Hampton Inn & Suites – Raleigh

I accidentally left my notepad in my room after I checked out. I wasn’t aware that I had left it, and was already at the airport. I received a call from someone on duty notifying me that someone on their cleaning staff found my LG Pad while cleaning my room. They shipped it to me ASAP. I am very pleased and happy to know there are still honest people in the world.

Stayed here over the weekend and was impressed. Definitely you can tell it is a newer hotel. It is in a great location and loved how there was a coffee station set up downstairs to use at any time

Pleasant desk personnel. Clean, and pretty. Rooms good size. Good parking, safe and well lite. Would stay here again.

Stayed here to get away from all the rain in New Bern and the hotel’s proximity to downtown museums and Crabtree Valley Mall. Let me just state the hotel staff was nothing short of amazing.
At the mere mention to me from my 6 year old she was thirsty, a staff member was offering a complimentary bottle of water. The following morning as we were departing my kids asked what time we would stop for lunch. Before we could even respond the front desk staff brought out three «To Go» snack bag bags filled with fruit, muffin, mints and water..
As someone who frequently travels for work, I spend my fair share of time in hotels. Rarely have I witness the level of attention from this staff. I offered my gratitude to the staff, but want to ensure other know as well. If you are travelling with a family, especially young children, do not hesitate to stay at the Hampton Inn near Crabtree Valley Mall.

I always stay at this hotel when I’m in Raleigh for business. Ericka at the front desk is always welcoming and the staff goes the extra mile to ensure their guests are satisfied. This is an upscale Hampton Inn in a great location next to the mall– easy access to the interstate is a plus!

Just visited last weekend for two nights for a lacrosse tournament and couldn’t be more pleased. Super clean and super comfortable. Breakfast was fantastic and everyone on the staff is above and beyond nice and accomodating. Will absolutely return next year.

Clean room. Lovely hotel and pleasant & accommodating staff. Clean pool and great exercise room. Can’t wait for breakfast.
Breakfast was fantastic!!! Staff was amazing and helpful.

From traveling for work every other week to traveling for pleasure I have become quite the hotel snob (I know that annoyed myself too) but, this hotel definitely impressed me as I stayed here for two weeks— especially for the level of hotel. Very modern, good complimentary breakfast, helpful and extremely nice staff. Erica was always so friendly and helpful at the front desk! My only complaint would be the complimentary Internet and no stairmaster (BUT, most hotel gyms don’t anyway) nice hotel gym here rhiugh. Otherwise excellent! I’ll be back in a couple weeks! Thank you!

Stayed here for two nights with my wife over Valentine’s Day weekend. We came from several states away and I was running in the Krispy Kreme challenge. The room was great in general (we did a king suite). The room was spacious and clean. The hotel was clean and the staff was friendly. The breakfast was ok. They had a big selection that included eggs, pancakes, turkey bacon, cereal waffles, oatmeal, pastries, toast, bagels and of course juice and tea. The eggs were quite watery/​runny for scrambled eggs, but the taste wasn’t too bad.
A few negative things… the pillows were absolute garbage. No support whatsoever. I definitely recommend bringing your own pillow, but this happens with most hotels.
Also, the layout of the bathroom is less than ideal. They have the toilet and shower in a separate area from the sink. This is a nice idea, but the separate area is really small and opening the shower door can really only be done if the door to that area is closed completely. In short, the layout isn’t well thought out.
I would probably stay here again and bring my own pillow. The location is great, as it’s near the mall (providing dining and shopping options) and its close to downtown Raleigh and the universities.

Not nearly as fantastic as the other reviews seem to suggest. Basically the same level as an above-​average Comfort Inn. AC passable. Severely limited breakfast options.

This beautiful, impeccable New York boutique hotel is a must stay!!!
Of course I’m not in NY or Miami or LA. You’d never know it inside this stunning Raleigh, NC hotel. From the glass sculpture lighting to the stone work detail… the Hampton Inn will leave you feeling like you are staying somewhere much more exotic. The rooms are extremely clean, spacious and modern with a very comfortable bed.
Do not miss the complimentary breakfast. My teenage son raved about the scrambled egg/​hash brown/​ham/​cheese dish. My younger son was pleased with the make-​your-​own waffle station. For the more health conscious they offered hard boiled eggs, oatmeal or fresh fruit.
The entire family LOVED the pool. Kids played in the mushroom fountain while adults lounged in the comfortable seating arreas. Towels were provided. The TV played kids shows… almost felt like a swimming pool movie theater.
The best part of all is the attentive and friendly staff. Literally everyone we encountered was top notch. Well done Hampton Inn!!! You’ve won our loyalty!

In town for a wedding and this place exceeded my expectations. It’s clean, the staff was very competent and courteous, and the breakfast crew had a great sense of humor. The location is great for scoping out all the food Raleigh has to offer. You have Jubala coffee just north of here, to the south is downtown Raleigh, and plenty of parks nearby for a morning stroll.

