KidZ Go NutZ

I would caution anyone from using this company!!!
The upfront customer service was great. However the day of the party was a nightmare!
Kidz Go Nutz promised to offer a wonderful service with the character Elmo. Not only was Elmo late but he was not prepared, dressed properly, didn’t have audible music for the party, etc. Kidz go Nutz staff explained they left the crafts at home, thanks for being honest, but unfortunately this didn’t help the situation nor provide any entertainment for the kids. The whole time of the party Elmo just looked around and made a few slight moves. Elmo didn’tknow how to play games, engage the kids, or give any special attention to the birthday boy. Secondly, Elmo costume looks horrible. The outfit was too small, it looks cheap and worn, and Elmo shoes were coming out the outfit. Elmo was simply too tall for this cheap and bad condition outfit. Not to mention how Elmo head kept spinning the wrong way. Additionally, the music was way too low and barely audible. In several of the pictures taken you can see Elmo arms, hands, and shoes out of the outfit. Lastly, when I tried contacting the company they apologized for my dissatisfaction and said they would get back to me well I am still waiting for them to get back to me because that was over a month ago. I am totally dissatisfied.
Note, i have been to a few birthday parties with theme characters and i must say this was by far the worse I have ever seen. Kidz Go Nutz ruined my son birthday party. I was extremely dissatisfied with the whole experience. Proceed with caution when doing any business with this company.