Frankie’s

My 3 boys were invited to two birthday parties this Saturday. The day began at Frankie’s at noon. The 6 9 and 10 year old had a wonderful time. So good the next party was a small family get together that I had it moved to Frankie’s.
Then came our issue — the 6 year old was the slightest bit to small for the outside attractions. One he could ride with an adult. I was the only one with him and I am not in a condition to ride. Ryan, one of the workers, came from behind and offered to ride with him. A good time for all.
I spent six hours there but didn’t feel trapped. We will be back.

Did you read my negative review of the Chill Lounge? Well, I received a personal reply from Management today that really impressed me. They explained the transition that this dining space is going through, and the steps that they are currently taking to make it better. No dining establishment is perfect, and anyone can have a bad day — what impressed me about this prompt response from someone in a decision-​making position, was the expressed desire to improve the dining experience based upon my feedback. When you post a review, you do it for two reasons: to benefit other consumers AND to benefit the establishment by letting them know what they’re doing right or wrong.
I’ve replied that I’ll wait a few months for the new menu (and, God willing, new wine selection), and then we’ll try it again.
I’m sincerely hopeful that this will become a place that we can turn to for the family to play and then, when the parents want a break, for the kids to play while the parents have a quiet meal together. That would be WONDERFUL.

AWESOME place… and I just now found out about it! The only negative comment I can give, is that the games are way too expensive for what you get…$ 2.00 for ONE turn/​spin, etc… is just highway robbery. Oh, and I had the chicken wings, which were pretty good, but stay away from the pizza — it has a very odd taste/​texture! And this coming from someone who LOVES all pizza, even Little Caesar’s!

I have a hard time rating this place. While it is fun for the family or even people without kids. Their food is decent. The drink are sub par to say the least… When asking to have an old fashioned instead of bitters they tried to use vermouth??? The manager unapologetically said this is what we use for bitters. Didn’t even say sorry or would you like a different drink! The atmosphere is great But don’t come here to have a good drink. The bartender was great and did make a different drink for us.

What the heck?! Answer your phone! I’m pretty sure their phone answering system is a big joke so that they can laugh at everyone who tries to get in touch with them. I tried calling them to book an event for my company. Their website policy stated 48 hours for parties and I was within that range, but the website wasn’t allowing me to book it. I tried calling 6 times. The first time I left a message for the event planner. After a few hours, I tried again and tried to speak to anyone. It just rang off the hook. I tried again with the same result. Then I tried the number to speak to the manager… it went straight to voicemail. At this point, I just tried various number combinations until the 6^th time I gave up. Then I saw that I could do ‘live chat’ for assistance. I pressed the button to start that… and it told me no one was online to chat at the moment! What a joke! We ended up booking our party elsewhere. I was amazed to see so many positive reviews of this place but as I started getting further into them, I saw that I wasn’t the only one with this issue. Sadly, this is enough to convince me that I won’t be hosting future work events there and I probably won’t be visiting it anytime soon.

This place is great. Never packed and always clean. This place is so much better than Chuckie Cheese.

My beef is two-​fold: first, you can’t get a human on the phone there. No one picks up, they leave the phone off the hook, the voice mail becomes full, and I even tried calling their other locations to get a manager to email. Needless to say, I never booked the birthday party there.
So why did I go? My son REALLY REALLY wanted to play laser tag with his friends, so I took them and just paid retail instead of trying to book a group, because while they are «happy to do it» on site, I would «need to go to another desk and sit down with someone and go over a contract» if I wanted to buy 11 kids two rounds each of laser tag at the group rate. That’s not happening with a group of rowdy kids waiting impatiently to play. That’s why I had tried to call Frankie’s earlier. Can you tell I was annoyed?
We came, we saw, we played, I spent, and no one gave a darn. And still, no one has called me back.

