Legacy Plumbing Company

We had several plumbers over to our house to quote a bathroom renovation and was either turned down (by 2) or given an outrageous quote. Legacy came in gave a fair estimate and had the job done in a professional and timely manner. I can’t say enough good things about these guys. After dealing with many repair companies recently and bad customer service or incompetent people, Legacy Plumbing gave me hope that there are great companies still out there! Thanks Chris and team :)

Ever single step and interaction with Legacy was textbook. From initial contact via phone, getting an appointment, plumber calling while on the way (and on time), professional appearance, professional work van, professional attitude… to fixing my problem quickly and doing so for a very affordable and less than expected price.
I even tagged along with the plumber to observe and learn as he replaced a pressure reduction valve under my house. He didn’t mind, and was helpful in explaining what he did.
Why can’t every business be like this?

I dealt with Quintin when he was with another company. When I called them to schedule to have him come out to fix a problem, they said he had left a while ago. Thanks to Google I was able to locate him at Legacy Plumbing and couldn’t be happier tthat we get to keep our trusted plumber!
Update April 2015: Made a firm 9 a.m. appointment to have Quintin come and do some previously discussed work. About 5 minutes after our appointment time, I received a call from Quintin stating he had a job he had to finish and asked if he could send another technician. I wasn’t happy but agreed since I had blocked time from my job. The tech called about 20 minutes later stating he was doing an estimate and would be here around 10:30. At 11 a.m. I called Jamie to cancel my service. Life is busy and I carved out time for Quitin to do the work. That time was time that I could have been working myself. I believe these guys are competent and I liked working with Quitin over the years — but it’s clear they do not value MY time. Further, if there was a job that had to be finished I should have been notified long before I actually was. Probably my disappointment is is exacerbated by the fact that my hopes were high for this company.

I called these guys to clear my sewer line but didn’t hear back for a couple days. Maybe they got swamped (had good reviews here) and maybe they need to bring on extra staff, who knows. They guy was respectful when he called back and apologized for not getting back to me sooner, so I guess they know what people expect.

I made an appointment for tomorrow, but on the phone told the operator that today would be preferable if possible. An hour later, Quintin called me and said he was on his way. Quintin was great! He showed up with all the parts needed to repair my shower and toilet, and even let me see how the fixes were done. Great service, fast response time… I couldn’t be more pleased.

Legacy Plumbing is great to work with. They’re knowledgable, caring, and careful. We needed a part replaced in our master shower. Booties were put on and wiped off when they got wet from the shower floor. They deserve not 5 but 10 stars!

Had Legacy come out and install a new «hose bib» aka outdoor faucet… Was able to get them scheduled very easily and they were extremely timely.
We were not home when they did the work, looking at the work they did a very nice job…
They were very reasonable price wise as well…

Had an extreme dripping problem in my shower. A gallon of water in less then a couple hours! My husband found legacy pluming from Angie’s list and asked for someone to come. A gentleman arrived the next day. He replaced the washer and explained since my home is so old with old valves. Those need to be replaced eventually. Then said NO CHARGE for replacing the washer!!! I asked him just to make sure «are you sure there is no charge?» The kind man said «no mam… no charge at all. Just call us when you are ready to replace the old valves». Having pluming issues during the upcoming holidays while trying to keep a budget for Christmas… this was an awesome early gift! he said there IS a little drip but as I went back to check, I couldn’t tell. When tax refund comes, definitely going to call them back. Not for the free service but for honest, quality and great customer care.