H & H Shoe Repair & Pedorthic Facility

I came in because one of my heels was popping off a pair of shoes. I fully expected to leave them there and come back at a later date. The gentleman who helped me was so accommodating. He took both of my shoes, put some small nails in them to hold the heel caps on, and gave them right back. Free of charge! I have always been very pleased with their service before, but this was above and beyond. Thank you so much!

Amazing job! I’ve had my boots resoled many times and H&H did the best work I’ve seen. Very happy with the work and highly recommend using them for shoe repairs.

Wow… just got my Johnston Murphy wingtips re-​soled. I cant believe I was taking my shoes to the shoe repair in the Trader Joe’s shopping center in Cary and at the one in MacGregor Village. (although I really like the man in MacGregor). I was so pissed at the last repair job in Cary I drove from Holly Springs to Cameron Village to try this place. WORTH THE DRIVE and the lack of parking. Quality workmanship!

Brought my favorite pair of Steve Madden booties in after the rubber part of one of the heels had fallen off. The «wooden» part of the heel had also begun to fray from where I had to walk the broke heel — they fixed it all good as new! So worth the $ 13 to repair my favorite pair of shoes! I will definitely be back with any other shoe woes!

I just moved to the area from out of state. The sole on one of my three pairs of favorite boots cracked completely in half (I am guessing due to road salt up in the Mid-​West).
I brought these boots in and the woman at the counter talked to me about my options. I was worried about spending more for the repair than the boots are worth seeing as I’ve had them for several years. She ended up figuring out with the repair person the best way to fix them within my budget, for less than it would cost to replace them.
I picked them up yesterday and they are better than before. They put on a new rubber sole (leather option is the same price) and fixed up the heels on both boots. These are better than before. Not slippery to walk in, and feel a lot more supportive than they even did new!
I also brought in a leather purse in to be cleaned. The leather looks great but they were unable to get out pen marks and the blue staining from rubbing on dark jeans for 4 years. I may try getting it cleaned by a dry cleaner for the inside lining and markings, but for a reconditioning for $ 10, I am really happy with the results.
I might end up overwhelming them with work in the future.
Highly recommend!

I have a pair of black Frye boots that have been a staple in my closet for almost 5 years now. They’re well made and a classic design that wont ever go out of style. I’ve worn them out shopping, to the grocery store, out to bars/​clubs, you name it. Unfortunately, I haven’t taken care of these boots as well as I should have. They’ve gotten a bit worn around the edges and the soles have thinned to almost nothing. I brought them here to see what could be done and was told that some sole guards would do the trick. A few days later and $ 20 out of my pocket, and my boots have a new lease on life. They look well done, and on initial try, they feel great. Will see how they hold up over time, but so far I’m pretty satisfied with the work performed. I wouldn’t hesitate to bring other shoes here in the future.

This place is absolutely fabulous. The owners are so nice and welcoming. There is no problem big enough for them not to handle. They do a quality job for an affordable price. I brought to repair my two pairs of heeled sandals and they fixed it in less than a week.
Highly recommend.

Despite the negative reviews about the poor customer service pickings are slim in the triangle for repair shops that can handle very high end women’s shoes. I just picked up several pairs of my shoes and they did a great job and were friendly at the same time! What a relief?!

long story short, I’d highly recommend this place for shoe repairs.
I recently brought a pair of vintage leather boots to a «competitor» on Hillsborough Street. the repair shouldn’t have been too complex – the sole started to peel away after I sat too close to a fire. that place had surly customer service and charged me $ 26 for the repair.
well, the other sole started to do the same thing (I wear these a lot). I tried to repair the boot myself with glue (bad idea) to no avail. I took it in to H&H and a college-​aged girl (owner’s daughter?) was extremely friendly and helpful in addressing the problem. they rushed the repair with no extra fee (as I needed them prior to going out of town), fixing the toe, the OTHER shoe that had begun to degrade after the competitor’s repair a couple of weeks earlier, AND stitched up the inside lining all for only $ 25.

I called and asked the girl who answered the phone what her name was prior to getting into a conversation with her since I had several questions reguarding the best shoes to purchase for them to modify for me. She responded, «H & H.» So I asked again, «What was your name?» and she responded «H & H.» I asked one more time, believing that she didn’t understand my question, «No, not the business name your name?» She responds, «I didn’t say my name but it’s Diane», as a 15 year old snot with attitude would have said it. At that point, I said! «Thank you but no thank you and called Pete at Man Mur Shoe on Hillsborough Street and received excellent customer service there.