This is clearly the best of its kind in the Raleigh area and for good reason. Mini-​golf, ropes courses, laser tag, go-​karts, an arcade, and batting cages all make for some good clean fun. They have even expanded the restaurant/​bar to divide the kids and adults.
I will say, however, that the arcade games are still too steep. $ 1.00 to play PacMan is absurd, no?

Took my 5 year old son here for some dad, son time.
We went on a Monday before school started so wasn’t too busy, just right.
We checked out all they had to offer first, then got our Frankie’s card. We went right to the go-​carts and road the long course. There were several other people on the track racing at the same time so it was a lot of fun. I’d love to go with a group and do a big race.
We then went inside and played several video games and then it was time!
Time for the Dad Son showdown at the Laser Tag! We waited until other people were going in to make it more fun. It’s best to play when there’s 4 – 8 people. The darkened laser room was very cool. That was the first time for me playing laser tag. Well when the time ended we all checked the scoreboard and my son not only beat me, but had the highest score of the day. I’ll get ya Next time son!
All in all we had a lot of fun. We were there about 2 hours and spent $ 42. Better than the movies. Lol

Family time! Games are great not to much for a toddler. Overall the place is a great day for a family outing.

This review saw me stopping by to help celebrate a friend’s 40^th. Our goal here was go-​cart but since I got there early I wandered the arcade. Made me miss my days as a kid. Actually no… I didn’t miss those days right then because suddenly I WAS a kid again. Standing mesmerized by the flashing lights and the action on the screens. A super tall digital version of skeeball grabbed my attention until I wandered and found the Star Wars Battlepod.
Oh. My. God.
The go-​cart track was great and seemed well maintained. We showed up a few minutes until closing but the track crew was gracious enough to let us have a full run (probably because all of my group but myself were female).
Can’t wait to hit the arcade. That Battlepod and I will be spending much time together.
Happy playin’!

Always fun at Frankie’s! Don’t forget to keep your reusable and releasable card because the charge for the card.
My kids like to hold on to them and save up the tickets earned from visit to visit, since the tickets are electronically kept on the card.
Food is pretty decent in the restaurant attached. Much better since they revamped it!

I enjoyed myself. I believe this is a good place for kids as well as for adults. I got to ride the Go karts and play some of the games. Although it can get a little expensive (games very from $ 1 to $ 3 those were the ones I noticed) I think is a good way to spend a fun day.

Through the other reviews and Frankie’s website, you should have a good idea of what this place is and the various attractions they have. Here are some useful facts/​tips if you are visiting with a group of other adults:
— You can reload any amount you want onto the Fun card, so don’t feel limited/​constrained by the $ 5, $ 10, and $ 20 increments.
— Definitely do teams if you play laser tag with a large group (i.e. over 8). We made the mistake of playing free-​for-​all with 20 people and it was frustrating because you just got shot from all angles the whole time.
— There are three different 18-​hole mini-​golf courses. Pick whichever one is the least busy
— Don’t play the claw games. You will not win.

Everything seems to be pretty well maintained, and not beat up like some other arcades /​fun parks… It’s nice that they are open late (11 PM on weekdays and 12 AM on weekends) because it is very hot now during the summer month’s.
Cool spot to go kill some time and do something different on a late evening, when there isn’t so many kids /​activity… Otherwise, if you go during the morning/​afternoon hours it will be very noisy obviously and you will have to wait for a while before you get to use anything, because the place isn’t that huge.

Fun, fun, fun for everyone! Seriously. I went with someone else in their 20’s, and we had such a fun time! I recommend mini-​golfing outside — it’s $ 8 per person for 18 holes, which is a pretty good deal! Plus, the setup outside for mini-​golf is a sight to see.
Inside, there are a multitude of games to choose from. I don’t know if I just haven’t been to an arcade in a long time, but the tickets are no longer printed out but instead counted on a card, which you have to pay 50 cents to activate. This card is also how you pay for different games and you just keep reloading it with money. The games generally range from 50 cents to $ 2 (which I thought to be pricey compared to spending my childhood at Chuck E. Cheese paying about 25 cents or less per game). I have not seen anything cost less or more. Although I do love to see the overflow of tickets coming out of a machine, this method is a lot more convenient and environmental-​friendly! In addition to the arcade games and mini-​golf, there’s also laser tag, outdoor water activities, go-​karting, and a little restaurant/​bar inside.
I definitely recommend going to Frankie’s for everyone — kids, teens, adults, etc!