Beautify modern newer hotel. The king suite was nice sized. Our daughter enjoyed having half of the room to herself on the sofa bed (comfy enough for kids, would not recommend for an adult). The first room (202) we stayed in had a dryer vent next to the window that woke us up at 8 am. Looks like the only room with this issue. We were moved to another room upon request with no issue for our remaining nights.

From the moment we walked in– it was wow-​factor! The lobby is modern-​chic, the gentleman at the front desk was so friendly and our room was very clean! HUGE bang for your buck here! :D

My company hosted a conference here, and I stayed here as a guest so I have had experienced both types of interaction with the staff here.
Some things I noted:
Front Desk: There is ALWAYS someone at the front desk. I never saw it left unattended, meaning that people with questions or needing directions/​advice were helped quickly and in a timely manner. I needed a cab and the front desk was on it right away. I had to cancel that cab and they cancelled the reservation without seeming annoyed or mad.
Another nice touch: My coworker and I had to leave at 3:00 am and the concierge had breakfast bags ready for us, which included water, an apple, granola bars, and a muffin. A total LIFESAVER on the plane.
Conference Rooms: We had one of the smaller conference rooms, and as this hotel was new, we got to enjoy the new fixtures, carpeting, and everything that comes with a new hotel. There’s hallway/​long room that borders the back of the conference rooms that you can conduct casual breakout sessions in. They have these cute rainbow connector chairs that people can lounge on along with blown glass fixtures that just add a pop of zest into to ambiance.
Café/​Lounge Area: Continental breakfast served daily till 10:00am. I was just amazed by the versatility of this area as there are comfortable booths for people to sit in along with a fireplace area, ample TVs, and café-​style seating near the buffet area. My group had catered lunch in this area along with breakfast with the rest of the hotel. I especially loved the booths where you could stretch out your legs, enjoy the free wifi, and have the TV right next to you for entertainment.
Continental Breakfast Offerings: Bagels, donuts (some of which are AMAZING btw), oatmeal, coffee, juice, Active & Yoplait yogurt, fresh fruit, muffins, and a hot bar with scrambled eggs, breakfast sausage, and biscuits.
Note: The sausage goes fast since everyone seems to love their morning protein.
Catering: We had lunch catered for 20 people over the course of two days. All of it was so delicious and fresh. Plus we had sweet tea provided everyday, of which I would drink 5 glasses of each time.
Staff: Extremely accommodating, caring, and all of them always had a smile on their face. We left our conference room unorganized the last day we had it, and the staff said we could come back later and clean up since we were in a rush to go to another part of town. By the time we got back, everything had been cleaned. All of our stuffed was nicely put into one of the corners of the room.
Hotel Room: My room was HUGE. Again, this hotel is new and opened at the beginning of 2013 so all the fixtures are brand new and not kicked or broken. I got to catch up with Game of Thrones during the little downtime I had, which was priceless. Carpet is clean and showers are roomy.
Note: You can always call the desk for toothbrushes/​toothpaste/​q-​tips etc. I’m used to Vegas hotels where that stuff is on the vanity already, but the front desk is on it once you make a request.
Overall, this is such a great place to stay during a business trip. I remember leaving and my coworker saying that she wanted to come back to THIS hotel specifically when we are back in Raleigh. How can many people can say that about a hotel they stay at for work?

Stayed here for work last week. Very nice looking hotel. My room was very nice, and the hotel is very clean. I like that they had a post it above the bed to let me know the sheets and comforter were all cleaned before my arrival. Free internet in rooms.
–They don’t have a restaurant or bar, I think it’s very helpful when hotels do. Luckily, there is a delivery service in Raleigh that will come to the hotel. You have to request a refrigerator for your room if you want one, I am glad I called ahead on that, I was provided with one. They have a little shop that’s open ²⁴⁄₇ with drinks, snacks and some microwavable food so that helps, also a microwave anyone can use.
–There’s complimentary breakfast which I think was a very good one. It had make your own waffles, oatmeal with fruit and nut toppings (and take out container for it), coffee, juice, packaged grits you add hot water to, yogurt, cereals, nutra-​grain bars, bagels, english muffins, bread, donuts, eggs, bacon and potatoes and all the condiments to go with these. Also mints for later.
–Small workout room, nice indoor pool with a high mushroom looking thing that water falls off, I’m sure kids would like, and a room with 4 computers and a printer for anyone to use.
–I can’t say much about the area it was in, it’s across the street from a mall and they have a free shuttle that will take you there which I think is a very good service (but I didn’t need it since I had a car). It was close to my work so that’s what I needed. I did go downtown once, it was about a 15 minute drive and is near some highways so that’s helpful.
–I would definitely stay here again if I am in Raleigh again.