Twice in one week, a little shop in Cameron Village saved the day! I was wearing the cutest new pair of boots to work for just the second time. Unfortunately, the zipper broke and one boot was literally stuck on my foot. I called H&H not knowing what to do, and they told me not to take any drastic measures, to just come down and they would get the boot off. I walked in and immediately two people were helping me and the boot came off in just a few minutes without being damaged.
I was told it would only need a new slide and I could pick it up in about five days. I called the day it was supposed to be ready and was told the boot would need a whole new zipper and it was going to cost $ 40. I got the boots on an amazing sale for almost that much, so I asked them not to repair it.
So while I can’t yet judge H&H on their repair service, they were awesome about getting the boot off, explaining what needed to be done, and they were super nice and friendly. Great customer service! And they didn’t even charge me anything for getting the boot off, though no tools were involved :)

Been going there for years… convenient location with drop off box… men’s shoe shine is so-so.not the best. but in Raleigh and Cary, you have no real options, unless you are at the airport or Watkin’s downtown…
Why the two stars? Have been going there for years… have spent several hundred dollars. When I dropped off three pair today for polish and heel guards, I asked to have one pair back in a few hours. they said ‘yes’, but for a rush charge. I said no. I should have taken the three pair out with me as well.

My roomates fog chewed my favorite pair of black pumps so I took them here for repair… a black colored heel and 2 patches cost 40 $ it could have been a little cheaper I feel for what it was. However I understand they are in a special market where people are really bringing in shoes for repair anymore… so always glad to help a local.

My soul has been saved.
All the reviews are spot-​on. For $ 30 I got brand new heels on three different pairs of shoes. They are shiny and new.
My soul has been saved.

It hasn’t been too often in my life where I’ve found myself in need of a shoe repair place. In fact, when I realized a couple of weeks ago that I needed a shoe repair place, I asked some locals where to go and no one could give me an answer. It didn’t really occur to me to google map it. I mean, would you look for a blacksmith or a barber in google maps? I guess word of mouth just isn’t the way to go anymore.
But alas, I had this one pair of boots that I’ve worn probably 300 times in the last year because I love them THAT much, and when there was hardly any heel left on them my first thought was that they were done for. Then my mom had the brilliant idea that I get them repaired. So the hunt for a shoe repair place began.
I happened to be in Cameron Village for breakfast, so I looked on google maps and discovered a shoe repair place nearby. I quickly punched H & H into Unilocal for validation, and decided to give it a go.
The man who greeted me was friendly, and was able to take a quick look at my boots, gave me an exact quote on the cost of repairs, and told me to come back 6 days later to get them (it was going to take a bit longer than normal due to Christmas being just a couple days away). After I picked up my boots, they looked good as new and felt good as new when I wore them.
Ladies, there’s no need to trash those old heels or boots that you wear so much they’re falling apart… come to H & H and get them repaired!

Thanksgiving weekend I *finally* find the perfect pair of calf high boots. Feelings of joy only known by those who have searched months for comfortable, but cute shoes are followed just hours later by great sadness as I trip on the sidewalk and scratch the toe of my beautiful new boots. Forget the fact that I banged up my knee pretty badly, what am I going to do about my boots!!!
A google search and 3 days later I walk into H & H and am greeted by a kind lady who gingerly examines my boot and takes it into the back room to «see what can be done.» She emerges a minute later with a patched shoe that looks pretty close to new and you’d have to be eye level with my feet to realize this boot had ever seen pavement.
To top it all off, the quick patch was complimentary. I’ll definitely be paying them back with heel repairs in the future, but I can’t thank H & H enough for returning those feelings of joy found in my awesome new boots.

When I hear the word «cobbler» or «shoe repair» I get images of an old man in spectacles and a little wooden boy on strings. Let’s face it. In the days of Walmart and Target, most everything is disposable but not always. Last week I had a pair of nice shoes that had a problem with the heel and I was NOT throwing them away. So yeah, where do I get this leathery bad-​boy fixed? Man-​mur? I think I’ve heard of the place. As luck would have it, I run into a review of H&H which is right next door in Cameron Village. Thought it was a medical equipment type store but that’s not the case.
As soon as you step inside your blasted with the smell of shoe polish, full-​bore. They’ve got every type of shoe accessory available (laces, polish, etc) and a display of orthotically (I just made up that word) correct dress shoes. I chat with the lady at the counter briefly (who is super nice) and I’m off. Three days later I’m back and my shoes look great with their new «Goodyear Neolite» heels! And I’m thinking if I get another year out of these puppies, totally worth the $ 17,
Now I know it’s a bit old-​school but isn’t it the right thing to do to get your shoes repaired? Good for business, good for the environment and let’s face it, it’s hard to find a pair that you really like. So yeah, check out H&H in Cameron Village next time your leather shoes need some fixin’ They also repair zippers and other leather-​wear so you purse and boot lovers should also stop on by. They may not look old-​school but H&H does some great repair-​work delivered with great service. And maybe they’ve got a little wooden boy on strings tucked away in the back-​room. Just maybe…

