Murray’s Tire & Auto Service

Had a flat tire when driving from Virginia to Raleigh. Needed a full sized used tire to replace my half sized spare as I had a lot of driving to do. These guys were awesome. They found the right size, mounted it and packaged up my flat so I could take it back to my dealer for a refund. Fast efficient and reasonably priced service. Can’t beat it.

Just left them a 5 star review on Facebook because they really are this awesome. Whomever is in charge of procuring the associates that work here has done a fantastic job because every single person that I have encountered has been friendly and nice. They offer free WiFi, complimentary bottled water AND a clean looking (and smelling) bathroom with seat covers! Definitely glad I bypassed the other shops and came here. Thanks for the wonderful overall experience! Much appreciated because Saturday mornings are for sleeping in lol but when you have such great service, its great and worth it when youre adulting and have to get work done.
Tip: They have used run flats!
Kudos to everyone that is a part of such an amazing company. Thanks for helping me get on the road again :)

I was in need of two front tires and was looking for a place with good ratings. I read the reviews here and decided to try Murrays. They are very nice and knowledgeable. They even informed me that my tires one my vehicle were supposed to all be the same due to the fact that I have an all wheel drive. The dealer that sold me the car should have known this. They were professional and skilled and I will continue to use therir services even with the 35 minute drive and by passing several other similar businesses.

This place is amazing! I have hard to find tires and when I got a flat this morning I didn’t know what I was going to do. I called Murray’s and was told by the wonderfully nice young lady that they had 3. I drove straight there. Didn’t have to wait at all. They got my car back and the tire changed in less than 30 minutes. The staff was extremely helpful and thorough. And the tire only cost $ 37.50 which is the cheapest I’ve found them.

I ran over a screw and, unsure of how deep it was in my tire, I wanted to take it out at a tire shop who could plug it, rather than have to change it on the side of the road. Though very busy, they had my car in a bay within 10 minutes and found there was no hole. They did not charge me and were extremely courteous through the entire process. The mechanic even politely opened the door for my girlfriend as she got into my car. Highly recommend.

I initially went to Murry’s after a flat tire. The tire they replaced was good. Good tread drove well. $ 37, I was very happy. I went back to replace another tire 2 – 3 weeks later and the tire I received was horrible. The car shook like crazy when driving on the highway and I didn’t feel comfortable driving over 60 – 65 mph. I wrote a review and they immediately called and stated «Bring it back and we’ll make it right!» I took my car back a day later and explained to the tech that the tire was bad. It was doing the same thing that the previous bad tire was doing before it went completely flat while I was driving it. It’s another $ 37 for a bad tire. He told me that he would take a look at it. After an hour he comes back and tells me that the tire wasn’t properly balanced and that was why the car was shaking. The cashier precedes to tell me that I may want to consider an alignment if the car is still shaking when I drive it. (My dad is a mechanic and he has assured me that I do not need an alignment.) Instead of «making it right» they charged me an additional $ 20 to balance the tires?! I decide to drive the car on the highway just to see if the problem was indeed fixed… NOPE! The car was still shaking and I could not drive it over 65 mph without white knuckling the steering wheel. For the remainder of the time that I had that tire on the car I strictly drove in the city, just in case something bad happened with the tire… yes it was that bad!
Two nerve wrecking weeks later I take the car to Discount Tire to replace the two tires and the tech looks at the bad tire (while I am telling him about my experience at Murrays) and says «Yeah, that is a bad tire. You can look at it and see that! It’s cracked and worn and it is very old.» I am so glad I went somewhere else.
The people are super friendly, the service is okay. But the quality of the tires is hit or miss and the length of time for service is a bit much. Having one tire replaced took an hour. I had two tires replaced and two rotated in an hour at Discount Tire.

Got two flats outa now where. Was close to this place. Even tho they were very busy they had me in and out in 30 minute. Very nice people offered me drinks while I waited! They made sure all my tires were in good shape. I was well taken care off. Very pleased. Oh and very inexpensive. Would definitely use them again

I won a free alignment at a competition. Apparently Gary Murray. I assume he owns the store, always hands stuff like this out for charity! Anyway, I really needed an alignment and my tire light kept coming on so they took a look and found which tire had a slit in it. It was only $ 18 for the patch which was fine (especially because I was getting a free alignment!) Each time they wanted to discuss something with me they actually brought me out into the garage so that I could see what was going on. I absolutely love this about them because I never really know what’s happening to my car! The customer service is wonderful, everyone is really friendly and they even give you free cold water bottles. They have tv, wifi, and snack and drink machine. The wait time was about 45 minutes to an hour and that was pretty good considering they had been a little busy and I was a walk in. Great place! Definitely will trust them with my car again!

I have been to many car/​tire places in Raleigh and Murray’s is by far the best. I had to get a new tire put on and aligned. I gave them a call and they quoted me a price instantly. As soon as I arrived, Victor was right there to help me out. I didn’t even have to go inside first! I was in and out of there in less than 15 minutes and the price I was quoted was exactly what I paid. I was offered bottled water and they had a comfortable area with working vending machines, reading material, and a restroom. The whole staff was attentive and made sure everyone was satisfied. I am very pleased with my experience at Murray’s and would recommend them to everyone.