I love Frankie’s. It’s just as much fun for Adults as it is for kids. It’s clean, there’s a bar, they have GREAT mini golf courses. What more could you ask for?
You can honestly go with a date or your friends and spend less than $ 25. Best in the spring time when it’s nice outside and the Go Kart course is open. The staff is pretty chill as well.

I have visited Frankie’s twice recently, both times with kids ranging in age from 4 to 15. Overall I think it is a fun place that appeals to both kids and adults.
They have plenty of activities to choose from, the downside is it can get expensive really fast. Most of the activities cost anywhere from $ 5 to $ 8, with the arcade games ranging from 50 cents to $ 3, so you can see how your money can go very quickly here.
The 8 year old enjoyed the Fun House, but I think this is pretty pricey if the kids are not going to spend more than a few minutes inside. You do get a wristband for this one, so you can go in and out as often as you want during the day.
All of the kids liked the go karts. They have three tracks, with one of the tracks only for kids 16 and up. The other two tracks have height requirements, the 4 year old was too small to ride.
We also played a round of mini golf. The courses were clean and nicely decorated. The kids also enjoyed playing a round of laser tag (this is also only for ages 6 and up). They have some other activities we didn’t do, like the spider web, a ropes course and Drop Zone. Maybe next time!
All in all a good way to spend a couple of hours but choose your activities wisely (maybe not too many arcade games!) or your money will soon run out!

Went here for a date with my wife. It’s your standard arcade place, they’ve got fun stuff you can’t really do anywhere else. It was her first time doing anything like that so I was happy she had fun.
I’d rate their customer service ⁰⁄₁₀. Absolutely horrible. I paid for us to go go-​karting and the guy at the desk told us to go out and swipe our cards. We went out and did that and continued to wait about 10 min before I went back in and asked if someone was going to come over or if we were supposed to turn the karts on ourselves. He said «Oh, I’ll send someone over». We then waited another 5 min before I went back inside and told them still no one showed up.
They got someone to walk outside and get the guy who was supposed to turn the karts on, who showed up another 5 min later. He asked me how I was doing so I answered him honestly that I was kind of annoyed we had to wait so long for no apparent reason. He then explained how there were only 3 guys working outside. Apparently that’s how many it takes to take care of the grand total of 0 other people that were enjoying a fine 45 degree Monday evening with us.
Basically the whole experience felt like your typical place being worked by a bunch of high schoolers who don’t care about what they do. Of the 4 people we interacted with over the course of 15 – 20 min to try and ride some go-​karts it didn’t feel like any of them cared we had come and spent our money at their business, let alone that we’d had to wait 20 min because no one felt like doing their job.
I’d give this place a 1 star, but despite it all my wife had a fun time so that’s worth something.

It doesn’t matter how old you are, I guarantee that this place will make you forget all your worries (at least for the time you’re there)
They have everything to keep you entertained– arcade games, miniature golf course, go-​karts, bumper boats, laser-​tag, and a café in case you need to refuel from playing so hard!
It’s not necessarily cheap (one go-​kart round that lasts about 5 – 10 minutes is $ 7 per person) but you can’t really get to do these kinds of things elsewhere!
Also, all the rides are pay as you go!
…so if you have commitment issues, it’s okay because you can choose to pay for just one ride at a time~
I could tell the kids there were having a blast.
For adults, this is your opportunity to release some steam from a hard day’s work :)