I can’t remember who referred me to H&H Shoe Repair, but I’m incredibly thankful for them! This is a little haven for shoes and bags along with anything leather!
About a year and half ago I went there never having taken a shoe or purse anywhere for repair. I really wasn’t expecting much. My pair of right below the knee tan leather boots had a stain on them from some sort of spill during a move and my camel leather Cole Haan bag had a couple stray scratches on it as well. They received my beloved items lovingly and said they’d take a look and see what they could do to help. After taking a careful look at them they called to consult on which method of «treatment» I preferred. For the boots, the best option was to stain them a darker tan so that the spill was not as noticeable and I could still wear them with class. As for the bag, they feared doing anything to it would only damage it further. I OK’d the staining of the boots and resolved to leave my bag as it was. When I went to pick up my boots they eagerly awaited my approval. Yes, I liked the darker color and they stated the girls who worked on them stated how much they loved them and now they might look even more expensive. Their minds were blown when I told them how inexpensive the boots actually were! All around, I felt as if my boots and bag were treated like beloved children and handled with extreme care.
Last week I called H&H to see if they could repair the heel on some stilettos. Sure thing! Bring ‘em on in. So I did. The guy on the phone was very friendly and kind. Found quick parking on my lunch break. It had been some time since I’d gone there so the shoe smell was a bit overwhelming when I stepped in. Aside from that, it really is an adorable little shop what with the red and white awning and carefully organized display inside. Handed them my beloved ruby red patent leather power heels and said goodbye. The next day I returned and for $ 9 my shoes had a brand new heel and were good as new! I was so impressed that I’ll definitely be taking back my other heels that seem to be wearing down.
H&H is my shoe savior! Don’t walk, strut your stuff on over there to have them help you with your repairs. Great deals, good service, and utmost professionalism in good turnaround time!

My most beloved corgi ate my Ralph Lauren sandal. He ruined it as what seemed beyond repair. The heel was chewed off completely, the back part of the sole was destroyed, and there were teeth marks all over.
I took it to H&H, as well as a few more pairs that needed minor cosmetic repairs.
H&H Shoe Repair is conveniently located in Cameron Village. The parking is easy during non lunch hours, otherwise be prepared to circle around for a while.
The cobbler looked at all of my shoes and explained what she could or cold not do, and how much it would cost. She insisted that I pay for the chewed on shoe up front because apparently some people abandon shoes in condition so bad. She said that it would be ready in about a week, but I could pick up 2 of my other pair as soon as the next day.
Here’s what’s been done to my shoes and what I paid for it:
1. The puppy art sandal — new heel, polish and restoration ~$ 30
2. Stretching of a pair of vinyl heels — $ 7 (and I can bring it back and stretch more for free if needed)
3. Patch up a crack on one shoe $ 8
4. New heels and polish for my kitten heels ~$ 15
Everything was done in about 5 calendar days and I was happy with the result. The chewed on sandal was done a bit sloppy, but wearable! Unless you look very close you can’t tell.
The vinyl shoes got stretched very well and I can finally wear them.
The kitten heels look brand new.
Overall I’m very happy with the result and I’m glad I could save some of my most beloved shoes. I do get attached to shoes.
If you’re considering shoe repair you should definitely go there and make sure you understand what will be done to your shoes and how much it will cost to avoid confusion and frustration that some other reviewers had.

I considered repairing my heels on my own, but I’m really glad I let the pros at H & H Shoe Repair handle it instead.
The first time I noticed the place (next to the UPS in Cameron Village) I made a mental note to bring my favorite pair of heels in. The right heel was especially worn and they had become unwalkable. Time went by and my heels stayed on the shelf, passed over time and again. Finally, I remembered H&H, grabbed them and ran down to get them fixed.
The register was unattended when I walked in, but a cobbler came right out from the back to meet me. They answered all my questions, which which gave me a lot of confidence in their ability. So, I handed over my babies and received a little ticket with the phone number, date and time for pickup.
I let them stay a few days after pickup, but when I arrived I handed in my ticket, they got my shoes, I paid my $ 8 and that was that!
I was really impressed that they even carved the rounded rubber peg into the unique baseball diamond shape that original pegs had. That sort of attention to detail and no fuss professionalism is exactly what I want in a shoe repair shop. Next time I wear out a pair, I’m taking them to H&H.