I’ve always liked Murray’s, it’s a wild place that is great for people watching! Seriously, there are some characters that are in and out of this place. Plus they do cheap (and good) alignments. They have a huge inventory of used tires, but every time I have tried to buy a tire there it’s not much better than the ones already on my car, and to me it makes a lot more sense to spend an additional $ 30 and get a brand new one with a warranty. I guess the used ones are good for getting by on. Murray’s also does other small repair jobs, although I’ve never used them for that. One nice thing is the people that work there are really nice, they’ll even give you a cold bottle of water! Just keep in mind the employees are on commission, so if it feels like they are ready to pounce on you as soon as you pull in, that’s why. But despite this I’ve never felt pressured to buy anything I didn’t want.

I’ve gone here multiple times and always send newly moved Raleigh transplants to Murray’s when they are in need of tires. My most recent trip I rolled in on a Monday just before lunch and as usual was approached by an employee immediately, told him I wanted some used tires and they put me into a bay right on the spot. I was in and out of there in under an hour, got to see my tires before they put them on, had good casual conversation with the folks/​employees in the waiting area and left with a cold bottle of water and a super reasonable bill.

Fantastic service! I was referred by a friend to have my brakes done. Called ahead and got a quote, went in 2 days later. I spoke to Tom on the phone and he was there to greet me and remembered exactly what we talked about. I was in an out in less than 2 hrs! All of the guys are friendly and polite and the place is pretty clean for an auto shop. My bill came to the exact amount I was quoted down to the penny. I will definitely be going back!

Exceptional servive for used tires. Knowledgeble mechanics and front desk managers. Prompt and excellent service. I thing with number of experiences I had in RTP area this local business is one of the best if not the best. It is neat, clean and very effective business. I would recommend very highly to have servive done in their shop. I will for sure come back for service in the future,
Anton

I found myself in dire need of tires and this place was recommended by a family member.
They were very busy (a good sign) and I saw a mix of both men and women (not always the case with any type of automotive business). My other first impression was the courtesy and demeanor of ALL the staff that assisted me. The young man who took care of my car went above and beyond to get the tires I needed and checked the newest shipment to find them.
WORLD CLASS SERVICE.
oh and they offer free wifi for my phone/​tablet as well. Thanks guys!

I recently went to murrays to get a patch in my tire. It had a slow leak. Honestly, everybody that worked there that I interacted with was super nice. The only down side was that it took them over an hour to do it. And they looked at my truck almost immediately when I got there. So I assumed it would be a quick job. They finally got the patch done and guaranteed it for life. They charged me 18 bucks, which was a drag because the shop at my old city would do patches for free and twice as fast. Overall, murrays is a great place to go for good customer service.

Highly recommended, nice to support local businesses! Had a great experience with the repairs made in a timely manner. I will not take my Mercedes anywhere else for alignments after my experience here. Tom did a great job on the front axle and alignment and with over 40 years of experience it shows! You cannot go wrong here.

I normally get better service here but today I waited for a hour before they could install my tires…

My coworkers recommended Murray’s for used tires, and in need of a tire, I went to Murray’s.
The service was fast and friendly. They installed a new «used tire» on my car within 15 minutes, and I was ready to go. It was only $ 36. I can’t say anything bad about my experience there, I highly recommend this place for used tires.

I dont know if there is a completely different staff and quality of tires when these other Unilocalers were there, but my experience couldn’t have been worse.
I went on a Saturday and had quite a wait. That was not a big issue, super cheap tires? I’ll wait an a bit.
2 days later, I’m at work, go out for lunch, tire flat, took it back. Their motto, happy tell others, not happy tell me.
I was not happy, i told them. No apology, no nothing. New tire, flat in 3 days. Never go back here again.

I’m HORRIBLE at taking care of my car at times, and while I like to say it’s that I love and trust my mechanic up north (I’ve known him for about 20 years), it’s really that I’m too lazy to find someone around here.
Two of my tires were dangerously bald and I needed to replace them, but didn’t want to buy four new ones since the irregular wear is due to a repair I’ll be fixing soon. We called a few places this morning and ended up at Murray’s. Not only did they not try to sell me things I didn’t need like a few other places we called, but they also said that if I were to wait until the afternoon they might have some used tires in, which would save us at least $ 100. Perfect for a quick fix.
I walked through the door in the afternoon, told them what I was looking for, and in a few minutes I was out back moving my car into the bay and looking at the used tires. I got to pick the ones I wanted to go on the car and went back to the waiting room. Maybe twenty minutes tops later, I was paying for my tires and on my way.
I can’t argue AT ALL with two tires in great condition for $ 73 (tax and installation included). The service was professional, fast, and all-​around awesome. I can’t recommend them enough.