight up and honest with someone and being a pessimist.
Dr. Wallace needs some serious sensitivity and communication training. Also, spelling. She sent me a generic sympathy email the following day offering her «condolances». How can you offer what you can’t spell?
My rabbit, Big Ang, was not «just a rabbit», she was a part of my family. That is not how Dr. Wallace treated this situation at all. She made this night a thousand times worse for us.
On a positive note…
There was a very professional male vet tech who we encountered in the beginning of our night there. He actually acted with a sense of urgency and could recognize that we cared about our bunny and treated us accordingly.
I also received a lovely plaster ornament in the mail with her paw print. I appreciated that very much.
The positives aside, I will never ever return to this facility.

I really have NOTHING but positive things to say about this facility. First of all, we had brought my dog here ONCE prior to putting her to rest, and her euthanasia was still free due to her being there before. Last weekend we had to make the extremely tough decision to put her down. She was 17 years old, I’ve had her since I was 11 and NC state made a very unpleasant situation as pleasant as it could possibly be. They needed less than an hours notice of us coming, the room where they did the euthanasia was very homey and pleasant (I was expecting an exam room). The people couldn’t have been more empathetic and kind. A week later I received her pawprints in the mail. They work with faithful friends for cremation and I also can’t say enough nice things about them. Like I said, they truly did make a very unpleasant situation as good as it could’ve been. I would recommend them to anyone.

My dog hadn’t been feeling well for a couple weeks and after several vet visits, she kept getting worse, so we brought her to the ER. She was taken into Triage as soon as we got there and my husband filled them in on her history while I completed paperwork. Everyone was very efficient and very nice.
Sadly, my dog did not make it, but that’s not because the staff didn’t do everything they could for us. They listened to us, explained everything clearly (even though a lot of what was going on was unknown), and allowed us to come visit her. As we came to our decision to put our furbaby to rest, they allowed us to spend time with her in one of their rooms before and after the injection. A few weeks later, we also received a paw imprint on clay of our baby, which now sits in her memorial shadowbox.
NC State Vet accepts Care Credit, which is very helpful for higher dollar procedures. But I did notice that (at least for the ER and Neurology), their prices weren’t as bad as I thought they would be. I did not have CareCredit walking in, so they let me use a computer to apply and we got everything settled there.
TL;DR: I wouldn’t hesistate to bring your furbaby here for any reason – especially emergent reasons. If one of my other furbabies ever needed to go to the ER, I would drive here instead of taking them to any closer animal hospitals because I know they would get better care here.

I would give 6 stars if I could. I have nothing negative to say about the ER or Neurology departments.
My dog had kind of a long story before he ended up going here, but he started not wanting to walk and slowly declined to barely being able to use his back legs, and being in a lot of pain. After trying 3 strong pain meds at once for a few days, his regular vet referred him to NC State.
He started at the ER, then moved to neurology and ended up having surgery on his spine. He was in the hospital for a total of 5 nights. All staff from desk to doctors were phenomenal. I was never unsure of how they were caring for him. They called with updates, and have visiting hours.
Most of all, the estimated price they gave me was spot on. It was not more expensive. They also participate in Care Credit, and if you qualify you can have 6 months no interest to pay everything off.
This place is amazing.
A week after surgery, my dog is doing excellent. The hardest part is going to be trying to keep him still to recover for another 3 weeks. I am so happy with how everything worked out. The difference between my dog’s health before and after is so great. He’s not in severe pain anymore and is on a great road to recovery.

We had to bring our 15 year old cat here for an emergency visit last weekend. The staff we dealt with were great, very caring towards both our cat and us, especially when we wound up having to make the difficult decision to put our cat to sleep so he wouldn’t suffer.

This is THE place to take your ‘lil family member when a crisis arises. The entire staff really cares about your pet. The veterinarians on staff we worked with recently were on top of everything, both asking and listening to narrow down the diagnosis for a difficult case. Over the phone, the staff called promptly and clearly explained everything that was going on. I’ll spare you the details, but in the end they took a cautious approach which was in-​line with what I would’ve vouched for. We’ve been searching for a good vet in the area and we’re now convinced this is the place to go for emergency care. We should all be lucky to have such a top-​notch facility within close proximity to all Triangle cities/​towns.

I was very impressed with my visit to the vet hospital. The staff were all very kind and really walked me through what was going on with my cat. I was referred here from my regular vet because my cat has a murmur. She was actually able to be entered into a research study which made the visit free which was incredible. It is clear that they are doing good work here and this vet and really care about the animals. The only thing that was not so great was the waiting room. I was trying not to stress my cat out and there were many dogs in the waiting room in both areas which was a bummer. I am unsure what services they offer exactly but I would highly recommend checking it out.

What a great facility. Sure it’s not all pretty and shiny but the care shown by the docs and students is first rate and the place is clean. My elderly cat needed emergency surgery and being a nervous pet owner at the thought of putting him under anesthesia, I was reassured by the doc and vets-​to-​be all would be well. It was. Through three days of nail-​biting, imagining-​the-​worst anxiousness, I was shown nothing but support and concern by everyone. The friendliness and caring of all the people I dealt with made the entire experience bearable. If you hesitate to go here because it’s a teaching hospital, all I can say is: reconsider. The students work under the supervision and tutelage of a certified vet, so if you’re going to stay away don’t stay away only because of that.

My dog started limping and not bearing weight on one of his legs a little before his first birthday. This was the third vet I took him to to diagnose the problem and suggest a treatment plan; it’s also the hospital I chose to work with. Don’t let the fact that it’s a ‘teaching’ hospital scare you away; vet students do work with the pets — but in tandem with certified vets who are always present for the examinations, consultation, and surgeries. And they offer tons of services — regular exams, cancer treatment, surgery, and beyond. I found VTH to be more affordable (and less snobby!) than the second vet we visited, and more capable and knowledgeable than the first vet we used. The ortho surgeon is wonderful — professional, friendly, and concerned. He held weekly follow-​up phonecalls with me for a month to check on my dog’s progress. Highly recommend this place and its people.